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Yutorelo Yamaga

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Front of property – evening/night
Standard Room, Non Smoking, Refrigerator | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Standard Room, Non Smoking, Refrigerator | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of Yutorelo Yamaga

Yutorelo Yamaga

3.0 star property
3-star Yamaga hotel with bar/lounge

8.2/10 Very good

27 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
Map
702 Munakatadori, Yamaga, Kumamoto, 8610518

Room options

About this area

Getting around

  • Kumamoto (KMJ) - 51 min drive
  • Saga (HSG-Ariake Saga) - 72 min drive
  • Kumamoto Kita Station - 21 min drive
  • Kumamoto Kami Station - 22 min drive
  • Fujisakigumae station - 23 min drive

Restaurants

  • Pizzeria da Tsurubara - 12 min walk
  • Yachiyoza Theater - 13 min walk
  • Metro Cafe - 13 min walk
  • Eiraku - 11 min drive

About this property

Yutorelo Yamaga

Yutorelo Yamaga is a great choice for a stay in Yamaga. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
  • Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
  • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs
  • Karaoke
  • Skiing nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Yutorelo Yamaga Hotel
Yutorelo Yamaga Yamaga
Yutorelo Yamaga Hotel Yamaga

Frequently asked questions

Does Yutorelo Yamaga offer free cancellation for a full refund?
Yes, Yutorelo Yamaga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Yutorelo Yamaga?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Yutorelo Yamaga?
Sorry, pets aren't allowed.
Is parking offered on site at Yutorelo Yamaga?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Yutorelo Yamaga?
You can check in from 3 PM - 10 PM. Check-out time is 10 AM.
What is there to do at Yutorelo Yamaga and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Yutorelo Yamaga also has a garden.
Are there restaurants at or near Yutorelo Yamaga?
Yes. Nearby restaurants include Pizzeria da Tsurubara (12-min walk), Yachiyoza Theater (13-min walk) and Metro Cafe (13-min walk).
What's the area around Yutorelo Yamaga like?
Yutorelo Yamaga is a short 1-minute walk from Yamaga Onsen and 12 minutes' walk from Yachiyoza Theater.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

10/10 Exceptional

Great place to stay, if you don’t mind it being a bit worn down which is the beauty of staying in a traditional ryokan with onsen. Night staff speaks fluent English, quite the opposite for the Day staff however. Has a fireplace in the lobby with free mashmallow offered. There is a ping pong table, and a pool table free for guests. Though I found their placement being right at the entry area of the Ryokan a bit awkward.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

それぞれ個性のある球磨焼酎の飲み比べが、無料で用意されていたのは嬉しかった。焼酎探しの時間もないので、気にいった物を購入しようと思ったが、それは用意されておらず、又フリーコーヒーは薄く、如何にもサービス品という感じで双方残念でした。泉質はよろしいが、私には温度が少し高いかったです。
1-night business trip
Verified Hotels.com guest review

6/10 Good

MASAKI, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

共有スペースとお風呂について。
共有スペースには、宿泊者専用でしたが、焼酎(3種類)、コーヒー・カフェオレ・水のセルフ式のマシーンが設置してあり、使用時間内なら、好きなように何杯でも、飲んでもOK! ありがたいな~と感じました。 お風呂については、お風呂の温泉が出てくる場所(お湯が出る場所)から、お湯が出ていなかったので、どこから出ているのか、気になりました。露天風呂も同様に、竹のお湯出る場所から、お湯が出ていなかった。 他の場所からお湯が出ているのであれば、この書き込みは、失礼にあたりますが。。。どこから、お湯が出ているのか、気になりました。 ※温泉は、肌にイイ感じの無色透明で、ロトロした感じの個人的には好きな、イイ温泉でした。 また、アメニティーについて、髭剃りと櫛は置いてありましたが、歯ブラシ・耳かきは、お風呂内には置いてありませんでした。(宿泊している人は、部屋に歯ブラシ・耳かきありました。)
tsutomu, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

寝具の設定状態が快適ではなかった。
たんからびき, 1-night family trip
Verified Expedia guest review