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Pousada Quilombo Resort

Photo gallery for Pousada Quilombo Resort

Apartamento Comfort | Minibar, in-room safe, desk, free WiFi
Outdoor pool
Outdoor pool
Outdoor pool
Apartamento Vila | Minibar, in-room safe, desk, free WiFi

Overview of Pousada Quilombo Resort

Pousada Quilombo Resort

3.5 star property
Family-friendly hotel in São Bento do Sapucaí with outdoor pool and restaurant

8.8/10 Fabulous

25 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Est. Ver. Benedito Candido Ribeiro, 1403, São Bento do Sapucaí, SP, 12490-000

Room options

About this area

Getting around

  • Santo Antonio do Pinhal Eugene Lefevre Station - 69 min drive

Restaurants

  • Taipa - 3 min drive
  • Blues Bar - 3 min drive
  • Japa Dimy - 3 min drive
  • Sabor da Serra - 3 min drive
  • Cantina do Tio Giuseppe - 5 min drive

About this property

Pousada Quilombo Resort

Bring the kids when you stay at Pousada Quilombo Resort in São Bento do Sapucaí and they can enjoy the free kids' club. Guests can indulge in massages and enjoy Brazilian cuisine at Trincheira e Trattoria, which is open for lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights.

Languages

English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (1 per room, up to 22 lb per pet)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Basketball
  • Volleyball
  • Hiking/biking trails
  • Ziplining
  • Pool table
  • Ecotours nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Spa services
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Lever door handles
  • Upper floors accessible by stairs only

Languages

  • English
  • Portuguese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Trincheira e Trattoria – This restaurant specialises in Brazilian cuisine and serves lunch and dinner.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Pets are allowed for an extra charge of BRL 50.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Pousada Quilombo Resort Sao Bento do Sapucai
Quilombo Sao Bento do Sapucai
Pousada Quilombo Resort Hotel
Pousada Quilombo Resort São Bento do Sapucaí
Pousada Quilombo Resort Hotel São Bento do Sapucaí

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Pousada Quilombo Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Pousada Quilombo Resort?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Pousada Quilombo Resort on 9 Feb 2023 start from $112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Pousada Quilombo Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pousada Quilombo Resort?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lb per pet. There's a charge of BRL 50.00 per pet, per night.
Is parking offered on site at Pousada Quilombo Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Pousada Quilombo Resort?
You can check in starting at 3:00 PM. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Pousada Quilombo Resort and nearby?
Have fun with on-site activities such as zip-lining and hiking, and practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Pousada Quilombo Resort also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Pousada Quilombo Resort?
Yes, Trincheira e Trattoria offers Brazilian cuisine. Nearby restaurants include Cantina do Tio Giuseppe (2.8 mi), Sabor com Arte (4.5 mi) and Bar Esportivo Manos Tota (6.8 mi).
Does Pousada Quilombo Resort have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Stunning
Pristine condition in this hotel. Large comfortable room, with fireplace. Absolutely gorgeous settings. Excellent breakfast. We love it
Monica, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pelo preço eu esperava um pouco mais do café da manhã e como fomos no final de semana do Dia dos Namorados eu também esperava que hotel fosse oferecer algum mimo. No mais estava tudo muito bom e o local é lindo demais.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pousada mais que perfeita!
Lugar encantador, com vista pra pedra do Baú de todos os pontos da pousada. Restaurante Trincheira excelente e café da manhã variadíssimo ... incluindo comida vegana! Chalé confort com lareira na medida para casal.
3-night trip
Verified Hotels.com guest review

