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Staff & service


Property conditions & facilities

2/10 Poor

Michael, 4-night trip
Verified Expedia guest review

2/10 Poor

Refused to honor pre-paid reservation.
DO NOT BOOK HERE. Showed up with a pre-paid reservation and were told we had no reservation and they were fully booked. Showed them all the documentation, both in hard copy and on our phone and were told, "No, they made a mistake. We are fully booked and you have no reservation." Further would not help us find an alternative. Wouldn't even call someplace else for us. Our taxi had departed so we were left to wander down the road hauling our luggage and fortunately found a room at the Old House (which was lovely).
M Elizabeth, 1-night romance trip
Verified guest review

8/10 Very good

Charming local accommodation
We really enjoyed our experience! Staff was welcoming, gave us a good dinner recommendation and the accommodations were clean and comfy! The location is in the center of the village which we really liked but if you're looking for the resort feel, this isn't the place for you. It was fun to mingle with locals rather than be tucked away in a resort. The hotel is very safe and good walking distance to everything! I wish them all the success in the future.
1-night romance trip
Verified guest review

10/10 Exceptional

A real Botswana experience
From the moment I was picked up at the airport, I had the feeling I had made the right choice. The hosts, Chibiya and Tifo made me feel at home. Although Chiloto Guest House is within walking distance of town, they gladly offered and provided rides. They arranged for game drives and boat rides as well as a day trip to Victoria Falls. The room was spacious and comfortable. The WiFi is excellent. I was so satisfied that I booked a second stay.
Verified Expedia guest review

8/10 Very good

2-night romance trip
Verified guest review