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Phong Nha Garden House

Photo gallery for Phong Nha Garden House

Exterior detail
Room service – dining
Minibar, in-room safe, desk, soundproofing
Deluxe Double Room, Garden View | Minibar, in-room safe, desk, soundproofing
Deluxe Triple Room, Garden View | Minibar, in-room safe, desk, soundproofing

Overview of Phong Nha Garden House

Phong Nha Garden House

3-star property
Family-friendly hotel with restaurant, near Phong Nha Visitor Center and Square

8.6/10 Fabulous

14 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
Ha Loi town, Son Trach, Phong Nha, Bo Trach

Room options

About this area

What's nearby

  • In Phong Nha

Getting around

  • Dong Hoi (VDH) - 53 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Moc Trang Lucky-Lucky - 2 min walk
  • Son Doong Restaurant - 14 min walk
  • Nhat Minh Restaurant - 15 min walk
  • Cheap Coffee - Giai Khat - 16 min walk
  • Thang Nhung - 16 min walk
Map

About this property

Phong Nha Garden House

Phong Nha Garden House offers an airport shuttle (available 24 hours) for VND 500000.00 per vehicle one way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden. Fellow travellers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from 12:30 PM until 11 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)
  • Free babysitting
  • Free supervised childcare

Pets

  • Pets stay for free

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • 24-hour room service

Travelling with children

  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 500000.00 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of VND 100000 (subject to availability)
  • Late check-in between 4 PM and 9 PM can be arranged for an extra charge of VND 100000

Children & extra beds

  • Rollaway beds are available for VND 100000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property accepts credit cards.

Also known as

Phong Nha Garden House Hotel
Phong Nha Garden House Bo Trach
Phong Nha Garden House Hotel Bo Trach

Frequently asked questions

Does Phong Nha Garden House offer free cancellation for a full refund?
Yes, Phong Nha Garden House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Phong Nha Garden House?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Phong Nha Garden House?
Yes, pets stay free.
Is parking offered on site at Phong Nha Garden House?
Yes, there's free self parking.
Is an airport shuttle service offered by Phong Nha Garden House?
Yes, an airport shuttle is available. The charge is VND 500000.00 per vehicle one way.
What are the check-in and check-out times at Phong Nha Garden House?
You can check in from 12:30 PM - 11 PM. There's a charge of VND 100000 for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Phong Nha Garden House and nearby?
Phong Nha Garden House has a garden.
Are there restaurants at or near Phong Nha Garden House?
Yes, there's an on-site restaurant. Nearby restaurants include Son Doong Restaurant (14-min walk), Bomb Crater Bar (3.5 mi) and East Hill Phong Nha (5 mi).
Does Phong Nha Garden House have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Phong Nha Garden House like?
Phong Nha Garden House is in Phong Nha, a short 16-minute walk from Phong Nha Visitor Center and Square.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Property conditions & facilities

Reviews

10/10 Exceptional

Sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing host and great location.
Sam, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Family Stay
The family is great!! Your their as their guests. They are warm, helpful and friendly. The rooms are comfortable, clean and working. Yes the air conditioning, lights, water heater all work!! The owner does maintenance and brings people in to help in areas not his expertise. When we were on our way they even gave us hugs and lunch to go. Really a wonderful stay... oh and there is family dinner each night... a must the food is made by the mother and daughter with some of the fathers rice wine as a kicker.
Verified Hotels.com guest review

10/10 Exceptional

Gem in Phong Nha!
We had an amazing stay here during our trip to Phong Nha! The hotel is relatively new (around 2 years), well designed, spacious, clean and comfortable. The staff (especially the receptionist who speaks great English) went above and beyond to make sure our trip was unforgettable! They organized and booked tours, taxis and buses for us in the area and even waited with us at 4in the morning at the bus pick up location to be sure we caught the right bus. Can highly recommend staying at this hotel!
Verified Hotels.com guest review

6/10 Good

Nice room, but could use improvements
While my bungalow was nice, modern and big, it was very dark, illuminated by only one window. Lights were needed even during daytime. Noisy, too, from people nearby who talked over each other the whole day. Bed was a little too hard for my taste. Rudimentary housekeeping. Amenities were not replenished (two small bottles of water and one little pouch of shampoo for a four night stay). Garbage was not emptied during entire stay. Huge, modern bathroom, but clogged drain flooded the entire thing.There was instant coffee and tea, but no kettle to make hot water. Sitting opportunities are very uncomfortable. Staff were very nice and friendly, but unprofessional. Good in-house food. Good Wi-Fi.
Daniel, 4-night trip
Verified Expedia guest review

4/10 Fair

Chambre propre et spacieuse, mais service déplorable Petit déjeuner très moyen et limité (un seul plat à choisir, après c’est payant. Et le plat n’etait pas copieux) De plus, chaque demande, même minime, donne lieu à du marchandage, avec un comportement pas respectueux de la part d’une des personnes (sourire ironique pour nous demander de l’argent en plus pour tout et n’importe quoi) Enfin, du bruit tard le soir et tôt le matin (jusqu’a 23h et à partir de 5h) juste devant la porte par les enfants (nous étions dans le 1er bungalow), pour ensuite se faire réveiller à 7h du matin par la même personne pour récupérer un chargeur dans la chambre Bref, à éviter. Préférez plutôt le Lucky Home un peu avant à 2 pas avec même paysage, mais repas et personnel beaucoup plus agréable (et bon) pour un prix similaire (avec piscine)
Arnaud, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice homestay with amazing hospitality The room are so clean and spacious with great garden view The host is very nice and friendly who come to pick us up in the morning, organise amazing tours, bus tickets.. The food is so delicous Love everything! Thanks for being so amazing
1-night trip
Verified Expedia guest review

10/10 Exceptional

Es wurde sich sehr toll um uns gekümmert. Morgens um vier Uhr kamen wir in Phong Nha an und wurden von den Mitarbeitern abgeholt. Das Frühstück war lecker. Die Fahrräder haben wir kostenlos bekommen.
DO86, 2-night trip
Verified Expedia guest review

8/10 Very good

olivier, 1-night family trip
Verified Hotels.com guest review