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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Hyatt Centric Gran Via Madrid

5-star5 stars
Gran Via 31, Madrid, Madrid, 28013, Spain

Luxury hotel with 2 bars/lounges, near Gran Via Street
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • The hotel was great. The staff was fantastic. After being in a plane for 11 hours, it is…Feb 23, 2020
  • Staff was friendly and prompt - room was ready and we were able to check in early which…Jan 21, 2020

Hyatt Centric Gran Via Madrid

from $189
  • Room, 1 King Bed (Gran Via View)
  • Room, 2 Double Beds
  • Room, 1 King Bed, Terrace
  • Executive Suite
  • Junior Suite
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Suite, Terrace

What’s around Hyatt Centric Gran Via Madrid

Landmarks

  • In Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 9 min walk
  • Royal Palace of Madrid - 12 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk
  • El Retiro Park - 19 min walk
  • Prado Museum - 19 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive
  • Madrid Recoletos Station - 17 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid Atocha Station - 28 min walk
  • Gran Via Station - 2 min walk
  • Callao Station - 2 min walk
  • Santo Domingo Station - 5 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2121
  • Conference space size (meters) - 197
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Hielo y Carbon - This restaurant specializes in international cuisine.

Via Fantastica - Onsite rooftop bar.

Ondas Bar - Onsite lobby lounge.

Hyatt Centric Gran Via Madrid’s small print

Also known as

  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Hotel
  • Hyatt Centric Gran Via
  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Madrid Madrid
  • Hyatt Centric Gran Via Madrid Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) and GBAC STAR (Hyatt) guidelines.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Centric Gran Via Madrid

  • Does Hyatt Centric Gran Via Madrid offer free cancellation for a full refund?
    Yes, Hyatt Centric Gran Via Madrid does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hyatt Centric Gran Via Madrid currently open?
    This property is closed from March 18 2020 to November 18 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hyatt Centric Gran Via Madrid?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Hyatt Centric Gran Via Madrid?
    Yes, pets are welcome. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Hyatt Centric Gran Via Madrid?
    You can check in from 3:00 PM to noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Hyatt Centric Gran Via Madrid?
    Yes, Hielo y Carbon offers international cuisine. Nearby restaurants include Pizza Al Cuadrado (3-min walk), Tapa Tapa (3-min walk), and 100 Montaditos (3-min walk).
  • Is airport shuttle service offered by Hyatt Centric Gran Via Madrid?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Hyatt Centric Gran Via Madrid?
    No, this hotel doesn't have a casino, but Casino Gran Via (3-min walk) and Casino de Madrid (7-min walk) are both nearby.

Recent reviews

Superb 9.2 From 387 reviews

Exceptional 10.0
Great
Great
us2 night trip
Very Good 8.0
Perfect Location in Madrid
I appreciate the hotel for the early check in. Also the location is perfect. Moreover, the staff were friendly. Furthermore, the facilities in the room was nice such as TV, Internet, smart TV. However, there are some negative points which are the size of the room and there is no bidet in the toilet.
AHMED, us3 night family trip
Exceptional 10.0
Awesome hotel!!!
Very trendy and young vibe with very friendly service. Great location. Executive suite had a really cool setup and great view of downtown. We were very impressed by the ambiance and service of the hotel and we have traveled all over the world.
rundeep, us2 night family trip
Exceptional 10.0
wonderful!!
Excellent location and the friendliest staff! Would stay again!
Ciela, us5 night family trip
Very Good 8.0
Nice hotel in an excellent location
Excelent location! Rooms are too small Ask for high floor and they trialed to sell an upgrade Nice room of 25 mts
Miguel, us2 night trip
Exceptional 10.0
Very very clean. Could not have been better.
Franklin, us2 night family trip
Exceptional 10.0
Amazing stay!
I had an amazing stay. The staff is very accommodating and friendly. The room is very clean and located in the heart of Madrid. Highly recommended!
Gilda, us5 night trip
Exceptional 10.0
Central location and helpful staff
The staff at the Hyatt Centric were incredibly helpful. The hotel is in a great location and the decor is modern but comfortable. Overall a great stay!
Darcy, us1 night trip
Exceptional 10.0
Great location and plenty of shopping. Central to most attractions.
richard, us3 night romance trip
Exceptional 10.0
Front staff very helpful
Susan, us3 night romance trip

Hyatt Centric Gran Via Madrid

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