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Hôtel Arolla

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Exterior
Twin Room | Blackout curtains, free WiFi, bed sheets
Family Room (3-4 personnes) | Blackout curtains, free WiFi, bed sheets
Single Room | Blackout curtains, free WiFi, bed sheets
Blackout curtains, free WiFi, bed sheets

Overview of Hôtel Arolla

Hôtel Arolla

2.0 star property
Mountain Bourg-Saint-Maurice hotel with bar/lounge

9.6/10 Exceptional

40 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Ski facilities
  • Bar
Map
192 Avenue Du Centenaire, Bourg-Saint-Maurice, 73700

Room options

About this area

Getting around

  • Bourg-Saint-Maurice (QBM-Bourg-Saint-Maurice Train Station) - 4 min walk
  • Bourg Saint Maurice Station - 9 min walk
  • Landry Station - 9 min drive

Restaurants

  • Le Chalet - 3 min walk
  • La Tartiflette - 3 min walk
  • Bistrot Alpin - 3 min walk
  • L'Indochine - 4 min walk
  • Skiroc - 7 min walk

About this property

Hôtel Arolla

Hôtel Arolla is a great choice for a stay in Bourg-Saint-Maurice. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and cross-country skiing. Other features include a bar/lounge, a terrace and a garden. Fellow travellers like the comfortable beds and location.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in time from 5:00 PM until 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 8 AM to noon and 2-8 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–9:30 AM on weekends
  • Bar/lounge
  • BBQs

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • Luggage storage
  • Ski storage

Facilities

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • No lift (single-level property)
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 11 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hôtel Arolla Hotel
Hôtel Arolla Bourg-Saint-Maurice
Hôtel Arolla Hotel Bourg-Saint-Maurice

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hôtel Arolla?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel Arolla?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel Arolla?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hôtel Arolla?
You can check in from 5:00 PM - 9:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Hôtel Arolla and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Hôtel Arolla?
Yes. Nearby restaurants include La Tartiflette (3-min walk), Bistrot Alpin (3-min walk) and L'Indochine (4-min walk).
What's the area around Hôtel Arolla like?
Hôtel Arolla is a short 4-minute walk from Bourg-Saint-Maurice (QBM-Bourg-Saint-Maurice Train Station) and 10 minutes' walk from Peisey-Vallandry Ski Resort. Travellers say that this hotel is in a good location.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Magnifique
Patricia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Bourg!
Hotel Arolla is about a 5 minute walk from the funicular and rail station, and a minute from the old town. I cannot praise the owners enough for the kindness, hospitality and generosity they showed us when we stayed with them just as France went into 'containment' for the covid19 virus. They followed the measures to the letter but still made us feel safe, helped and welcomed. Our room (no.4) had a beautiful view of the mountains, was spotlessly clean and comfortable. There is a luggage room with ski lockers so it would be very easy to stay here for skiing too. Hotel Arolla stayed open when many others shut because the proprietors knew there were people who had been unable to leave and would need a good place to stay. The owners speak very good English. Arolla has a 2 star rating but I would raise that to a 3 because of the quality of accommodation and professionalism of the owners. Do stay here, they're wonderful. Thank you so much for everything - a bientot xxx
ROY P, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The owner was super accommodating. He even gave me a ride to the funicular in his car.
Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

James, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing host and location, location, location
Amazing host and stay. Felt like home and well taken care of. It’s very close to the train and bus station
Suichen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A superb friendly little hotel in a great location
I can’t compliment the hotel and it’s owner enough. A very friendly approach all round, making our stay really nice. Highly recommend.
Raymond, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Carol, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was only overnight but, even though we were delayed and were exceptionally late arriving, they kept the reception open to greet us and settle us in. Lovely couple, very friendly and helpful. Nice small hotel in a great location near the old town, will definitely stay again if I’m in the area.
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Charming little place
Very friendly owner — did some laundry for us, called a taxi. Beds were a little short but the room was tidy and well kept. Breakfast was great.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

They were helpful kind and fun to meet They were quite accommodating as I was not sure how long I had to stay due to my friend being in hospital. The room were very comfortable and many plugs and various lights The bathroom were efficient and practical. Loved the marble on the floors and in the bathrooms. Breakfast was a little limited but my hosts warmth and kindness made such a huge positive difference. For sure I will go back there
2-night family trip
Verified Expedia guest review