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Crowne Plaza Kunshan by IHG

5.0 star property
Luxury Suzhou hotel with indoor pool, connected to a shopping center

Choose dates to view prices

Photo gallery for Crowne Plaza Kunshan by IHG

Exterior
Lobby
Property amenity
Exterior
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Located in the heart of Kunshan, Crowne Plaza Kunshan, an IHG Hotel offers a vibrant retreat. Stay active at the health club or take a refreshing dip in the indoor pool with sun loungers nearby. With two on-site restaurants serving Chinese cuisine and kids' meals, you'll find something to satisfy your cravings.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • 24-hour room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Elevator
$74 nightly
The total price is $78
Nov 8 - Nov 9
Total with taxes and fees

Why we love this property

City center luxury
This luxury hotel in the city center offers a sophisticated escape. Modern design elements and stylish decor create an elegant atmosphere.
Cuisine for every taste
Chinese cuisine awaits at the on-site restaurant. The hotel offers 2 dining venues, a well-stocked bar, and a hearty buffet breakfast.
Luxurious sleep retreat
Guests doze in soft bathrobes beneath down comforters after turndown service. The minibar and 24-hour room service enhance this luxury escape.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Club Lounge Access, City View

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access, City View

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Separate tub and shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 3
  • 1 Twin Bed

Standard Room (Upgraded)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | 1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Dining Area)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View (High Floor)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby

Courtyard by Marriott Kunshan

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 151 reviews
$55 nightly
The price is $58
Nov 7 - Nov 8
Total with taxes and fees
Courtyard by Marriott Kunshan
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About the neighborhood

Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300

What's nearby

  • Tinglin Park - 4 min drive - 3.4 km
  • Suzhou International Expo Center - 27 min drive - 35.4 km
  • Jinji Lake - 29 min drive - 36.1 km
  • Shanghai International Circuit - 30 min drive - 41.0 km
  • Humble Administrator's Garden - 33 min drive - 46.8 km

Getting around

  • Hongqiao International Airport (SHA) - 63 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 108 min drive
  • Suzhou North Station - 33 min drive

Restaurants

  • ‪鄉親鵝肉城 - ‬4 min drive
  • ‪奥灶馆 | Ao Zao Guan - ‬3 min drive
  • ‪Ciao Bar - ‬3 min drive
  • ‪Chaos Room - ‬4 min drive
  • ‪同丰饭店 - ‬4 min drive

About this property

Crowne Plaza Kunshan by IHG

Crowne Plaza Kunshan by IHG is a great choice for a stay in Suzhou. Guests can take a dip in the indoor pool or grab a bite to eat at 飨食汇, which is one of 2 restaurants and serves breakfast and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 312 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

飨食汇 - This buffet restaurant serves breakfast and dinner. A children's menu is available.
彩丰楼 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 138 per person

Children & extra beds

  • Rollaway beds are available for CNY 280.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Frequently asked questions

Does Crowne Plaza Kunshan by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Kunshan by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Kunshan by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Kunshan by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Kunshan by IHG?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Crowne Plaza Kunshan by IHG?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Crowne Plaza Kunshan by IHG and nearby?

Crowne Plaza Kunshan by IHG has an indoor pool and a health club.

Are there restaurants at or near Crowne Plaza Kunshan by IHG?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

What's the area around Crowne Plaza Kunshan by IHG like?

Crowne Plaza Kunshan by IHG puts you in the heart of Suzhou. Popular attractions include Tinglin Park, which is 4 minutes away by car.

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Reviews

Crowne Plaza Kunshan by IHG Reviews

9.0

Wonderful

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

Reviews

10/10 Exceptional

Mostly above standard level
Vincent, 4-night trip

10/10 Exceptional

Good
MUSA, 2-night trip

10/10 Exceptional

值得推薦的酒店

酒店服務很好, 員工很有禮貌很幫忙.
Suet Mui, 1-night trip

10/10 Exceptional

服務人員有禮貌

整體都是滿分
Suet Mui, 2-night trip

10/10 Exceptional

wonderful hotel and will back again
Boon Fook, 1-night trip

8/10 Very good

非常有水准的酒店
YAU CHOR RAPHAEL, 2-night trip

10/10 Exceptional

硬體跟服務都很好，旁邊就是商場，非常方便
Chih-Hsien, 2-night trip

10/10 Exceptional

非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
2-night trip

8/10 Very good

旁邊就是商場。 非常方便。 服務及房間整潔都很好
CHIAHUI, 2-night trip

6/10 Good

주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
yeongchul, 2-night trip

8/10 Very good

前台人手好像稍嫌不足, 等得比較久. 進房後發現還有清潔人員在清掃.
HUNGYU, 3-night trip

10/10 Exceptional

大致上都很棒

房間很大，隔音不錯，可惜浴缸有點髒，房間有股說不上來的味道(不知道是不是空調太久沒清潔還是霉味) 酒店位置很好，服務人員態度親切，只住了一晚有點可惜！
Wei Ting, 1-night trip

10/10 Exceptional

Ok
2-night trip

10/10 Exceptional

Great choice for a business stay.

Can't complain.
Logan, 11-night trip

10/10 Exceptional

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
WEIXI, 1-night trip

10/10 Exceptional

立地条件最高

ショッピングモールに隣接しているのでとても便利
Hiromi, 2-night trip

6/10 Good

立地良し

ホテルのレストランの立地が良いために何度も仕事で使いました。サービスも設備もどんどん悪くなる一方で残念
1-night trip

10/10 Exceptional

Overall good stay experience.

Room is clean and bed is comfortable. Hotel location is close to a shopping mall. Breakfast is inclusive of a variety of food choice. The check-in reception personnel was not well trained to elaborate related services, room rate and credit card pre-charge. The temp control in the room does not really work, no heater function. Overall It's a good choice staying in Kunshan compare with other hotels.
Ding yuan, 4-night trip

10/10 Exceptional

Bra hotell för en affärsresa
Oscar, 1-night trip

10/10 Exceptional

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
3-night trip

8/10 Very good

Still the best hotel in Kunshan for business trip but service need to be improved. Staffs are not so professional and not so kind...not many can understand English...worst when there are many group tourists... better change to another hotel when you find a big group!!
2-night trip

10/10 Exceptional

除了游泳池很髒亂以外其他一切都很好

除了游泳池很髒亂以外其他一切都很好
Hsiulan lan, 1-night trip

8/10 Very good

好飯店

很舒服乾淨的環境
TZUHAO, 2-night trip

10/10 Exceptional

The best hotel in Kunshan for a business trip, period!!
1-night trip

10/10 Exceptional

good

很好。