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Hotel Palazzo Grillo

Photo gallery for Hotel Palazzo Grillo

Exterior detail
Deluxe Quadruple Room | Premium bedding, down comforters, memory foam beds, blackout drapes
Daily buffet breakfast (EUR 15 per person)
Reception
Shower, free toiletries, hair dryer, towels

Overview of Hotel Palazzo Grillo

VIP Access

Hotel Palazzo Grillo

4.0 star property
Upscale hotel within easy reach of Old Port
9.2 out of 10 Superb
9.2/10 Superb

243 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
The price is $165
Price available on 6/13/2023
Map
Piazza delle Vigne 4, Genoa, 16123
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Library
  • Communal living room
  • Front-desk safe
  • Water dispenser
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Genoa Historical Centre
  • Old Port - 4 min walk
  • Port of Genoa Cruise Ship Terminal - 23 min walk
  • Genoa Port Center - 3 min drive
  • Piazza de Ferrari - 2 min drive
  • San Martino Polyclinic Hospital - 7 min drive
  • Camogli Beach - 27 min drive

Getting around

  • Cristoforo Colombo Airport (GOA) - 9 min drive
  • Genoa Via di Francia Station - 3 min drive
  • Genoa Piazza Principe Station - 16 min walk
  • Genoa Genova Brignole Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Tazze Pazze Caffetteria Gourmet - 2 min walk
  • Scurreria Beer and Bagel - 2 min walk
  • Klainguti - 1 min walk
  • Jalapeno - 2 min walk
  • Ostaia De Banchi - 2 min walk
Map

About this property

Hotel Palazzo Grillo

Hotel Palazzo Grillo puts you 0.2 mi (0.4 km) from Old Port and 1.2 mi (1.9 km) from Port of Genoa Cruise Ship Terminal. The helpful staff and location get good marks from fellow travelers.

Languages

English, French, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hour offsite parking within 1969 ft (EUR 21 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1545
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Communal living room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 9 for children
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Parking is available nearby and costs EUR 21 per day (1969 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 010025-ALB-0020

Also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Frequently asked questions

Does Hotel Palazzo Grillo offer free cancellation for a full refund?
Yes, Hotel Palazzo Grillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Palazzo Grillo?
As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Hotel Palazzo Grillo on Jun 13, 2023 start from $165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Palazzo Grillo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palazzo Grillo?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is airport shuttle service offered by Hotel Palazzo Grillo?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.
What are the check-in and check-out times at Hotel Palazzo Grillo?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What's the area around Hotel Palazzo Grillo like?
Hotel Palazzo Grillo is a short 3-minute walk from Via Garibaldi and 3 minutes' walk from Cattedrale di San Lorenzo. Travelers say this hotel is in a good location.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel, excellent location, close to everything, super friendly staff
Edina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-star hotel!
Great hotel for a stay in Genoa. Location, rooms, and amenities were all great. The rooms and common areas were great for staying with multiple families. The staff was very nice and helped us with everything.
Anthony, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

If you can find it, it's delightful!
This is a lovely property although almost impossible to locate. GPS does not work properly in the inner city maze where it is located in Genoa and this property is tucked on a walkable only street within a street within an alley. There is no street access. Parking is very far away, expensive and hard to locate as there was no clear communication from the hotel prior to our arrival. We almost gave up finding the property and headed to Tuscany early. Once inside, it is a beautiful, clean and an interesting experience. The front desk staff is all quite patient and wonderful. Their English in very good. The cleaning staff were over the top - in a great way! Beds were a little hard and Ikea-like yet bathrooms were divine and the common "library" where you can get coffee, see interesting art, and read cool books is extraordinary. Hearing the ancient bells from your room is a cool experience, too. It's perfect for a romantic getaway if you are flying into Genoa and your cab / Uber driver knows where to find it.
Kim Jean, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Joseph, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The remodeling of this centuries old property into a modern hotel with comfortable amenities was remarkable and we loved it.
Verified Expedia guest review

10/10 Exceptional

Great hotel and great breakfast
Great hotel once you can find it - it’s in the heart of old town, which to no fault of the hotel, is difficult to get around on your first time. Amazing hotel - huge room, nice bathroom. Get the breakfast - great spread.
Thomas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hard to separate our feelings about the hotel with Genoa. Our least favorite Italian city.
Verified Expedia guest review

10/10 Exceptional

Everything was great
Verified Expedia guest review

10/10 Exceptional

Close to everything, excellent breakfast, very nice and very clean room, great shower, beautiful building. Lots of great places to eat within a 5 minutes walk. I was not familiar with what Genoa Centro Storico is like before I booked this hotel, so I was not prepared for how narrow and twisted those tiny streets are. The hotel itself is super nice, but the area is a bit peculiar, especially at night.
Marina, 1-night trip
Verified Expedia guest review