Sunset Mountain Inn and Spa

Photo gallery for Sunset Mountain Inn and Spa

Primary image
Waterslide
Indoor pool
Indoor spa tub
Individually decorated, individually furnished, desk, iron/ironing board

Overview of Sunset Mountain Inn and Spa

Sunset Mountain Inn and Spa

2.5 star property
Mountain hotel in Canmore with spa and indoor pool

7.4/10 Good

478 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $264
Price available on 7/17/2022
Map
104-1151 Sidney Street, Canmore, AB, T1W 3G1
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Fitness center
  • Children's pool
  • Spa tub
  • Waterslide
  • Massage/treatment rooms
  • Babysitting
  • Air conditioning
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Microwave
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Canmore
  • Canmore Golf and Curling Club - 3 min drive
  • Cross Zee Ranch - 5 min drive
  • Silvertip Golf Course - 5 min drive
  • Canmore Caverns - 4 min drive
  • Canmore Nordic Centre Provincial Park - 10 min drive
  • Banff National Park - 6 min drive
  • Stewart Creek Golf Club - 11 min drive
  • Spray Lakes - 33 min drive
  • Banff National Park Information Centre - 24 min drive
  • Banff Lake Louise Tourism Bureau - 24 min drive

Getting around

  • Calgary International Airport (YYC) - 75 min drive
  • Banff Station - 24 min drive

About this property

Sunset Mountain Inn and Spa

At Sunset Mountain Inn and Spa, you'll be within a 10-minute drive of Banff National Park. Guests can visit the spa to indulge in deep-tissue massages, reflexology, or mani/pedis, and The Grande Kitchen & Bar serves breakfast, lunch, and dinner. An indoor pool and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The convenient parking and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 5:00 PM - 10 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9 AM - 10 PM
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills

Taking the kids

  • Children stay free
  • Children's pool
  • Waterslide
  • Babysitting (surcharge)
  • Children's games

What to do

  • Hiking/biking trails
  • Pool table
  • Foosball
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Fishing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Spa

The Parlour Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.

Dining

The Grande Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: CAD 200.0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay

Optional extras

  • Early check-in can be arranged for an extra charge of CAD 40.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of CAD 40.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CAD 20.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8 AM to 10 PM
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Sunset Mountain Inn Canmore
Sunset Mountain Inn
Sunset Mountain Canmore
Sunset Mountain Spa Canmore
Sunset Mountain Inn and Spa Hotel
Sunset Mountain Inn and Spa Canmore
Sunset Mountain Inn and Spa Hotel Canmore

Frequently asked questions

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

7.9/10

Staff & service

7.4/10

Amenities

7.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

6/10 Good

Eric, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Confusing finding right building and parking but staff were helpful. We forgot our charging blocks and room didn’t have any … which we are finding in most other hotel rooms.
Jill, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dana, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Sheets had holes, face cloths holes, dirty black marks, towel brown stain, holes in curtains, floor had dirt on it, broken mirror! NOT impressed
Karin, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Was okay curtains were in the corner off the wall had to install them , other than that was a nice place
Kyle, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

sheri, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Uncomfortable mattresses
Viktoriya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome stay
Staff were very friendly and helpful.
Terry, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Property is outdated the pool area was very busy but it’s walking distance to all amenities and the price reflects the property quality.
Tracy, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Tara, 1-night trip with friends
Verified Hotels.com guest review