3.5-star hotel in Bocagrande with outdoor pool and restaurant
9.2/10 Superb
9 verified Hotels.com guest reviews
Popular amenities
Free breakfast
Free parking
Pool
Free WiFi
Airport transfer
Gym
CALLE 5 No 3- 14, Cartagena, CTG, 130001
Room options
About this area
What's nearby
In Bocagrande
Bocagrande Beach - 1 min drive
Ayala Center - 14 min drive
Clock Tower - 17 min drive
Blanca Beach - 96 min drive
Getting around
Cartagena (CTG-Rafael Nunez Intl.) - 12 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Arepas Pues - 2 min walk
Pizzas Piccolo Cartagena - 3 min walk
Vai Piano - 4 min walk
Carbon de Palo - 4 min walk
La Dulceria - 5 min walk
Map
About this property
Hotel Kristal Tower
A great choice for a stay in Cartagena, Hotel Kristal Tower features an airport shuttle (available on request) and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tangaloa, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a fitness centre, a poolside bar and a bar/lounge. The comfortable beds and WiFi get good marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
38 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi and wired Internet access in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (during limited hours)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
What to do
Beach nearby
Working away
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Rooftop terrace
Fitness centre
An outdoor pool
Accessibility
Lift
In-room accessibility (selected rooms)
Wheelchair-accessible parking
Languages
English
Spanish
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Tangaloa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
Optional extras
Airport shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Children & extra beds
Cots/infant beds are available for an extra charge
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property accepts credit cards.</p>
Also known as
Kristal Tower Hotel Cartagena
Kristal Tower Cartagena
Kristal Tower
Hotel Kristal Tower Cartagena
Kristal Tower Hotel
Hotel Kristal Tower Hotel
Hotel Kristal Tower Cartagena
Hotel Kristal Tower Hotel Cartagena
Frequently asked questions
Does Hotel Kristal Tower offer free cancellation for a full refund?
Yes, Hotel Kristal Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kristal Tower?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Kristal Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Kristal Tower?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Kristal Tower?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Kristal Tower?
You can check in starting at 3 PM. Check-out time is noon.
Is there an on-site casino at Hotel Kristal Tower?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.
What is there to do at Hotel Kristal Tower and nearby?
Hotel Kristal Tower has an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Kristal Tower?
Yes, Tangaloa offers international cuisine. Nearby restaurants include Pizzas Piccolo Cartagena (3-min walk), Vai Piano (4-min walk) and Carbon de Palo (4-min walk).
What's the area around Hotel Kristal Tower like?
Hotel Kristal Tower is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Castillo Grande Beach and 11 minutes' walk from El Laguito Beach. The local area is walkable and popular for its beaches.
Reviews
9.2
Superb
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
9.8/10
Cleanliness
8.9/10
Staff & service
9.6/10
Property conditions & facilities
Reviews
6/10 Good
6 Jun 2018
Not so good
Nice place, not a very nice experience, breakfast not so good and cool rooftop.
Daniel E
Daniel E, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2018
Great up and coming Bocagrande hotel.
Kristal Tower is a great hotel. Very customer service focused and friendly staff. Our Spanish is not the strongest, but they were able to communicate in English with us. The rooms are nice and comfortable. The beds were really relaxing after long days of walking around town or hanging out at the beach. Fresh breakfast served every morning from a very attentive wait staff. Great rooftop pool with views of the rest of neighborhood. The area is touristy with a number of restaurants and bars nearby. The beach is less than a five-minute walk away. The airport and old city were just a quick ride away. Wi-Fi was strong and simple to connect. Bathrooms were great!
Mark
Mark, 6-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2018
Excellent hotel. Brand new with spacious rooms and new beds, room safes, 42 inch LED tv. Everything was excellent
Samir
Verified Hotels.com guest review
10/10 Exceptional
2 Apr 2018
Great Hotel & Great Staff
We stayed there for a few days after staying in a different one (4 star rating). Kristal Tower was definitely the better choice and we would go there again. + Really great staff!
Best regards and thanks
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
22 May 2018
Muy buen hotel en muy buena ubicación, muy recomendable.
Lizeth
Lizeth, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 May 2018
Excelente hotel
El servicio es excelente, las personas muy amables, el hotel está nuevo y es muy bonito.
DIANA C
Verified Hotels.com guest review
8/10 Very good
29 Apr 2018
Hotel nuevo, bonito, cómodo y bien ubicado
Hotel nuevo, bonito y limpio, camas cómodas , bien ubicado , con potencial para mejorar ,hay que mejorar los servicios en cuanto a la variedad y presentación del desayuno , el personal es amable , pero deben estar mejor presentados
Martha
Verified Hotels.com guest review
8/10 Very good
8 Apr 2018
Muy agradable
Es un hotel nuevo, con apenas un mes de apertura hasta hoy. El personal es muy amable y está pendiente de cada detalle. Recomendado
Oscar
Oscar , 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2018
Buenisimo
Muy buen Hotel, todo nuevo, impecable, el servicio espectacular, desayuno delicioso, buena ubicacion, 100% recomendable y con seguridad volveremos
