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Rochester Palms

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Luxury Penthouse, 1 Queen Bed, Sea View, Executive Level | Balcony
Luxury Penthouse, 1 Queen Bed, Sea View, Executive Level | 1 bedroom, premium bedding, in-room safe, desk
Luxury Penthouse, 1 Queen Bed, Sea View, Executive Level | 1 bedroom, premium bedding, in-room safe, desk
Luxury Penthouse, 1 Queen Bed, Sea View, Executive Level | Living area | Flat-screen TV, Netflix

Overview of Rochester Palms

Rochester Palms

3.5 star property
City centre Kingston hotel with bar/lounge

10.0/10 Exceptional

1 verified Hotels.com guest review

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Non-smoking
  • Air conditioning
Map
9 Rochester Avenue, Kingston, Saint Andrew, 00000

Room options

About this area

What's nearby

  • Heart of Kingston
  • Bob Marley Museum - 15 min drive

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 43 min drive
  • Ocho Rios (OCJ-Ian Fleming Intl.) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Whitebones Seafood - 7 min walk
  • Chen's Chinese Restaurant and Take Out - 10 min walk
  • Royale Court Restaurant - 10 min walk
  • Bamboo Village - 12 min walk
  • Jamaica Liquor Warehouse - 14 min walk

About this property

Rochester Palms

A great choice for a stay in Kingston, Rochester Palms features a rooftop terrace and offers an airport shuttle (available on request) for USD 100 per person. You can be pampered with deep-tissue massages, then unwind with a drink at the bar/lounge. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 6:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (during limited hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge

Services

  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Rooftop terrace
  • Garden
  • Picnic area
  • Spa services

Accessibility

  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Rice cooker
  • Cookware, dishes and utensils

More

  • Limited housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Fees & policies

Refundable deposits

  • Cash deposit: USD 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: USD 50.00 per accommodation, per stay (varies based on length of stay)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 100 per person (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts cash.</p>

Also known as

Rochester Palms Hotel
Rochester Palms Kingston
Rochester Palms Hotel Kingston

Frequently asked questions

Does Rochester Palms offer free cancellation for a full refund?
Yes, Rochester Palms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rochester Palms?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Rochester Palms?
Sorry, pets aren't allowed.
Is parking offered on site at Rochester Palms?
Yes, there's free self parking.
Is an airport shuttle service offered by Rochester Palms?
Yes, an airport shuttle is available. The charge is USD 100 per person roundtrip.
What are the check-in and check-out times at Rochester Palms?
You can check in from 3 PM - 6:00 PM. Check-out time is noon.
What is there to do at Rochester Palms and nearby?
Rochester Palms has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Rochester Palms?
Yes. Nearby restaurants include Whitebones Seafood (7-min walk), Chen's Chinese Restaurant and Take Out (10-min walk) and Royale Court Restaurant (10-min walk).
Does Rochester Palms have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a rice cooker and cookware.
Does Rochester Palms have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Rochester Palms like?
Rochester Palms is in the heart of Kingston, a short 13-minute walk from Sabina Park and 13 minutes' walk from Parade. Travellers recommend the hotel for its quiet location.

Reviews

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Perfect! I loved it!
It was my first visit to Jamaica and I can admit I was excited but also a bit worried, as I was staying alone. I had looked at quite a few hotels rated as “outstanding” and “excellent” but nothing stood out to me. I however made a list of my favourites (barring reviews) and Rochester Palms won. After booking, I received an acknowledgement email from the staff. I then asked about security features (locks, alarms etc) and was advised there is a security guard on site, and an alarm system installed. This information helped a lot! My flight was delayed but I let the staff know and a later checkin was totally okay. When I arrived at the gated property, I met Debon who was absolutely professional! Upon entry of the condo unit, he explained about the smart lock on the door (I was loving the place already). He then proceeded to walk through the different rooms and explain the other smart features which I loved and I’m certain you will too! One voice command controls the lights and music. The rooms, like the photos are all in EXCELLENT condition! Lots of space and lots of storage if you are staying for longer periods of time. The neighbourhood is quiet so you get a good night’s sleep. If you want to know some good places to visit, staff will be happy to share. Rochester Palms is definitely one of the best places I’ve ever been to. My stay was nothing short of amazing!
Cyndra, 2-night trip
Verified Hotels.com guest review