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1 room, 2 adults

Hyatt Centric Gran Via Madrid, Madrid

5-star5 stars
Gran Via 31, Madrid, Madrid, 28013, Spain

Luxury hotel with 2 bars/lounges, near Gran Via Street
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
  • Great location. A very helpful staff.Enjoyed staying at this hotel Mar 25, 2019
  • It was amazing due to it being centrally located, and very stylish. The thing that made…Mar 10, 2019
212See all 212 reviews
From 316 reviews

TripAdvisor Traveller Rating

Hyatt Centric Gran Via Madrid, Madrid

from $235
  • Room, 1 King Bed (Gran Via View)
  • Room, 2 Double Beds
  • Room, 1 King Bed, Terrace
  • Executive Suite
  • Junior Suite
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Suite, Terrace

What’s around Hyatt Centric Gran Via Madrid, Madrid


  • In Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 1 min walk
  • Puerta del Sol - 5 min walk
  • Plaza de España - 9 min walk
  • Plaza Mayor - 9 min walk
  • Paseo del Prado - 12 min walk
  • Royal Palace - 13 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 18 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid Principe Pio Station - 20 min walk
  • Madrid Atocha Station - 27 min walk
  • Gran Via Station - 2 min walk
  • Callao Station - 2 min walk
  • Santo Domingo Station - 4 min walk
  • Discounted offsite parking

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3 PM-noon
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)

  • Pets stay free


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2121
  • Conference space size (meters) - 197
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Accessible bathroom
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Hielo y Carbon - This restaurant specializes in international cuisine.

Via Fantastica - Onsite rooftop bar.

Ondas Bar - Onsite lobby lounge.

Hyatt Centric Gran Via Madrid, Madrid’s small print

Also known as

  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Hotel
  • Hyatt Centric Gran Via


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 212 reviews

Hyatt Centric Gran Via Madrid, Madrid
Great hotel and concierge but bad restaurant
Nice hotel close to everything- shopping,restaurants, sightseeing and transportation. Reception was excellent especially Miriam who is knowledgeable and helpful in all areas. Would not advise anyone to eat at Carbon restaurant in the hotel as food is tasteless and service sucked. Not worth the price. We waited about 10mins before someone came and took our order after the waiter and another staff finished talking. That’s not a right attitude for Hyatt Centric. They would rather talk and let the customer wait. I also saw other customers walk out after waiting since no one went to serve them. We should have walked out but wanted to try the food but was very disappointed. Rooms were great and housekeeping did a good job.
Mey, us2 night family trip
Hyatt Centric Gran Via Madrid, Madrid
Very Good8.0
A Gem in the Center of Madrid
This Hotel is a gem in the area, nicely located in a renovated Gran Via, very close to two metro stations (Callao and Gran Via which is under renovations) has great connections to all Madrid via metro. Via car is a bit complicated to acces it mainly because how hectic Gran Via street could get, specially on holiday season. Be aware the local area is a bit noisy at night and can get very crowded, however the windows are amazing, keeping all noise outside, sleeping was not a problem at all. The hotel was very clean, with a small but complete gym and a delightful Terrace bar (open only from April to October) is almost perfect. I did not like the bathroom so much, a s ahotel of this level should have better bath accesories and water pressure. Not bad, but could be much better.
Santiago, us3 night romance trip
Hyatt Centric Gran Via Madrid, Madrid
Very Good8.0
Great location. Uncomfortable sleep
Location was great .but Bed was uncomfortable.
Nazish, us2 night family trip
Hyatt Centric Gran Via Madrid, Madrid
Very Good8.0
It rains in Spain’s only in the plains...Madrid 👍
Very good
Prakash, us3 night romance trip
Hyatt Centric Gran Via Madrid, Madrid
Great place
Right in the heart of the Gran Via and within walking distance to everything. WiFi was great and it was clean and very nice. Highly recommend. Only downside is our outlet in the bathroom didn’t work.
David, us5 night romance trip

See all reviews

Hyatt Centric Gran Via Madrid, Madrid

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