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1 room, 2 adults

The Mercantile Hotel New Orleans, New Orleans

3-star3 stars
727 South Peters Street, New Orleans, LA, 70130, United States of America

3-star hotel with 24-hour fitness, near National World War II Museum
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
  • Great location. Comfortable bed. Nice gym. Clean. Yummy pastries. Doorman friendly.May 13, 2019
  • Clean, comfortable and modern. The record player in the room really made our stay special…Apr 20, 2019
573See all 573 Hotels.com reviews
From 256 reviews

TripAdvisor Traveller Rating

The Mercantile Hotel New Orleans, New Orleans

from $89
  • Suite, 1 King Bed
  • Suite, 1 Queen Bed, Bathtub
  • Suite, 2 Queen Beds, Bathtub
  • Suite, 1 Queen Bed, Accessible
  • Suite, 1 Queen Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Bathtub
  • Suite, 1 Double Bed, Bathtub
  • Executive Suite, 1 King Bed

What’s around The Mercantile Hotel New Orleans, New Orleans

Landmarks

  • In Central Business District
  • National World War II Museum - 7 min walk
  • Canal Street - 9 min walk
  • Ernest N. Morial Convention Center - 9 min walk
  • Audubon Aquarium of the Americas - 10 min walk
  • Bourbon Street - 15 min walk
  • Port of New Orleans - 15 min walk
  • Mardi Gras World - 17 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 23 min drive
  • New Orleans Union Passenger Terminal - 17 min walk
  • Onsite parking not available

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Luggage storage
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate living room
Freshen up
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping

The Mercantile Hotel New Orleans, New Orleans’s small print

Also known as

  • Mercantile Hotel New Orleans
  • Mercantile Hotel
  • Mercantile New Orleans

Optional extras

Valet parking costs USD 42 per day

Safes in guestrooms can be used for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 573 reviews

Very Good 8.0
Excellent hotel.
This hotel had a friendly staff and was very accommodating. I would definitely refer to my family and friends
Angela, us2 night trip with friends
Exceptional 10.0
Great location!!!
Love the place, it's a great location for walking anywhere from the River to the Quarter or the Garden District. Great rates to boot.
Jane, usRomance trip
Exceptional 10.0
The staff were wonderful! Gave us great ideas for things to do in the city that were a bit off the beaten path. We had a suite which turned out to be really nice so that one person could be in the bedroom and the other could be in with the sofa if needed. Loved the record player and jazz albums they had for us to play. Location was convenient to French Quarter but not in the hub bub so was a bit quieter which was really nice.
us4 night romance trip
Very Good 8.0
Beautiful Hotel, Not Great Service
The renovations and aesthetic of the hotel is superb. The staff was not professional and was not attentive. Half of the time, we’d come back around 6PM and there’d be no one to be found. Our check in was delayed because rooms were not ready. The staff has no uniform or dress code, they were very sloppy looking with no name tags or any identifiable feature. I’m talking long sleeved T-shirt’s, puffer jackets inside. No one greeted you when you came and went. They left the front doors unlocked to the hotel at all hours, despite having a “scan room key card for entry” feature. No key card was needed to get on the escalator that is right across from the front door so this wasn’t very comforting at night. The pull out couch was very dirty and instead of being cleaned, the cushions were flipped over. There were condom wrappers under the bed and the thermostat didn’t work. While this review is negative so far, I will say this hotel has some pretty awesome features and with some better customer service, would be stellar. The technology in the room is awesome, again- the decor was amazing. The amenities in the room were top notch!!! I would stay here again for the price that we paid and the convenience of the area. Next time time I just won’t expect much as far as customer service goes.
usBusiness trip
Exceptional 10.0
Amazing
Amazing stay as always
Ashli, us2 night romance trip

The Mercantile Hotel New Orleans, New Orleans

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