Garza Blanca Cancún - All Inclusive

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On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
7 outdoor pools, pool umbrellas, pool loungers

Overview of Garza Blanca Cancún - All Inclusive

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Garza Blanca Cancún - All Inclusive

5.0 star property
Beachfront property in Punta Sam with free water park, spa

9.2/10 Superb

117 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Carretera Punta Sam Km 5.2 Manzana 9, Lote 3 SM 2, Zona Continental de Isla, Punta Sam, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 7 outdoor pools and 3 spa tubs
  • Free water park
  • Health club
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach bar
Feel at home
  • Separate bath and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • On the beach
  • Ultramar Ferry Puerto Juárez - 14 min drive
  • Cancun Mall - 16 min drive
  • Norte Beach - 80 min drive
  • Puerto Cancun Marina Town Center - 17 min drive
  • Turtle Beach - 21 min drive
  • Tortuga Beach - 25 min drive
  • Cancun Convention Center - 31 min drive
  • La Isla Shopping Mall - 34 min drive
  • Delfines Beach - 40 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
  • Airport shuttle (surcharge)

About this property

Garza Blanca Cancún - All Inclusive

5-star luxury property by the sea
At Garza Blanca Cancún - All Inclusive, you can look forward to free water park access, a round-trip airport shuttle and a beach bar. With a white sand beach, free beach cabanas and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a facial, a deep-tissue massage or hydrotherapy at Imagine Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mediterranean cuisine and more. Yoga classes are offered at the health club; other things to do include beach yoga and beach volleyball. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
You'll also enjoy perks such as:
  • 7 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Water sports equipment, multilingual staff and concierge services
  • Tour/ticket information, a front desk safe and a lift
Room features
All 452 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menu and air conditioning.
Extra amenities include:
  • Blackout curtains, restaurant dining guides and turndown services
  • Daily housekeeping, desks and phones

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Water activities

Snorkelling

Land activities

Fitness facilities
Spa facilities
Independently operated tours
Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Property requires that all guests receive on-site PCR COVID-19 testing (USD 100 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 452 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property offers health screenings for COVID-19. Guests should contact the property upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site carport and garage

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free water park access
  • Local/corner shop

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball
  • Shopping
  • Bike rentals nearby
  • Jet-skiing nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 7 outdoor pools
  • Free water park
  • Shopping centre on site
  • Full-service spa
  • 3 hot tubs

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Accessible bath
  • Wheelchair-width doorways

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning
  • Dressing gowns

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bath and shower
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Water activities

Snorkelling

Land activities

Fitness facilities
Spa facilities
Independently operated tours
Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Imagine Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Blanca Blue – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
The Food Truck – This seafood restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Snack – On-site restaurant. Open daily.
Bocados – On-site restaurant. Open daily.
Hiroshi – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.5 per person, per night
  • COVID-19 testing fee (PCR screening): USD 100 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (roundtrip. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property requires that all guests receive on-site PCR COVID-19 testing (USD 100 per person, per stay); reservations required for on-site testing.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres
Garza Blanca Cancún
Garza Blanca Cancún All Inclusive
Villa Del Palmar Cancun Beach Resort Spa
Garza Blanca Cancún - All Inclusive Punta Sam
Villa Del Palmar All Inclusive Contemporary Splendor
Garza Blanca Cancún - All Inclusive All-inclusive property

Frequently asked questions

Does Garza Blanca Cancún - All Inclusive offer free cancellation for a full refund?
Yes, Garza Blanca Cancún - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Garza Blanca Cancún - All Inclusive?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Garza Blanca Cancún - All Inclusive?
Yes, there are 7 outdoor pools.
Are pets allowed at Garza Blanca Cancún - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Garza Blanca Cancún - All Inclusive?
Yes, there's free self, valet and extended parking.
Is an airport shuttle service offered by Garza Blanca Cancún - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 60 per vehicle roundtrip.
What are the check-in and check-out times at Garza Blanca Cancún - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Garza Blanca Cancún - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Garza Blanca Cancún - All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Garza Blanca Cancún - All Inclusive also has 7 outdoor pools, 2 bars and a health club, as well as spa services and a garden.
Are there restaurants at or near Garza Blanca Cancún - All Inclusive?
Yes, there are 4 on-site restaurants, featuring Mediterranean cuisine. Nearby restaurants include Q Bravo (5.8 mi), Soggy Peso (5.9 mi) and Picus (5.9 mi).
What's the area around Garza Blanca Cancún - All Inclusive like?
Garza Blanca Cancún - All Inclusive is located on the Punta Sam Strip, a short 6-minute walk from Punta Sam Ferry Terminal and 8 minutes' walk from Punta Sam Beach.

Overall score and ratings

9.2

Superb

9.7/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

LOVED it! Would stay again
Amazing stay! Family vacation with 2 kids age 12 & 9. We had the 2 bedroom suite and it was perfect. Accommodations were spacious, clean, and comfortable. Full kitchen and in room washer/dryer made the week stay feel like home. The pools were beautiful and well maintained. Plenty of pool lounge chairs and umbrellas and great poolside service. Cocktails were amazing especially the pool bar. Food was excellent! You have full access to the neighboring hotel's amenities. Recommend trying to reserve some dinner reservations prior to your arrival. We have been to several results in Cancun and this was by far the best in quality and variety. The staff go the extra mile to make the stay special. Only negative is the beach. If you are looking for ocean waves and long white sandy beaches, this isn't the hotel for you. The beach is small and they are constantly removing seaweed from the shoreline. We took a day excursion to Isla Mujeres and LOVED it. The ferry docks very close to the hotel. The beaches on the island are gorgeous and with a fun island life vibe.
Dianna, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, hotel it’s so luxury. Reservamos guiados por el mapa de sargazo y desgraciadamente no es correcto la playa estaba con sargazo imposible nadar en el mar :-(
Aricela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks Venessa y Joaquin Thanks Benjamin server in the rooftop and Irais supervisor Great Job Keep going Congratulations
david, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The only bad part was that there was no entertainment at night in the hotel. Overall the hotel was amazing!
Araksia, 5-night family trip
Verified Expedia guest review

8/10 Very good

The resort was beautiful clean and new. Check in was delayed which was a quiet a bit irritating after traveling all day. It seems we weren’t the only ones having this issue. Missing a cafe with dessert. Rooftop pool was beautiful. Food was good. Would return.
Diana Lorraine, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Steve, 7-night trip
Verified Expedia guest review

6/10 Good

The hotel was extremely clean and nice, the food was amazing! The staff and service were good. Entertainment was very poor, not much to do except swimming in the pools and eating at restaurants. The location was really bad, Punta Sam shore is full of seaweed. The fact that you can’t swim in the sea because of seaweed makes this hotel worthless. Definitely will not go to Punta Sam next time, only Hotel Zone!!!
Meri, 5-night family trip
Verified Expedia guest review

4/10 Fair

Staff is poorly managed. Not enough restaurants or places to eat. Nobody would help, feels like communism there, its crazy!! We asked a host for a spoon for a baby to get his food, and they didn't wanted to give it to us. And don't get me started in trying to get food for the kids!
Raul, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

They need improvement on the beach. Too much seaweed that make the beach look dirty.
Eli, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful beautiful and beautiful hotel five diamonds everything is perfect
Yoletsys, 3-night family trip
Verified Expedia guest review