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All properties in Muhoza, Northern Province, Rwanda
1 room, 2 adults

Fatima Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Playground on site
80 Ruhengeri, Muhoza, NORTHERN PROVINCE, 0250, Rwanda

Family-friendly hotel in Muhoza with 3 restaurants and spa
  • Free English breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • Playground on site
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The Hotel was a modern facility with large rooms, good showers and helpful staff. The…Jun 21, 2019
  • Walking distance to most of the cot attractions. Only 20min drive to kirigi park office…Jun 16, 2019

Fatima Hotel

from $69
  • Standard Double Room
  • Executive Suite
  • Deluxe Suite
  • Family Apartment
  • Standard Single Room
  • Presidential Suite

What’s around Fatima Hotel

Landmarks

  • Heart of Muhoza
  • Cathedral of Ruhengeri - 31 min walk
  • Shyira Diocese Cathedral - 34 min walk
  • Volcanoes National Park - 8.8 mi / 14.2 km
  • Musanze Caves - 11.7 mi / 18.8 km
  • St. Francis Hospital Mutolere - 25.6 mi / 41.1 km
  • Mgahinga Gorilla National Park - 25.9 mi / 41.7 km

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms

Arriving/leaving

  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Offsite

  • Area shuttle within 5 km*

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free English breakfast daily
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Karifoke has 5 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

Dining

Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner.

Onsite venue #2 - This restaurant serves breakfast only.

Onsite venue #3 - This restaurant specializes in international cuisine and serves lunch and dinner.

Fatima Hotel’s small print

Also known as

  • Fatima Hotel Ruhengeri
  • Fatima Hotel Hotel Muhoza
  • Fatima Ruhengeri
  • Fatima Hotel Hotel
  • Fatima Hotel Muhoza

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

This property accepts credit cards, debit cards, and cash.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 30 per pet, per stay

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Fatima Hotel

  • Does Fatima Hotel offer free cancellation for a full refund?
    Yes, Fatima Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Fatima Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Fatima Hotel?
    Yes, there's free self parking.
  • Is there a pool at Fatima Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • What are the check-in and check-out times at Fatima Hotel?
    You can check in from 2:00 PM - 8:00 PM. Check-out time is noon. Contactless check-in is available.
  • Are there restaurants at or near Fatima Hotel?
    Yes, there are 3 onsite restaurants, featuring local cuisine. Nearby restaurants include Superior Bar (4-min walk), LA PAILLOTTE (2 mi), and Amharo (2 mi).
  • Is airport shuttle service offered by Fatima Hotel?
    Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
  • What is there to do at Fatima Hotel and nearby?
    Fatima Hotel has 3 bars, a spa, and an outdoor pool, as well as a fitness center, a picnic area, and a garden.

Recent reviews

Good 7.6 From 12 reviews

Very Good 8.0
This is a new property. The rooms were clean, quiet, and comfortable. Taller or larger people might feel a bit claustrophobic in the small "tube-like" showers. The views of the volcanoes were beautiful, and the hotel had a nice restaurant attached and a bar/patio area next to the pool. The location is conveniently located on the main road through town. The grounds are attractive and well maintained. The staff were friendly but did not always follow through (asked for a hair dryer and didn't get one, for example), and we had some issues getting the front desk staff to honor a prepaid reservation (this may have been caused by a staff change but it still seems like important and basic customer service).
us3 night trip
Very Good 8.0
Overall very pretty. The reasons it did not get a 5 were: challenges with the water temperature for the shower and breakfast was only "ok" and not on time even though we asked night before if it could please be ready at the time they said it would be. We asked both nights but never was - which was a challenge since we had to leave the hotel early for day activities.
Ann, us2 night trip
Good 6.0
They dud not seem to have my reservation. In the morning, yhey insisted I had to pay for the room again, which delayed my check out.
us1 night trip
Very Good 8.0
Loved the location. Breakfast was excellent. Hot water in the showers was intermittent.
ca3 night family trip
Exceptional 10.0
Great Experience!!!
Nice hotel in Rwanda!! Everything was nice and the staff was really kind and friendly!!! See you soon!!!!
ie2 night trip
Very Good 8.0
Great place to stay
Enjoyed the stay at Fatima Hotel. Easy to find, rooms are beautiful, and facilities are great.
ca1 night trip
Good 6.0
Bien mais peu de charme
Service impeccable. Propre. Belle piscine et resto sympa. Grandes chambres. L’ensemble est neanmoins froid et aseptisé sans grand charme.
Vincent, fr1 night trip
Fair 4.0
チェックイン時、予約した部屋が用意されておらず、案内された部屋は浴室が狭くて汚いため、1泊はワンランク下の部屋に宿泊することとなった。他の宿泊客も多くはなく、ホテルはガラガラなのに全く理解できない。しかもフロントの従業員が謝ることもなかった。とても信じられない対応である。家具も調度品もチープで、特に1泊目に滞在した道路側の部屋は車の音で夜もうるさい。二度と利用しない。
jp2 night family trip
Very Good 8.0
Value for money
Fatima hotel is a average plave to stay, but it is value for money. Specially if you compare the resorts in the area...Fqtima has a great pool area with a nice bar in cottage style. Rooms are fine, however check before staying. Some rooms have some minor issues, but then again: this is Africa after all...
Patrick, nl1 night family trip
Very Good 8.0
Anneli, se1 night romance trip

Fatima Hotel