6/10 Good

Decepcionou
O hotel está numa localização privilegiada com uma boa estrutura mas precisa de uma revitalização. Móveis e cortinas um tanto envelhecidos. Muitos reparos a serem feitos. Funcionários muito educados e solicitos, o que não compensa a falta de conforto no café da manhã. As mesas não ficam arrudas com louças e talheres, o que facilita saber quais estão disponíveis, fazendo com que o hóspede tenha que buscas tudo que necessita. Outra grande falha: na véspera da hospedagem perguntei ao hotel se seria possível fazer um checkin antecipado e a resposta não foi nem positiva nem negativa, foi um “vou verificar se conseguimos”, só.
Renato, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Uma ótima experiência no interior de SP
A pousada proporcionou a mim e minha familia uma excelente experiência. Atendimento, instalações, gastronomia e atividades que superaram nossas expectativas. Saímos revigorados e pretendemos voltar assim que for possível.
DANIEL, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Descanso em São Bento do Sapucaí
Local bastante agradável. Ficamos no quarto "vila" e tínhamos uma vista linda através da sacada do quarto. A pousada tem estrutura completa, com piscina e jardins bem cuidados. O quarto é confortável, tem até lareira! O café da manhã deixa um pouco a desejar, pois sentimos falta de pães ou biscoitos macios e saborosos. Estes alimentos eram produzidos na própria pousada, com aparência bem melhor do que o sabor. O maior problema foi que tínhamos reservado e pago por 6 noites a partir de 20/10 e o sistema só reconhecida a data de entrada como 21/10. Mas a situação foi resolvida e nos preparam um quarto logo que chegamos
Rosely, 6-night trip
Verified Hotels.com guest review

6/10 Good

Pro preço da diária, precisa melhorar bem.
Equipe muito mal treinada de forma geral, mas principalmente no restaurante. Café da manhã e uma decepção. Frios ressecados, não vi nada da região, bolo ok, pão ok. Não tem uma torradeira ou sanduicheira, reposição demorada. Carta de vinhos sem nenhum vinho da região, não vi nenhum queijo da região. Check in sem ninguém para ajudar com as malas, fora que o estacionamento é bem longe do quarto que eu fiquei, chegamos a noite, cansados e nenhuma ajuda nesse sentido…. Se a diária valesse 600,00 eu não teria reclamado. hotel lotado e só uma massagista…. Entao um final de semana a 2.500,00 fora a alimentação, achei que o hotel não entrega tá longe de entregar o que cobra. Fora que escolhi um quarto no app e depois me disseram que não poderia levar criança pra esse quatro, apenas na alta temporada, o que não faz nenhum sentido…..
Renata, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gleide Mercia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Custo beneficio não condiz com o valor pago
Achei muito caro pelo que é oferecido, acredito ser mais nome do que realmente tem no local. Ao chegar a moça na recepcao era bem seca e nos passou o minimo de informacao, eu havia entrada em contato pelo zap avisando que levaria o pet, mas acho que nao foi anotado, quando cheguei com minha cachorra essa funcionaria achou ruim que naontinha anotado e disse que ru nao havia avisada, falei para ela olhar o zap que estava la, achei bem grossa e com pouca vontade. Apos nos instalarmos no quarto e vendo que havia mudado a recepcionista voltamos a recepção e tiramos as duvidas. Os demais funcionarios todos sao muito simpaticos e prestativos. O local é muito bonito porem todo o servico é terceirizado e caro, o cafe da manha é bem simples, sem variedade, os bolos vão passando de dia em dia ate acabar. A limpeza do quarto aparenta ser boa, porém como estava muito frio peguei as cobertas no guarda roupa e tinham varios cabelos grudados nos cobertores. A internet não funcionava, a tv a cabo tambem nao, tivemos que chamar a manutenção no dia seguinte para arrumar e era um cabo desconectado atras do aparelho, acho que poderiam deixar o local pronto para receber as pessoas. No uqarto que fiquei a torneira do banheiro e chuveiro não fechavam muito bem tinha que ficar forçando se não ficava pingando e gastando agua. Como comentei acho que devem melhorar muito para cobrar o valor que se é cobrado, porque o custo beneficio nao vale a pena.
Camila, 2-night trip
Verified Hotels.com guest review