6/10 Good
Mar 11, 2023
TIME SHARE!
This is a time share property and it should be listed as such on websites. They do not have traditional hotel amenities or hospitality focused service. Checkin is problematic (they expect you to walk up to the second floor to get a luggage cart, there is no concierge at checkin desk, after checking in you will be ushered to the Wydham desk where they will ask you the exact same questions you just answered at checkin - their systems do not speak to each other). Checkout is ridiculously early at 10am. They will tell you YES you can get a late checkout but to request it the day before you leave - then tell you the day before you cannot get a late checkout. I had to complain to receive a 1 hour late checkout. There is no restaurant on site, you cannot charge anything to the room - so I'm unsure what they take an "incidental" hold for. They do not provide bottled water in the rooms. The rooms themselves are nice, comfortable, and clean. Overall if you are ok with a nice room and BUDGET STAY experience go for it. If you prefer the service and hospitality of a traditional 3 star and up hotel - stay elsewhere.
Verified traveler
2-night business trip
Verified Hotels.com guest review