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Yutorelo Yamaga

Overview of Yutorelo Yamaga

Yutorelo Yamaga

3.0 star property
3-star Yamaga hotel with bar/lounge

8.2/10 Very Good

27 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
702 Munakatadori, Yamaga, Kumamoto, 8610518

Room options

About this area

Getting around

  • Kumamoto Airport (KMJ) - 52 min drive
  • Ariake Saga Airport (HSG) - 71 min drive
  • Kumamoto Kita Station - 21 min drive
  • Kumamoto Kami Station - 22 min drive
  • Fujisakigumae station - 23 min drive


  • Pizzeria da Tsurubara - 12 min walk
  • Yachiyoza Theater - 13 min walk
  • Metro Cafe - 13 min walk
  • Eiraku - 11 min drive

About this property

Yutorelo Yamaga

Yutorelo Yamaga is a great choice for a stay in Yamaga. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM - 10 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
  • Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
  • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs
  • Karaoke
  • Skiing nearby

Working away

  • Meeting room
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden


  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Japanese

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Yutorelo Yamaga Hotel
Yutorelo Hotel
Yamaga Onsen Yamaga New Grand Hotel
Yutorelo Yamaga Hotel
Yutorelo Yamaga Yamaga
Yutorelo Yamaga Hotel Yamaga

Frequently asked questions

Does Yutorelo Yamaga offer free cancellation for a full refund?
Yes, Yutorelo Yamaga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Yutorelo Yamaga?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Yutorelo Yamaga?
Sorry, pets aren't allowed.
Is parking offered on site at Yutorelo Yamaga?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Yutorelo Yamaga?
You can check in from 3 PM - 10 PM. Check-out time is 10 AM.
What is there to do at Yutorelo Yamaga and nearby?
Have fun with nearby winter activities like skiing. Additional recreation onsite includes hot springs. Yutorelo Yamaga also has a garden.
Are there restaurants at or near Yutorelo Yamaga?
Yes. Nearby restaurants include Pizzeria da Tsurubara (12-min walk), Yachiyoza Theater (13-min walk), and Metro Cafe (13-min walk).
What's the area around Yutorelo Yamaga like?
Yutorelo Yamaga is a short 1-minute walk from Yamaga Onsen and 12 minutes' walk from Yachiyoza Theater.



Very Good




Staff & service




Property conditions & facilities


10/10 Exceptional

Great place to stay, if you don’t mind it being a bit worn down which is the beauty of staying in a traditional ryokan with onsen. Night staff speaks fluent English, quite the opposite for the Day staff however. Has a fireplace in the lobby with free mashmallow offered. There is a ping pong table, and a pool table free for guests. Though I found their placement being right at the entry area of the Ryokan a bit awkward.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified guest review

8/10 Very Good

1-night business trip
Verified guest review

6/10 Good

MASAKI, 1-night business trip
Verified guest review

8/10 Very Good

1-night business trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

共有スペースには、宿泊者専用でしたが、焼酎(3種類)、コーヒー・カフェオレ・水のセルフ式のマシーンが設置してあり、使用時間内なら、好きなように何杯でも、飲んでもOK! ありがたいな~と感じました。 お風呂については、お風呂の温泉が出てくる場所(お湯が出る場所)から、お湯が出ていなかったので、どこから出ているのか、気になりました。露天風呂も同様に、竹のお湯出る場所から、お湯が出ていなかった。 他の場所からお湯が出ているのであれば、この書き込みは、失礼にあたりますが。。。どこから、お湯が出ているのか、気になりました。 ※温泉は、肌にイイ感じの無色透明で、ロトロした感じの個人的には好きな、イイ温泉でした。 また、アメニティーについて、髭剃りと櫛は置いてありましたが、歯ブラシ・耳かきは、お風呂内には置いてありませんでした。(宿泊している人は、部屋に歯ブラシ・耳かきありました。)
tsutomu, 1-night trip
Verified guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

6/10 Good

たんからびき, 1-night family trip
Verified Expedia guest review