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Hotel Juanambú

Photo gallery for Hotel Juanambú

Reception
TV
TV
Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Hotel Juanambú

Hotel Juanambú

2.5 star property
City-center hotel within walking distance of Plaza del Carnaval

7.0/10 Good

11 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Shared kitchen
  • 24/7 front desk
  • Laundry facilities
Map
Avenida las Américas (cra 19) #16-40, San Juan de Pasto, 520003

Room options

About this area

What's nearby

  • Heart of San Juan de Pasto

Getting around

  • Pasto (PSO-Antonio Narino) - 57 min drive

Restaurants

  • Sulerna - 7 min walk
  • Restaurante Yazmin - 9 min walk
  • Picantería Ipiales - 10 min walk
  • Cafe Del Parque - 10 min walk
  • Guadalquivir - 11 min walk

About this property

Hotel Juanambú

Hotel Juanambú is a great choice for a stay in San Juan de Pasto. Fellow travelers like the helpful staff.

Languages

Spanish

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared refrigerator
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access

More

  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

Social distancing measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

This property accepts credit cards.

Property Registration Number 4533

Also known as

Hotel Juanambú Pasto
Hotel Juanambú San Juan de Pasto
Juanambú San Juan de Pasto
Hotel Hotel Juanambú San Juan de Pasto
San Juan de Pasto Hotel Juanambú Hotel
Juanambú
Hotel Hotel Juanambú
Juanambu San Juan De Pasto
Hotel Juanambú Hotel
Hotel Juanambú San Juan de Pasto
Hotel Juanambú Hotel San Juan de Pasto

Frequently asked questions

Does Hotel Juanambú offer free cancellation for a full refund?
Yes, Hotel Juanambú does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Juanambú?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Juanambú?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Juanambú?
Sorry, there's no onsite parking at Hotel Juanambú.
What are the check-in and check-out times at Hotel Juanambú?
You can check in from 3 PM - 11:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Juanambú and nearby?
Recommended spots to visit include Plaza del Carnaval (4-min walk) and Plaza de Narino (11-min walk), along with Santiago Apostle Church (12-min walk) and Iglesia La Catedral (13-min walk).
Are there restaurants at or near Hotel Juanambú?
Yes. Nearby restaurants include Sulerna (7-min walk), Restaurante Yazmin (9-min walk), and Picantería Ipiales (10-min walk).
What's the area around Hotel Juanambú like?
Hotel Juanambú is in the heart of San Juan de Pasto, a short 4-minute walk from Plaza del Carnaval and 11 minutes' walk from Plaza de Narino.

Reviews

7.0

Good

6.9/10

Cleanliness

7.6/10

Staff & service

7.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice
Staff are incredible help us to get a parking space for the car and also arranged a better room.
1-night trip
Verified Expedia guest review

4/10 Fair

no me gusto
gabriela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente atención, algo modesto pero muy limpio
Carlos, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Muy Incomodo, no recomendado
Hotel nada recomendado. Habitaciones no aisladas y sin vidrios de ventana por lo que se escucha todo el ruido interno del hotel y del exterior. No se puede dormir nada de todo el ruido, tanto exterior en las habitaciones que dan a la calle, como tampoco se puede dormir nada en las habitaciones internas debido a todo el ruido de la recepción y otros huéspedes. La cama es demasiado incomoda y no es doble, por lo que también dificulta descansar y la habitación no se ve para nada como se presenta en las fotos al momento de reservar. Precio demasiado elevado versus la comodidad del hotel en la semana de carnavales. Único punto positivo es la atención y que es cerca a los lugares de conciertos en la semana de carnavales.
Juan Felipe, 8-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Buena ubicación
Elkin, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jorge Nicolas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Mala Experiencia. Habitación pequeña y costosa.
No fue una grata experiencia. Reservé cinco meses antes. Tres noches a una tarifa de $158.580 por noche, para 3 adultos y dos niños; pero un mes después el Hotel me contacta para informarme que, por ser mi estadía en época de Carnaval, la tarifa subiría a $304.473 por noche (un incremento del 92.16%), y de no aceptarla entonces cancelarían mi reserva. Me pareció abusivo y luego de varios días y discusiones, respetaron la tarifa original. A la llegada, asignaron una habitación que daba justo a la vía principal, y el ruido no permitía tranquilidad. Diez minutos después, solicité cambio de habitación; me dijeron que esa noche no era posible, y que lo harían el día siguiente (nunca sucedió). Era pequeña; demasiado pequeña como para hospedar a tres adultos y dos niños. Un total de tres camas (una individual y dos dobles), que dejaban un espacio en la habitación por el que difícilmente se podía caminar; prácticamente era un hacinamiento. La cama individual tenía un mal estado (constantemente se le caían las tablas) y no permitía un buen descanso. La cabina de la ducha tenía fuga de agua al exterior, por lo que tuvimos que poner una toalla en el piso, para contenerla. Al siguiente día quise dejar el hotel por inconformidad, pero no lo aceptaron. Realmente la habitación es muy pequeña, básica, sencilla y le falta mantenimiento. No comprendo como este hotel se atreve a cobrar $304.473 (96 USD aproximadamente) por noche, independientemente de que sea o no temporada de Carnaval.
Gerley, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente opción!
Excelente servicio!
Fray, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Excelente para bajo presupuesto
Todo perfecto, super económico, céntrico y con regadera a gas, agua calientita, personal muy amable :)
Griselda, 1-night romance trip
Verified Hotels.com guest review