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All properties in Rio Quente, Goias State, Brazil

Rio Quente Resorts - Cristal Resort

3.5-star beach resort with free water park, near Hot Park

  • Free buffet breakfast and free WiFi
From
$275

Property renovations and closures

  • This property is closed from March 17 2021 to March 30 2021 (dates subject to change).

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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1 / 66Outdoor Pool
8.2.Very Good.
  • o local é maravilhoso, mas o atendimento no hotel é precário, tudo em nome de segurança…

    Sep 11, 2020

  • Very family friendly and welcoming. The food was pretty good for a buffet dinner.

    Sep 26, 2019

See all 47 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 104 guestrooms
  • Daily housekeeping
  • Private beach
  • 8 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool

Feel at home

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Hot Park - 8 min walk
  • Serra de Caldas State Park - 1 min walk
  • Parque das Fontes - 11 min walk
  • Acqua Park diRoma - 17.2 mi / 27.7 km
  • SESC Institute (Social Service of Commerce) - 17.4 mi / 28 km
  • Lagoa Quente de Pirapitinga - 16.5 mi / 26.6 km
This property is closed from March 17 2021 to March 30 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Luxury Apartment

Location

  • Hot Park - 8 min walk
  • Serra de Caldas State Park - 1 min walk
  • Parque das Fontes - 11 min walk

What’s around

Landmarks

  • Hot Park - 8 min walk
  • Serra de Caldas State Park - 1 min walk
  • Parque das Fontes - 11 min walk
  • Acqua Park diRoma - 17.2 mi / 27.7 km
  • SESC Institute (Social Service of Commerce) - 17.4 mi / 28 km
  • Lagoa Quente de Pirapitinga - 16.5 mi / 26.6 km
  • Japanese Gardens - 16.9 mi / 27.2 km
  • Monumento das Águas Quentes - 17 mi / 27.3 km
  • Diocesan Sanctuary of Our Lady of Salette - 17.3 mi / 27.8 km
  • Sol das caldas - 17.3 mi / 27.9 km
  • Liberty Square - 17.7 mi / 28.5 km

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 62 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 104 rooms

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The water park is closed on Thursdays for maintenance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Free buffet breakfast daily
  • 8 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Steam room
  • Basketball on site
  • Playground on site
  • Free water park access
  • Swim-up bar
  • Arcade/game room

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Portuguese

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and body treatments.

Dining

Pizzaria Oliva - This restaurant specializes in pizza.

Marolo Cafe - This coffee shop specializes in local and international cuisine. Open daily.

Stella Artois Lounge - This brewpub specializes in Belgian cuisine. Open daily.

Bar dos Ventos - This cocktail bar specializes in local and international cuisine. Open daily.

Restaurante Giardino - This restaurant specializes in Italian cuisine. Open daily.

Small print

Also known as

  • Rio Quente Resort s Cristal Resort
  • Rio Quente s Cristal Resort
  • Rio Quente Resorts Cristal Resort
  • Rio Quente Resorts Cristal
  • Rio Quente Resorts - Cristal Resort Resort
  • Rio Quente Resorts - Cristal Resort Rio Quente
  • Rio Quente Resorts - Cristal Resort Resort Rio Quente

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Service fee: 12 percent

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Rio Quente Resorts - Cristal Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 17 2021 to March 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at noon. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes, there are 8 onsite restaurants, featuring pizza.
  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Rio Quente Resorts - Cristal Resort also has 4 bars and a steam room, as well as an arcade and a garden.
8.2.Very Good.
  • 8.0.Very Good

    Service not good in check in and check out. Didn’t have activities in the hotel

    4 night family trip, Jul 14, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    Newest hotel in Rio Quente

    We had a great time here. If you don’t like to do a bit of walking hills to get to the natural pools, then try staying at the Pousada. It is the closest hotel to the activities.

