City Backpackers HQ

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Outdoor pool
Outdoor pool
Outdoor pool

Overview of City Backpackers HQ

City Backpackers HQ

2.0 star property
Hostel with outdoor pool, near XXXX Brewery

7.4/10 Good

38 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Shared kitchen
  • Bar
380 Upper Roma Street, Brisbane, QLD, 4000
Main amenities
  • Near the beach
  • Outdoor pool
  • Bar/lounge
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • ATM/banking services
  • Microwave in a common area
  • Fridge in a common area
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Garden
  • Terrace
  • Laundry facilities
  • Free self-parking
  • Outdoor swimming pools

Room options

About this area

What's nearby

  • In Brisbane Central Business District
  • XXXX Brewery - 10 min walk
  • Suncorp Stadium - 2 min drive
  • Treasury Casino - 3 min drive
  • Roma Street Parkland - 7 min drive
  • Brisbane Convention and Exhibition Centre - 6 min drive
  • Brisbane Cruise Terminal - 15 min drive

Getting around

  • Brisbane Airport (BNE) - 28 min drive
  • Brisbane Roma Street Station - 7 min walk
  • Brisbane Milton Station - 11 min walk
  • South Brisbane Station - 15 min walk

About this property

City Backpackers HQ

Hostel in the heart of Brisbane Central Business District
City Backpackers HQ is located close to XXXX Brewery, and provides a terrace, a garden and laundry facilities. Free WiFi in public areas, with a speed of 25+ Mbps, and a bar are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Tour/ticket information, a front desk safe and a TV in the lobby
  • ATM/banking services and luggage storage
  • Guest reviews give good marks for the convenient parking
Room features
All guest rooms at City Backpackers HQ have comforts, such as air conditioning, in addition to


Dutch, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms


  • Check-in time from 12:30 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (17 years old and younger) are not allowed
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas


  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Shared microwave
  • Shared fridge

What to do

  • Beach nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool


  • Upper floors accessible by stairs only


  • Dutch
  • English

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Shared kitchen access

Special features


The Fatt Wombat – On-site bar.

Fees & policies

Refundable deposits

  • Deposit: AUD 10.0 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.8 per cent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

City Backpackers HQ Brisbane
City Backpackers HQ Hostel/Backpacker accommodation
City Backpackers HQ Hostel/Backpacker accommodation Brisbane

Frequently asked questions

Does City Backpackers HQ offer free cancellation for a full refund?
Yes, City Backpackers HQ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Backpackers HQ?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at City Backpackers HQ on 19 October 2022 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Backpackers HQ?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at City Backpackers HQ?
Yes, there's an outdoor pool.
Are pets allowed at City Backpackers HQ?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at City Backpackers HQ?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at City Backpackers HQ?
You can check in from 12:30 PM - 10:00 PM. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at City Backpackers HQ?
No, this hostel doesn't have a casino, but Treasury Casino (18-min walk) is nearby.
What is there to do at City Backpackers HQ and nearby?
City Backpackers HQ has an outdoor pool and a garden.
Are there restaurants at or near City Backpackers HQ?
Yes. Nearby restaurants include Moda (3-min walk), Sushi Edo (3-min walk) and Gambaro's (4-min walk).
What's the area around City Backpackers HQ like?
City Backpackers HQ is a short 7-minute walk from Brisbane Roma Street Station and 10 minutes' walk from XXXX Brewery.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Maybe its unfair to this hostel that the ones i stayed in immediately before and after were very nice but this was.... not so much. Old school hostel with a kitchen that was always dirty no matter what time or day i tried to use it, toilets were clean enough but no sanitary bins (just small bins / trash cans with no lid which is a bit gross if you ask me) and were both genders which is fine just unexpected. Nice view from the roof and friendly staff though!
Amy, 2-night trip
Verified guest review

8/10 Very good

Good place to stay
Good stay for 2 nights. Booked mainly for proximity to Roma street station. Was also walking distance to south bank parklands which was nice. The hostel itself was pretty decent and the staff were great. The rooftop area was beautiful. As far as hostels go this is pretty good.
Robyn, 2-night trip
Verified guest review

10/10 Exceptional

Stephanie L, 2-night trip
Verified guest review

6/10 Good

There were no bowls, cups and cutleries so bring your own. Kitchen was no clean and microwave was sooo dirty. If you seek really cheap place, go for it.
Noriko, 3-night trip
Verified Wotif guest review

8/10 Very good

Clean and tidy. Close to the city Good kitchen Good deck, games area Good amenities Easy access Supermarket, restaurants shops close by.
Jack, 2-night trip
Verified Wotif guest review

2/10 Poor

3-night trip
Verified Wotif guest review

8/10 Very good

Check in: Good Check out: Confused, not professional
Derek, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified guest review

8/10 Very good

I liked the location. Close to CBD..easy walking distance
2-night business trip
Verified Wotif guest review

8/10 Very good

good location, near train station, grocery store, walkable to downtown
1-night trip
Verified Expedia guest review