Dang Derm in The Park, Bangkok

Dang Derm in the Park in a decent hotel in the heart of "back packers row" with several other hotels to choose from. DD was a modest priced hotel that was clean and safe. Free breakfast was adequate, nothing fancy. Choose a room in the rear of the building to avoid the sounds of nite life. Lots of street activities just outside of the hotel.

Basic small hotel that was recently renovated. Staff were very helpful. The location in the old quarter was fun as you get to see the real culture of Vietnam.

front desk staff are horrible. rooms are small. nowhere to hang anything or even to open ur luggagw

The room is a lot smaller than stated, looks nothing like the photos and the only view out the window is of a wall a couple of meters away.. Apparently is 3 hotels in one but I'm not sure of the differences. Room was spotless clean at arrival but despite keeping the "Please make up room" sign for 2 full days, they never cleaned it. The location is in the middle of the party street but rooms are far enough so you don't get the noise.

I booked several rooms knowing the hotel location was on Khoason Rd (very busy party area but walkng distance to Grand Palace). I expected busy and limited/no view. When looking at Hotels.com website, one room (smaller of two) advertised as close to what hotel delivered and I have no issue. The primary reservation was for their larger room, which had two interally walled bedrooms, a large master with a great view of the Palace, and good facilities (bathroom etc.). When we arrived, hotel did no have our primary reservation (indicated I cancelled, which I did not because they previously refused), They magically found the reservation an hour later. When we entered room, it did contain 2 beds (both located in a tiny cramped room- not as advertised, and I would consider false advertising), bathroom was open to the main community room and a 4x4 square of a toilet room and shower (also not as advertised). My ability to complain was limited by their claim of no reservation, hotel being booked to capacity, and their managements refusal/inability to provide me any truthful information. Hotels.com customer service previously provided horrid service and inaccurate information when I previously inquired about cancellation (which I never did, I simply inquired). We made a direct inquiry first, which the hotel indicated it would cancel but I had to do through Hotels.com. I contacted Hotels.com and they indicated they needed to contact hotel via email (but refused to provide .