Receptionist very pleasant and helpful.
Check in and check out was a breeze
Can call online taxi
Room is huge
Corridor was super cold as they blasted the aircon at high and lowest temperature.
Room is cold. Aircon thermostat is working great.
I had a smoking room but the room does not reek cigarette smell.
The hotel was very quiet.
Place is located in an area that is quite secluded
Not really for those first timers
Bed is huge but will sink in the middle
Pillow super soft
Housekeeping will clean the room but never change the bedsheet, pillow case and duvet throught my 5 days stay.
Breakfast was far too simple and modest. Not much options. Well for Batam where food is readily available everywhere, it is understandable why guests dont really have breakfast.
Despite being a quiet hotel, there was a room 3 floors above us that will have children laughing and giggling, playing in the middle of the night. I know this because from the window in the room, can see the room above with lights on and kids playing.
This hotel is more for those who seek a quiet environment. Distance is not of any convenience for those who wants to have easy access to the malls. Bcs mall, by car will take about 5 mins. Nagoya Hills by car will take about 10mins. Mega mall about 15-20mins depending on traffic. Nearby there is one convenience store but unlike other outlet, it closes at 11pm. Maybe because of the secluded location.