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All properties in Surabaya, East Java, Indonesia

Vasa Hotel Surabaya

Luxury hotel in Surabaya with 2 restaurants and outdoor pool

  • Free WiFi and free parking
From
$42

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Apartment, 1 Bedroom - Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 63
1 / 63Outdoor Pool
Jalan HR Muhammad No. 31, Surabaya, 60266, Indonesia
8.4.Very Good.
  • Near access to the tol gate

    Mar 3, 2020

  • The staff are very nice, nice room, but the restaurant food and breakfast are not good.

    Dec 16, 2019

See all 41 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 388 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club

For families

  • Playground on site
  • Children's club (free)
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Ciputra World Mall - 30 min walk
  • Pakuwon Mall - 36 min walk
  • Surabaya Town Square - 2.7 mi / 4.3 km
  • Surabaya Zoo - 3.5 mi / 5.7 km
  • Mpu Tantular Museum - 3.6 mi / 5.8 km
  • BG Junction - 4.5 mi / 7.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Select Twin Bed Room
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Apartment, 3 Bedrooms
  • Executive Twin Bed Room
  • Glacier Suite
  • Executive King Bed Room
  • Select King Bed Room
  • Premium King Room with Club Lounge Access
  • Premium Twin Room with Club Lounge Access

What’s around

Landmarks

  • Ciputra World Mall - 30 min walk
  • Pakuwon Mall - 36 min walk
  • Surabaya Town Square - 2.7 mi / 4.3 km
  • Surabaya Zoo - 3.5 mi / 5.7 km
  • Mpu Tantular Museum - 3.6 mi / 5.8 km
  • BG Junction - 4.5 mi / 7.3 km
  • Joko Dolog Statue - 5.2 mi / 8.4 km
  • Tunjungan Plaza - 5.3 mi / 8.6 km
  • Grahadi - 5.4 mi / 8.6 km
  • Ciputra Waterpark - 5.4 mi / 8.7 km
  • Sharp Bamboo Monument - 5.4 mi / 8.7 km

Getting around

  • Surabaya (SUB-Juanda) - 31 min drive
  • Surabaya Pasar Turi Station - 21 min drive
  • Surabaya Gubeng Station - 25 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
map
See on map
Jalan HR Muhammad No. 31, Surabaya, 60266, Indonesia

At a glance

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Playground on site

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

209 Dining - This restaurant specializes in international cuisine.

Xiang Fu Hai - This restaurant specializes in Chinese cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 275880 for adults and IDR 142780 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 375000 per vehicle (one way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

Also known as

  • Vasa Hotel
  • Vasa Hotel Surabaya Hotel
  • Vasa Hotel Surabaya Surabaya
  • Vasa Hotel Surabaya Hotel Surabaya
  • Vasa Surabaya
  • Vasa Hotel Surabaya Java

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Vasa Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Bebek Goreng H. Slamet (3-min walk), Madame Chang (10-min walk), and McDonald's Mayjen Sungkono (11-min walk).
  • Yes, an airport shuttle is available. The charge is IDR 375000 per vehicle one way.
  • Vasa Hotel Surabaya has an outdoor pool and a fitness center.
8.4.Very Good.
  • 4.0.Fair

    Don't stay here

    Too many other choices. Here was what went wrong: no transportation from airport to hotel when we really needed it. No toilet tissue left after housekeeping, even when we called to remind them after. In the middle of nowhere. YOu need car for anything. Takes forever to get served a cup of coffee. At pool side bar I got told I had to pay cash for a drink because i had "run out of deposit". That last one is first time ever.

    Ambler, 4 night trip, Nov 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was very nice and clean. The cleaning staff even folded my dirty laundry. The pool is an oasis in the middle of a dirty city. The Brazilian steak house at the hotel is amazing and reasonably priced for what you get. My only complaint is that I wish there was slightly more water pressure from the shower and even then the shower was beautiful.

    2 night trip with friends, Jul 30, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Bad 5 stars

    Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.

    1 night trip, Dec 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly Recommended

    Ammor, 1 night business trip, Feb 22, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy

    Sufan, 3 night trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Like a brunch

    Service was very good. Breakfast was excellent - huge selection - like a brunch menu

    Paul, 1 night romance trip, Nov 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Wonderful, extremely reasonable price.

    victor, 2 night business trip, Aug 27, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel staff very friendly & nice smile welcoming when we check-in & check-out. The room design is nice and have a comfort pillow & bed. Room amenities doesn't like 5star hotel. Breakfast is nice with the local dishes. Overall is good & pleasant stay. The only unpleasant comment are the BBQ dinner buffet we had is totally unworth for the unfresh seafood & ingredients, also the poor service.

    Lim, 2 night romance trip, Aug 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Always stay here

    It’s always a great pleasure to stay in this hotel. Everything is good and I am never bored to stay here.

    Henry, 1 night business trip, Aug 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great place

    Arrived at the hotel around 19:00, had to stand in line for 8minutes to check in. Chandelier and artsy furniture, but dirty carpet. Concierge was very friendly and helpful, even when colleagues left without leaving me the card to our room (we booked connecting rooms). The AC was cold and great, room and bathroom were nice and clean. One thing though, if we close the door between the bathroom and bedroom, one can still enter the bathroom from the outside. Thank you for making our stay comfortable

    Danny, 1 night business trip, Jul 31, 2019

    Verified Hotels.com guest review

See all 41 reviews