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All properties in Surabaya, East Java, Indonesia

Vasa Hotel Surabaya

Luxury hotel in Surabaya with 2 restaurants and spa

  • Free WiFi and free parking
From
$68

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Apartment, 1 Bedroom - Living Room
  • Outdoor Pool
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1 / 64Outdoor Pool
Jalan HR Muhammad No. 31, Surabaya, 60266, Indonesia
8.8.Fabulous.
  • Near access to the tol gate

    Mar 3, 2020

  • The staff are very nice, nice room, but the restaurant food and breakfast are not good.

    Dec 16, 2019

See all 95 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 388 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Playground on site
  • Children's club (free)
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Ciputra World Mall - 29 min walk
  • Pakuwon Mall - 36 min walk
  • Surabaya Town Square - 2.4 mi / 3.9 km
  • Mpu Tantular Museum - 3.6 mi / 5.8 km
  • Surabaya Zoo - 4.3 mi / 6.9 km
  • BG Junction - 4.5 mi / 7.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Select Twin Bed Room
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Apartment, 3 Bedrooms
  • Executive Twin Bed Room
  • Glacier Suite
  • Executive King Bed Room
  • Select King Bed Room
  • Premium King Room
  • Premium Twin Room

What’s around

Landmarks

  • Ciputra World Mall - 29 min walk
  • Pakuwon Mall - 36 min walk
  • Surabaya Town Square - 2.4 mi / 3.9 km
  • Mpu Tantular Museum - 3.6 mi / 5.8 km
  • Surabaya Zoo - 4.3 mi / 6.9 km
  • BG Junction - 4.5 mi / 7.3 km
  • Joko Dolog Statue - 5.2 mi / 8.4 km
  • Grahadi - 5.4 mi / 8.6 km
  • Ciputra Waterpark - 5.4 mi / 8.6 km
  • Tunjungan Plaza - 5.4 mi / 8.8 km
  • Sharp Bamboo Monument - 5.5 mi / 8.8 km

Getting around

  • Surabaya (SUB-Juanda) - 33 min drive
  • Surabaya Pasar Turi Station - 24 min drive
  • Surabaya Gubeng Station - 26 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
map
See on map
Jalan HR Muhammad No. 31, Surabaya, 60266, Indonesia

At a glance

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Tangerine Dream Spa has 1 treatment room. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

209 Dining - This restaurant specializes in international cuisine.

Xiang Fu Hai - This restaurant specializes in Chinese cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 275880 for adults and IDR 142780 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 375000 per vehicle (one way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

  • Vasa Hotel
  • Vasa Hotel Surabaya Hotel
  • Vasa Hotel Surabaya Surabaya
  • Vasa Hotel Surabaya Hotel Surabaya
  • Vasa Surabaya
  • Vasa Hotel Surabaya Java

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Vasa Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Bebek Goreng H. Slamet (3-min walk), Ming garden (8-min walk), and Madame Chang (10-min walk).
  • Yes, an airport shuttle is available. The charge is IDR 375000 per vehicle one way.
  • Vasa Hotel Surabaya has a spa and an outdoor pool, as well as a fitness center.
8.8.Fabulous.
  • 4.0.Fair

    Don't stay here

    Too many other choices. Here was what went wrong: no transportation from airport to hotel when we really needed it. No toilet tissue left after housekeeping, even when we called to remind them after. In the middle of nowhere. YOu need car for anything. Takes forever to get served a cup of coffee. At pool side bar I got told I had to pay cash for a drink because i had "run out of deposit". That last one is first time ever.

    Ambler, 4 night trip, Nov 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was very nice and clean. The cleaning staff even folded my dirty laundry. The pool is an oasis in the middle of a dirty city. The Brazilian steak house at the hotel is amazing and reasonably priced for what you get. My only complaint is that I wish there was slightly more water pressure from the shower and even then the shower was beautiful.

    2 night trip with friends, Jul 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good breakfast

    Clean nice hotel with perfect breakfast

    edman, 1 night trip with friends, Dec 1, 2017

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is great! There is a construction next to the hotel. I did requested move to different location. Food is great. Love the Buffet breakfast and lunch. The room is cleaned and cool set up. love it. Front desk stuff need to trean how ro delivery a nice massage to the guest.

    1 night trip, Nov 28, 2017

    Verified Orbitz guest review

  • 10.0.Exceptional

    Nice and large room

    Pro room service, great customer service, enjoyed our stay

    Ronald, 4 night trip, Nov 22, 2017

    Verified Expedia guest review

  • 6.0.Good

    Affordable Nice hotel

    It is comfortable. Can’t compare to 5 star hotel but very confinience

    Weny, 3 night trip, Nov 20, 2017

    Verified Travelocity guest review

  • 10.0.Exceptional

    Great hitel

    Facilities were excellent, staff were vourteous, helpfull and professional. The hotel is very far from the Center of Surabaya. Not a real complaint but a stated fact.

    Glenn, 2 night trip, Jul 26, 2017

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely 5 star hotel

    Lovely hotel! Super nice and clean. The beds were so comfy and huge! Like a double king.

    1 night family trip, Jul 16, 2017

    Verified Hotels.com guest review

  • 4.0.Fair

    Bad 5 stars

    Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.

    1 night trip, Dec 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly Recommended

    Ammor, 1 night business trip, Feb 22, 2020

    Verified Expedia guest review

See all 95 reviews