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1 room, 2 adults

Hampton Inn by Hilton Rochester Penfield, Rochester

2.5-star2.5 stars
950 Panorama Trail South, Rochester, NY, 14526, United States of America

Rochester hotel with indoor pool, bar/lounge
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Price Guarantee
From 195 reviews

TripAdvisor Traveller Rating

  • The only Hampton Inn that has ever disappointed me. The first room they sent me to had…Jul 4, 2019
  • We've stated there before and had wonderful service, but this time the housekeeping was…Jun 25, 2019

Hampton Inn by Hilton Rochester Penfield, Rochester

from $107
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Studio, 1 King Bed, Non Smoking, Balcony
  • Room, 2 Queen Beds, Non Smoking
  • Studio, 1 King Bed, Accessible, Balcony
  • Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)
  • Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)
  • Room, 1 King Bed, Accessible, Non Smoking (hearing acc)
  • Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)
  • Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

What’s around Hampton Inn by Hilton Rochester Penfield, Rochester

Landmarks

  • Nazareth College Arts Center - 2.5 mi / 4.1 km
  • St. John Fisher College - 2.6 mi / 4.2 km
  • Corbett's Glen Nature Park - 2.7 mi / 4.3 km
  • Nazareth College - 2.7 mi / 4.3 km
  • Harris Whalen Park - 2.8 mi / 4.5 km
  • Sam Patch Dock - 2.9 mi / 4.6 km
  • Schoen Place - 2.9 mi / 4.6 km
  • Ellison Park - 3 mi / 4.9 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 17 min drive
  • Rochester Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 44-inch Smart TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hampton Inn by Hilton Rochester Penfield, Rochester’s small print

Also known as

  • Hampton Inn Hilton Rochester Penfield Hotel
  • Hampton Inn Hilton Penfield Hotel
  • Hampton Inn Hilton Rochester Penfield
  • Hampton Inn Hilton Penfield

Policies

  • Pool access available from 6 AM to 10 PM.
  • Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

      A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.2 From 218 reviews

    Very Good 8.0
    Bad luck in Hampton town.
    Arrived an hour after check-in and room wasn't ready. Sat in the lobby for another hour... room wasn't ready. Got free water and chips and chocolate, but room still wasn't ready. 2.5 hours after arriving (nearly 3.5 after check-in and a nearly 4-hour drive), room was "ready." Key card machine was broken, so we had to be let in by someone. Room was clean and ready to go, but clearly prepared in a rush (half a roll of TP, no soap or amenities in the bathroom). Apparently multiple workers walked out on the job the (completely booked) night before, so it could've been much worse. Management was courteous and apologetic...
    usBusiness trip
    Very Good 8.0
    Great hotel, sub par customer service
    First the good, the hotel conditions were top notch. Breakfast was ok. Now, the bad. Went to check in at 2:55 pm. I was told by front desk lady to "Hang tight" because my room was not ready. 45 minutes later, and 5 trips to the desk so they could ask me my name and tell me my room still wasnt ready, they finally had a clean room. Lady named April was the most attentive, and walked me to my room. As she opens the door, she says " you will have to come down later to get another key card" 3 times I went back down and the computers still were not working and i could not get into the pool or in the back door at night. So, unfortunately, this hampton inn did not live up to the Hampton inn brand that I am used to.
    William, us2 night trip
    Poor 2.0
    HORRIBLE
    I booked a 2 bed room, only received 1 bed for 3 people! Bathroom was filthy. Says nonsmoking but it isn't so I was ill. Refused to refund. Hotel was packed. Neighbors were so loud I couldn't even sleep and had to do an 8 hour drive with 70mph wind gusts the next morning. Livid!
    us1 night trip with friends
    Poor 2.0
    WOULD NOT RECOMMEND
    Our keys repeatedly did not work, the heater blew out cold, we were put into the wrong room for 2 nights and had to wait for Hotels.com to correct it before the hotel staff would do anything. The rooms have no microwave which as a standard amenity is bizarre. In the laundry Room there is only one washer and 1 dryer for the entire hotel and to do a load in the washer cost $7. When I first walked into the laundry room, it smelled so badly of mildew I could barely believe it, and then on top of that I called the front desk to let them know the washer was not working and whoever answered told me the machines were handled maintenance and I was hung up on. 2 days later I again called the front desk, She advised me that a maintenance worker had just pulled up when I informed her I was calling to inquire about the washing machine. Later that day I went to do a load of laundry and surprisingly the washer was working. As I went to put my washed items into the dryer I discovered the dryer was broken. The card reader which was the only option of payment was malfunctioning. I again called the front desk to let them know the dryer was not working and the attendant who answered asked me if I had a car to drive to the laundromat... The breakfast left much to be desired, I can only say that it was edible. For a brand new hotel I was expecting much much more. Also the front desk with very often left unattended, they seem to be very understaffed.
    Faith, usFamily trip
    Very Good 8.0
    Excellent hotel
    Excellent hotel! New building
    Jeff, us1 night trip with friends

    Hampton Inn by Hilton Rochester Penfield, Rochester

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