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Maro Hotel, Hanoi

3-star3 stars
Great for familiesThis property has good facilities for families.
64 Cau Go, Hoan Kiem dist., Hanoi, 100000, Vietnam

3-star hotel, steps from Thang Long Water Puppet Theatre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 39 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Super small rooms with no windows. Aug 28, 2019
  • Great location. Fantastic staff. Clean. Great and quick services such as laundry,…Feb 7, 2019

Maro Hotel, Hanoi

from $46
  • Deluxe Double Room
  • Deluxe Twin Room
  • Family Room
  • Suite, City View
  • Family Condo, 1 Bedroom, Smoking, City View

What’s around Maro Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 2 min walk
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old City Gate - 9 min walk
  • Hanoi Opera House - 16 min walk
  • Temple of Literature - 27 min walk
  • Ho Chi Minh Mausoleum - 30 min walk
  • Ngoc Son Temple - 4 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 23 min walk
  • Hanoi Gia Lam Station - 5 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Room service (during limited hours)
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2016
  • Safe-deposit box at front desk
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Maro Hotel, Hanoi’s small print

Also known as

  • Maro Hotel Hanoi
  • Maro Hanoi
  • Maro Hotel Hotel
  • Maro Hotel Hanoi
  • Maro Hotel Hotel Hanoi

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 350000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 470000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 42 reviews

Exceptional 10.0
A Hidden Gem in the Heart of Old Quarter
WOW! Wish we had booked this place on the front end of our trip in Hanoi! We only stumbled across it because the end of our trip our previous hotel was booked. Lucky for us! This place is situated perfectly in the Old Quarter with a close walk to everything. It's down the by lake plaza so off the main roads, which was nice since we didn't have to march through the crowded and noisy streets to get to this area. We booked the family room which did not face the road so it was very quiet. The room was quite large with a kitchenette and sitting area as well. Very comfortable for our family of three. I will go back here for sure if we visit Hanoi again in the future. The staff was friendly and helpful as well. Thank you Maro Hotel! We really enjoyed our stay with you.
Christopher, usFamily trip
Exceptional 10.0
"Maro Hotel" A hidden gem with 5 star Staff
From the time of my booking until my check out at "The Maro Hotel" I had a 5 star experience. Monica at reception was a great help prior to my arrival and during my visit. Airport transport thru hotel is the only way to travel, on time and stress free. With an early flight the kitchen staff and Bop Son went out of there way and made be breakfast. This type of service you wouldn't find at other hotels. I will return to Hanoi in October and again hope to stay at Maro. Also great location in Old Quarter. The picture used on Hotel website said it all "Welome Home". You have a good feeling exploring your new adventures. :)
Patrick, usOther trip
Very Good 8.0
excellent located new hotel in the "old quarter" o
Hanoi has a humid weather in March. The ac stops while not in the room. This makes all suitcases content smelly (strong humid close space smell).The entrance door of my room is not good enough to stop the noise of the people talking or opening doors on the same floor. Rooms are nice, an excellent breakfast on top of the building with a nice view. The personel is super nice and very helpful. The hotel is very well situated in the "old quarter" that is in my opinion the most charmful area of Hanoi. The hotel can organize any tourist requests such as: airport private car pickup for $18-20, foreign exchange, airline tickets, laundry, etc Lisa and Monica are the hotel employees that can help you with a very good language skills ( English). Forget French unless you talk to older people who knew the French influence. Hanoi is the capital of the country and the old quarter where the hotel is located is a mixture of old French style buildings with a strong east asian flavor. The hotel is brand new among so many old buildings.
julius, us2 night trip
Exceptional 10.0
Super staff- very friendly, cheerful and efficient
Excellent from A to Z. Could not be better
Frank, usRomance trip
Exceptional 10.0
Great boutique hotel!
Great boutique hotel! Great location! and the staff was very friendly!
Khoa, usTrip with friends

Maro Hotel, Hanoi

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