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Hotel Kristal Tower

Photo gallery for Hotel Kristal Tower

Standard Room | Minibar, in-room safe, desk, iron/ironing board
Outdoor pool
Superior Room | Minibar, in-room safe, desk, iron/ironing board
Superior Room | Minibar, in-room safe, desk, iron/ironing board
Superior Room | Minibar, in-room safe, desk, iron/ironing board

Overview of Hotel Kristal Tower

Hotel Kristal Tower

3.5 star property
3.5-star hotel in Bocagrande with outdoor pool and restaurant

9.2/10 Superb

9 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
CALLE 5 No 3- 14, Cartagena, CTG, 130001

Room options

About this area

What's nearby

  • In Bocagrande
  • Bocagrande Beach - 1 min drive
  • Ayala Center - 14 min drive
  • Clock Tower - 17 min drive
  • Blanca Beach - 96 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Arepas Pues - 2 min walk
  • Pizzas Piccolo Cartagena - 3 min walk
  • Vai Piano - 4 min walk
  • Carbon de Palo - 4 min walk
  • La Dulceria - 5 min walk

About this property

Hotel Kristal Tower

A great choice for a stay in Cartagena, Hotel Kristal Tower features an airport shuttle (available on request) and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tangaloa, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a fitness centre, a poolside bar and a bar/lounge. The comfortable beds and WiFi get good marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 38 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (during limited hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • Rooftop terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tangaloa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property accepts credit cards.</p>

Also known as

Kristal Tower Hotel Cartagena
Kristal Tower Cartagena
Kristal Tower
Hotel Kristal Tower Cartagena
Kristal Tower Hotel
Hotel Kristal Tower Hotel
Hotel Kristal Tower Cartagena
Hotel Kristal Tower Hotel Cartagena

Frequently asked questions

Does Hotel Kristal Tower offer free cancellation for a full refund?
Yes, Hotel Kristal Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kristal Tower?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Kristal Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Kristal Tower?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Kristal Tower?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Kristal Tower?
You can check in starting at 3 PM. Check-out time is noon.
Is there an on-site casino at Hotel Kristal Tower?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.
What is there to do at Hotel Kristal Tower and nearby?
Hotel Kristal Tower has an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Kristal Tower?
Yes, Tangaloa offers international cuisine. Nearby restaurants include Pizzas Piccolo Cartagena (3-min walk), Vai Piano (4-min walk) and Carbon de Palo (4-min walk).
What's the area around Hotel Kristal Tower like?
Hotel Kristal Tower is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Castillo Grande Beach and 11 minutes' walk from El Laguito Beach. The local area is walkable and popular for its beaches.

Reviews

9.2

Superb

9.8/10

Cleanliness

8.9/10

Staff & service

9.6/10

Property conditions & facilities

Reviews

6/10 Good

Not so good
Nice place, not a very nice experience, breakfast not so good and cool rooftop.
Daniel E, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great up and coming Bocagrande hotel.
Kristal Tower is a great hotel. Very customer service focused and friendly staff. Our Spanish is not the strongest, but they were able to communicate in English with us. The rooms are nice and comfortable. The beds were really relaxing after long days of walking around town or hanging out at the beach. Fresh breakfast served every morning from a very attentive wait staff. Great rooftop pool with views of the rest of neighborhood. The area is touristy with a number of restaurants and bars nearby. The beach is less than a five-minute walk away. The airport and old city were just a quick ride away. Wi-Fi was strong and simple to connect. Bathrooms were great!
Mark, 6-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Brand new with spacious rooms and new beds, room safes, 42 inch LED tv. Everything was excellent
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel & Great Staff
We stayed there for a few days after staying in a different one (4 star rating). Kristal Tower was definitely the better choice and we would go there again. + Really great staff! Best regards and thanks
2-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buen hotel en muy buena ubicación, muy recomendable.
Lizeth, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel
El servicio es excelente, las personas muy amables, el hotel está nuevo y es muy bonito.
Verified Hotels.com guest review

8/10 Very good

Hotel nuevo, bonito, cómodo y bien ubicado
Hotel nuevo, bonito y limpio, camas cómodas , bien ubicado , con potencial para mejorar ,hay que mejorar los servicios en cuanto a la variedad y presentación del desayuno , el personal es amable , pero deben estar mejor presentados
Verified Hotels.com guest review

8/10 Very good

Muy agradable
Es un hotel nuevo, con apenas un mes de apertura hasta hoy. El personal es muy amable y está pendiente de cada detalle. Recomendado
Oscar , 1-night trip
Verified Expedia guest review

10/10 Exceptional

Buenisimo
Muy buen Hotel, todo nuevo, impecable, el servicio espectacular, desayuno delicioso, buena ubicacion, 100% recomendable y con seguridad volveremos
guillermo, 1-night business trip
Verified Hotels.com guest review