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Room options

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

At a glance

Hotel size

  • 81 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 5:00 PM - 10 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9 AM - 10 PM
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited (max 1 space per unit)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Babysitting (surcharge)
  • Children's games

What to do

  • Hiking/biking trails
  • Pool table
  • Foosball
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Fishing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Great stay
Antonio, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Le wifi n’était pas terrible, mais la chambre était ok. Belle piscine et spa.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Too complicated check in and needs a refurb
Check in was very long winded with far too much information and codes for everything. We didn't find that the keypad code for the rooms was very secure as it took time to lock. The lady who checked us in told us incorrect information on where to park the car and our car was left with a note and nearly got towed. The hotel room was clean, however the lift stunk really badly and the hotel itself needed some refurbishment with areas in corridors with missing ceiling tiles and broken machines in the corridor. We did not find that it was worth the cost we paid for the rooms.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One night stay
We arrived early and were greeted by friendly staff. We were allowed to park in the"loading zone" while we roamed around town and waited for our check in time. Pool was refreshing, room was clean.
Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergei, 1-night trip
Verified Hotels.com guest review

4/10 Fair

For the price I think there are better options!
Bed were relatively comfortable, staff were very nice unfortunately they are victim to the building which is in disarray! The fan in our room sounded like a jet engine so it had to be turned off at night but you’re in the mountains so it’s not terrible but only one window to open meant we didn’t really get much of a breeze through the room! The games room is a cool add on and we did play some pool! The bin store was unfortunately kept in the stairwell so anytime we wanted to come or go we had to walk down the stairs to a horrible smell! Overall I think it’s overpriced for what it is, a little referb is in order, even a lick of paint and update to the furniture in the rooms would go a long way!
Calum, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

check out difficulty, no people working in the morning before 10:00
Rentian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Mounty, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Canmore
We loved the unit that we booked. We cooked some simple meals in the microwave to save on expenses. We did enjoy a meal out next door at the Georgetown pub. It was excellent. The unit was perfect for a couple, quite roomy and the kitchen was well equipped. We would definitely enjoy a stay here again! Highly recommend this place to book. We enjoyed the pool and hot tub everyday too.
Joanne, 6-night trip
Verified Hotels.com guest review