    2 night trip, May 27, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Muito bom

    O quarto é relativamente simples para o padrão do hotel.

    edgardo, 5 night trip, Mar 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel Cristal sem luxo nenhum

    A comida e o serviço é pessimo. Comida completamente sem tempero, não fazem limpeza do quarto e até suas malas em um hotel de alto padrão você precisa carregar sozinho

    Ana Gabriela, 2 night family trip, Dec 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel Cristal - Rio Quente Resorts

    O Hotel Cristal fica dentro do complexo do Rio Quente, sendo o mais distante dos três hotéis internos (Pousada, Turismo e Cristal), cujo acesso é feito por meio de ônibus que passa de 15 em 15 minutos até as 23h (após as 23h é de 30 em 30 minutos e, salvo engano, após as 2h há uma van para levar os hóspedes). Em que pese tenha havido uma confusão na confirmação da reserva com a recepção do hotel, após contato telefônico com a funcionária Luciana tudo foi resolvido de forma satisfatória, a qual, inclusive, juntamente com a supervisora Débora, me auxiliaram a organizar um pedido surpresa de noivado que ficou perfeito. Ficamos muito contente com o atendimento. Em relação ao Restaurante da Mata (café da manhã e almoço inclusos), tudo foi bastante satisfatório, principalmente o atendimento do funcionário João Paulo, bastante prestativo e agradável. No entanto, apesar da comida ser muito boa, pelo custo e nível da hospedagem, poderia ter mais variedades tanto no café da manhã quanto no almoço, além de cervejas puro malte (são servidas somente Antártica e Brahma). Destaco, ainda, que as medidas adotadas em razão da pandemia da COVID-19 são satisfatoriamente cumpridas, gerando maior segurança na alimentação. Os quartos e banheiros são bons e amplos. O Hotel conta com uma piscina de borda infinita bem bonita, mas que acabamos utilizando pouco em razão do acesso ao hotpark, praia do cerrado e parque das fontes.

    Eduardo H, 2 night trip, Nov 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Melhor que o Hotel Pousada

    Nossa estadia foi muito boa, atendimento bom, quartos espacosos e desjejum e almoco bons. So o preco da comida nas piscinas foi exorbitante. Nao precisa explorar o cliente dessa maneira.

    Adriana, 5 night trip, Nov 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    otimo

    otimo

    fernando, 5 night trip with friends, Oct 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excelente, com exceção da comida do restaurante.

    Excelente parque aquático, design! E atendimento muito simpático por parte dos funcionários!! Mas o que não é bom é culinária, que ao condiz com o alto valor das diárias. As opções de pratos de almoço parecem da mesma qualidade de restaurantes mais simples por quilo de bairros. E não era efeito das restrições da pandemia, aos quais todos entendemos. O problema era que a comida era a mesma que poderíamos comer em restaurantes realmente bem baratos, sem muito cuidado ou esmero ou criatividade, condizente com o alto valor da diária do hotel. Também senti falta de comidas típicas de Goiás! Somente uma vez, no café da manhã, seviram algo de Goiás: pamonhas!!! Que estavam muito boas, por sinal. Mas, ao longo dos dias que estivemos lá, não houve nada mais típico de Goiás. Por outro lado, a seleção de sobremesas era excelente! Ou seja, as boas lembranças do restaurante serão da simpatia do atendimento dos funcionários e da qualidade das sobremesas. Outro ponto que falta pouco para ficar excelente é a possibilidade de sermos levados para os demais parques com carona dos carrinhos elétricos. Eles só vão até à praia do Cerrado. Para os demais lugares, somente com o ônibus interno, que passa de 15 em 15 minutos. De qualquer jeito, achamos muito bom o transporte oferecido do jeito que está!

    Sergio, 3 night family trip, Sep 2, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Gostei da possibilidade de ir as piscinas hot park e fontes. Porém, diária cara, quarto térreo com frigobar sem funcionar, o ar condicionado também (trocaram o controle). Solicitei a troca do quarto e negaram ignorando o desejo do cliente. Produtos caros. Almoço com variedade, porém, de baixa qualidade, é nítido o quanto economizam na qualidade dos produtos, motivo pelo qual há muito desperdício pelos hóspedes. Café da manhã é muito bom, porém também pecam na qualidade. Não volto. Não recomendo. Melhor ficar em outro local mais em conta e pagar entrada dos parques.

    1 night romance trip, Jul 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hospedagem incrível, serviço de primeira qualidade, funcionários atenciosos.

    John, 3 night trip, Feb 29, 2020

    Verified Hotels.com guest review

See all 47 reviews