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Saffana Hôtel

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Exterior
Family Room | Desk, blackout curtains, free WiFi
Comfort Room | Desk, blackout curtains, free WiFi
Elite Room | Desk, blackout curtains, free WiFi
Family Room | Desk, blackout curtains, free WiFi

Overview of Saffana Hôtel

Saffana Hôtel

2.0 star property
Hotel with restaurant, near Douala Grand Mall

7.4/10 Good

35 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
The price is €41
Price available on 05/02/2023
Map
Route 3, Douala

Room options

About this area

Getting around

  • Douala (DLA-Douala Intl.) - 3 min drive
  • Free airport shuttle

Restaurants

  • Chateau De Coree Goung - 4 min drive
  • Mama mia Lounge - 4 min drive
  • A la Broche - 4 min drive
  • L'Italien Piccola Venezia - 5 min drive
  • LA PIZZERIA - 5 min drive

About this property

Saffana Hôtel

Saffana Hôtel is only 1.5 mi (2.4 km) from the airport and offers a free shuttle (available 24 hours). Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a snack bar/deli and a terrace.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from noon until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: XOF 1000.55 per person, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Saffana Hôtel Hotel
Saffana Hôtel Douala
Saffana Hôtel Hotel Douala

Frequently asked questions

Does Saffana Hôtel offer free cancellation for a full refund?
Yes, Saffana Hôtel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Saffana Hôtel?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Saffana Hôtel on 5 February 2023 start from €41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Saffana Hôtel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Saffana Hôtel?
Yes, pets stay free.
Is parking offered on site at Saffana Hôtel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Saffana Hôtel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Saffana Hôtel?
You can check in from noon - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Saffana Hôtel and nearby?
Recommended spots to visit include Douala Grand Mall (12-min walk) and Port of Douala (4.4 mi), along with Stade de la Reunification (4.5 mi) and Cathedral of Saints Peter and Paul (4.5 mi).
Are there restaurants at or near Saffana Hôtel?
Yes, there's an on-site restaurant that offers local and international cuisine. Nearby restaurants include Chateau De Coree Goung (2.8 mi), A la Broche (2.9 mi) and Restaurant Le Paradise (2.9 mi).
What's the area around Saffana Hôtel like?
Saffana Hôtel is a short 3-minute drive from Douala (DLA-Douala Intl.) and 12 minutes' walk from Douala Grand Mall.

Reviews

7.4

Good

6.8/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

6.5/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

4/10 Fair

Fair
Acceptable
Samson, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

CYRIL, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff is very helpful and enjoyed the great food served at the restaurant.
Verified Expedia guest review

4/10 Fair

Their airport taxi, reception and restaurant are good
ibrahim sani, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Customer service was excellent. Cleanliness of hotel is appropriate. They have breakfast every morning. It was a comfortable stay.
CHU, 4-night trip
Verified Expedia guest review

8/10 Very good

Impressed with Saffana
It was great for a small older hotel. Service was good. Very polite and knowledgeable in hotel and restaurant management. Although l speak french, l refused to as a test. I was impressed by their bilingualism.
Thomas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Expedia guest review

6/10 Good

Near to the airport
Chris, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

I love their pick up services. The guy was there on time and waited for me to finish with all the procedures at the airport. Very friendly staff which made my stay so pleasing. Thanks for your services
1-night family trip
Verified Travelocity guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review