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Grand Hôtel Urban

Photo gallery for Grand Hôtel Urban

Exterior
Exterior
Front of property – evening/night
Senior Suite | Premium bedding, in-room safe, desk, blackout curtains
Flat-screen TV

Overview of Grand Hôtel Urban

Grand Hôtel Urban

4.0 star property
4-star hotel in Antananarivo with restaurant and bar/lounge
8.8 out of 10 Fabulous
8.8/10 Fabulous

60 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Bar
Map
Tsiombikibo, Lot VE 12, Ambatovinaky, Ambatonakanga 101, Antananarivo
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • Heart of Antananarivo

Getting around

  • Antananarivo (TNR-Ivato Intl.) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Irish Pub - 2 min walk
  • Le Carnivore - 2 min walk
  • Buffet Du Jardin - 8 min walk
  • La Rossini - 14 min walk
  • Café Du Musée - 12 min walk
Map

About this property

Grand Hôtel Urban

Grand Hôtel Urban offers an airport shuttle (available 24 hours) for EUR 30.00 per person one way. Guests can indulge in massages or manicures and pedicures, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and restaurant.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Specific rooms only*

Parking

  • On-site parking only available on request
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Yoga classes

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Spa services

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Dining

On-site venue – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.44 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 8 per person
  • Airport shuttle service is offered for an extra charge of EUR 30.00 per person (one way)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards and cash.

Also known as

Grand Hôtel Urban Antananarivo
Grand Urban Antananarivo
Grand Hôtel Urban Hotel
Grand Hôtel Urban Antananarivo
Grand Hôtel Urban Hotel Antananarivo

Frequently asked questions

Does Grand Hôtel Urban offer free cancellation for a full refund?
Yes, Grand Hôtel Urban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hôtel Urban?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hôtel Urban?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 5 per pet, per day.
Is an airport shuttle service offered by Grand Hôtel Urban?
Yes, an airport shuttle is available. The charge is EUR 30.00 per person one way.
What are the check-in and check-out times at Grand Hôtel Urban?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at Grand Hôtel Urban and nearby?
On-site recreation at Grand Hôtel Urban includes yoga. Grand Hôtel Urban also has spa services.
Are there restaurants at or near Grand Hôtel Urban?
Yes, there's an on-site restaurant that offers Mediterranean cuisine.
What's the area around Grand Hôtel Urban like?
Grand Hôtel Urban is in the heart of Antananarivo, a short 10-minute walk from Analakely Market and 11 minutes' walk from Independence Avenue. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Spendy, but so comfortable
This was the best hotel we stayed at in our month long trip in Madagascar. We were either jet lagged, or about to travel whenever we were in Tana and this hotel was comfortable and easy. It is at the top of the hill with a nice view and a rooftop bar. There are a few bars and restaurants in walking distance as well. Their prices are a bit high, so we walked next door for breakfast and went out for dinner. But wow, to have a nice shower and wifi is incredible.
Emma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

The views :D
This hotel exceeded my expectations. It was very clean, great atmosphere and the staff were beyond amazing, very friendly and helpful. I specifically booked this hotel because of the view and i was NOT disappointed, it was amazing to say the least. The rooftop patio was gorgeous and the food was amazing. I would highly recommend this hotel to anyone who is looking for an affordable, clean, and great atmosphere.
Bedroom
Yasmin, 2-night trip
Verified Hotels.com guest review

6/10 Good

No comment
Marie-Claire, 22-night romance trip
Verified Expedia guest review

6/10 Good

So so for a solo
As a solo female, I found the area to be a bit worrisome to go out and about. Although most staff spoke English, the lady that checked me in had limited language skills and that prevented me from getting a guide through the hotel. The elevator did not work, which was an issue with my luggage. The restaurant was nice and the staff was helpful. The outside area was nice.
The bedroom
The view from the window
Marian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This is a modern, clean, French-style boutique hotel at a great location. However, when we checked in, the front desk gave us the wrong room which turned out to be an occupied room. They quickly switched us back to a different room. But this time we noticed that the window was opened and there were about 100 mosquitoes on the ceiling, so my husband had to call them to switch our room. We were told that they were sold out for the night for our room type, but they were able to let us stay a different room for the night until they resolve the problem the next day. We were pleased with their way of handling the situation and thought their service was good. Overall I would say this is a great hotel in Madagascar and is trying hard to keep up with the international high-end hotel standard. The only thing we didn't like too much was there were too many staff working or standing at the front desk and restaurant during the day, which made us feel quite uncomfortable while having breakfast. Otherwise, I would recommend anyone to stay here during their visit in Tana.
Maggie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel is modern and very clean. Staff are very nice except that the room is quite small.
1-night romance trip
Verified Expedia guest review

6/10 Good

Breakfast was good. Beds were uncomfortable and general cleanliness of hotel was not up to par with the cost.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really lovely little boutique hotel - lovely rooms which are clean and very chic. The staff are very friendly. They arranged transfers which were really useful and reasonably priced. The terrace and bar are wonderful - lovely view over the valley. Great base to explore the city.
Amelia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good
Good hotel with very young but helpful staff Beware of airport pick up. It cost us €60
2-night trip with friends
Verified Hotels.com guest review