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All properties in New York, New York, United States Of America
1 room, 2 adults

Hotel Hayden, New York

4-star4 stars
127 West 28th Street, New York, NY, 10001, United States of America, 800-491-6126

4-star hotel with 2 bars/lounges, near 5th Avenue
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.2
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Bar
Bar is awesome
538See all 538 Hotels.com reviews
From 575 reviews

TripAdvisor Traveller Rating

Hotel Hayden, New York

More Info: 866-539-8117

  • Superior Double Double
  • Superior Room, 1 King Bed
  • Superior Room, 1 King Bed, Accessible

What’s around Hotel Hayden, New York

Landmarks

  • In Midtown
  • 5th Avenue - 5 min walk
  • Madison Square Garden - 5 min walk
  • Macy's - 9 min walk
  • Empire State Building - 10 min walk
  • The High Line Park - 13 min walk
  • Bryant Park - 15 min walk
  • Times Square - 15 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 13 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 21 min drive
  • Teterboro, NJ (TEB) - 27 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 32 min drive
  • Caldwell, NJ (CDW-Essex County) - 38 min drive
  • Linden, NJ (LDJ) - 40 min drive
  • New York W 32nd St. Station - 6 min walk
  • New York 23rd St. Station - 7 min walk
  • New York Penn Station - 9 min walk
  • 28 St. Station (7th Av.) - 2 min walk
  • 28 St. Station (Broadway) - 3 min walk
  • 23 St. Station (7th Av.) - 7 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs and cats only) *

  • Up to 25 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mykonos Blue - This theme restaurant specializes in Greek cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hadyen Rooftop Bar - This rooftop bar specializes in Greek cuisine. Happy hour is offered. Open daily.

Hotel Hayden, New York’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Also known as

  • Hotel Hayden New York
  • Hayden New York

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 5.875 percent city/local tax will be charged

Pet deposit: USD 75.00 per day

  • Resort fee: USD 27.22 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Phone calls (may be limited)
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 38.00 per night

Valet parking costs USD 65.00 per night

Refrigerators are available for USD 25 per day

Continental breakfast is offered for an extra charge of USD 7.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 538 reviews

Good 6.0
Our room was considerably smaller than we had anticipated (three adults), but maybe that's NYC and it's limitations around available space. The hotel was under construction, which we had not known at the time of booking. The location was great and the bar manager was friendly.
Catherine, us4 night trip with friends
Very Good 8.0
Best you can get for a short stay
Friendly staff...very welcoming and accommodating to our needs. Was a little thrown off by the prices for the minibar. Was very impressed by the design of the room and the amenities provided in the bathroom.
myrma, us1 night romance trip
Good 6.0
Dustbunnys and dirty grout
I decided to up my price point to get a decent room on this trip to NYC as we tend to get substandard rooms when we stay in this area. So hotel Hayden nice lobby, overall nice building with decent rooftop bar. But once again put in a rundown room with a dirty bathroom especially the grout in the shower, wallpaper etc showing wear and tear and drooped my ring on the floor and when I looked under the bed I was appalled at how filthy and dusty it was weeks of it. the staff were friendly and nice, great location to go see things
STEVEN W, usRomance trip
Fair 4.0
Location good...but too many issues & won’t return
Room was just ok (entry light broken, safe broken, no shower door, lumpy beds on wheels, drawers that don’t close, noisy A/C, hot/stuffy room, etc). While these were annoyances that I wouldn’t expect at a supposed 4 star hotel, it didn’t matter that much... But when I asked for hypoallergenic pillows (severe feather allergy), I was told at the front desk “we don’t have other pillows”. No apology, no offer to try to find a solution. I felt dismissed, ignored, and as if my request was unusual or an inconvenience to the hotel. I’ve stayed in hundreds of hotels nationally and globally and every hotel has been able to accommodate and has done so gladly to make my stay comfortable. At least when I talking to housekeeping, she was apologetic and brought me towels to use as a makeshift pillow. Front desk staff clearly need training to be in the service industry. The location is good - convenient to subways and local attractions but there are several other hotels on the same street that I would choose over the Hayden for my next trip to NYC.
Kristine Kohn, usFamily trip
Exceptional 10.0
Lovely
Convenient, clean, good customer service.
Kathleen, us1 night business trip

Hotel Hayden, New York

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