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Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very good

Lovely stay yet again
Stayed here on a couple of occasions before and always been great. Service is excellent, food amazing and courtyard rooms are lovely. This time when we arrived we were given our room key however the room hadn't been turned around from the previous guests (bed unmade, bin full, towels on floor). This actually didn't bother us as we gathered we'd just been given the wrong room key. Issue easily fixed and we were given a new room straight away. Room was lovely and clean, comfy, warm. Our only slight feedback would be that when our friends arrived and were given their own room, although both couples had paid the same rate, their room was much much larger and more 'grand'. This could be a matter of opinion but our stay was lovely regardless and it wouldn't deter us from staying again.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Xmas break
I'd like to start by saying that the staff were great. As i'd injured my leg they changed our room, so less stairs to climb. Room 4, a large room at the front but a very uneven floor, not ideal for people with poor mobility. Bed was also to small, found our sleep compromised via trying not to roll out. Having stayed here before, didn't meet our expectations. A good choice for breakfast (Chris and Gay a delight in the morning) and good standard of evening dining.
paul, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Walter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

27th November in Masham
Good location,good quality of service
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay in gorgeous Masham. Excellent hotel, very comfortable & clean with super food. The staff were great & couldn’t have been more helpful.
Barbara Marie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Fab room and super friendly staff
2-night trip
Verified Hotels.com guest review