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Sunset Mountain Inn and Spa

Photo gallery for Sunset Mountain Inn and Spa

Front of property
Waterslide
Indoor pool
Indoor spa tub
Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access | Individually decorated, individually furnished, desk, iron/ironing board

Overview of Sunset Mountain Inn and Spa

Sunset Mountain Inn and Spa

2.5 star property
Mountain hotel in Canmore with spa and indoor pool

7.4/10 Good

581 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
104-1151 Sidney Street, Canmore, AB, T1W 3G1

Room options

About this area

What's nearby

  • Heart of Canmore
  • Banff National Park - 6 min drive
  • Upper Hot Springs - 32 min drive
  • Banff Gondola - 35 min drive

Getting around

  • Calgary International Airport (YYC) - 75 min drive
  • Banff Station - 21 min drive

Restaurants

  • Spice Hut - 5 min walk
  • Rocky Mountain Bagel Co - 5 min walk
  • Chez Francois Restaurant - 9 min walk
  • Elita - 10 min walk
  • Communitea Cafe - 10 min walk

About this property

Sunset Mountain Inn and Spa

At Sunset Mountain Inn and Spa, you'll be within a 10-minute drive of Banff National Park. Guests can visit the spa to indulge in deep-tissue massages, reflexology or manicures and pedicures, and The Grande Kitchen & Bar serves breakfast, lunch and dinner. An indoor pool and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The convenient parking and helpful staff get good marks from fellow travellers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 5:00 PM until 10 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9 AM - 10 PM
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • BBQs

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Babysitting (surcharge)
  • Children's games

What to do

  • Hiking/biking trails
  • Pool table
  • Table football
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Fishing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Special features

Spa

The Parlour Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Dining

The Grande Kitchen & Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay

Optional extras

  • Early check-in can be arranged for an extra charge of CAD 40.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of CAD 40.00 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CAD 20.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Sunset Mountain Spa Canmore
Sunset Mountain Inn and Spa Hotel
Sunset Mountain Inn and Spa Canmore
Sunset Mountain Inn and Spa Hotel Canmore

Frequently asked questions

Does Sunset Mountain Inn and Spa offer free cancellation for a full refund?
Yes, Sunset Mountain Inn and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunset Mountain Inn and Spa?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Sunset Mountain Inn and Spa on 12 February 2023 start from €73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunset Mountain Inn and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sunset Mountain Inn and Spa?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Sunset Mountain Inn and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sunset Mountain Inn and Spa?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Sunset Mountain Inn and Spa?
You can check in from 5:00 PM - 10 PM. There's a charge of CAD 40.00 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of CAD 40.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Sunset Mountain Inn and Spa and nearby?
Have fun with on-site activities such as mountain biking and hiking. Additional recreation nearby includes hot springs, cave exploring and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sunset Mountain Inn and Spa also has a water slide, a fitness centre and spa services, as well as an arcade and a picnic area.
Are there restaurants at or near Sunset Mountain Inn and Spa?
Yes, there's an on-site restaurant, The Grande Kitchen & Bar. Nearby restaurants include Spice Hut (5-min walk), Rocky Mountain Bagel Co (5-min walk) and Chez Francois Restaurant (9-min walk).
What's the area around Sunset Mountain Inn and Spa like?
Sunset Mountain Inn and Spa is in the heart of Canmore, a short 13-minute walk from Canmore Museum and Geoscience Centre and 17 minutes' walk from Yamnuska Mountain Adventures. Travellers say that this hotel is in a good location.

Reviews

7.4

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Very good

Blair, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Cheryl, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The room was clean and the bed was comfortable. However, it was uncomfortably hot in there. I tried turning the heat down but it didn’t make a difference. Even when i had the window all the way open it was still too hot!
Tara, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hugo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Decent stay
OPERATING HOURS NEED TO BE IMPROVED. 9AM OPENING TIME DURING SKI SEASON IS NOT VERY CONVENIENT. SKI HILLS OPEN AT 9 AND PEOPLE WANT TO BE CHECKED OUT BEFORE.
Ryan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kathy, 2-night trip
Verified Hotels.com guest review

6/10 Good

Verified Expedia guest review

10/10 Exceptional

Everything you could ever ask for sitting amongst the great powerful Rocky Mountains. Would definitely return!
Verified Expedia guest review

2/10 Poor

Holes in bedding, smells bad, looks like it’s from 1920, dirty, overall horrible
Cassandra, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Very dirty. The process to have “pre-authorization” deposit returned after 3 days is something ive never heard of before. Will not be back.
Ryan, 2-night trip
Verified Expedia guest review