Hotel New Castle

Photo gallery for Hotel New Castle

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Comfort Twin Room, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Comfort Single Room, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Twin Room, Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Hotel New Castle

Hotel New Castle

3.0 star property
City centre Hirosaki hotel with restaurant

7.4/10 Good

20 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
The price is €78
Price available on 04/10/2022
24-1 Kamisayashimachi, Hirosaki, Aomori, 036-8354
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of Hirosaki

Getting around

  • Aomori (AOJ) - 42 min drive
  • Odate (ONJ-Odate - Noshiro) - 68 min drive
  • Chuohirosaki Station - 8 min walk

About this property

Hotel New Castle

3-star hotel in the city centre
Hotel New Castle provides amenities, such as dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk, a lift and luggage storage
Room features
All guest rooms at Hotel New Castle feature comforts, such as Laptop workspace and air conditioning, in addition to amenities, such as complimentary wireless Internet access and complimentary bottled water.
More amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Fridges, cots/infant beds and portable fans


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms


  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • On-site self-parking (JPY 550 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Room service

Travelling with children

  • Children stay free

Working away

  • Meeting room


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • Lift
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Films for purchase

Home comfort

  • Air conditioning
  • Portable fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of JPY 1337.00 per person (approximately)

Children & extra beds

  • Cots/infant beds are available for JPY 1188 per night


  • Self-parking costs JPY 550 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards and cash.

Also known as

Hotel New Castle Hotel
Hotel New Castle Hirosaki
Hotel New Castle Hotel Hirosaki

Frequently asked questions

Does Hotel New Castle offer free cancellation for a full refund?
Yes, Hotel New Castle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel New Castle?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Hotel New Castle on 4 October 2022 start from €78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel New Castle?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel New Castle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Castle?
Yes. Self-parking costs JPY 550 per night. Electric car charging is available.
What are the check-in and check-out times at Hotel New Castle?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
Are there restaurants at or near Hotel New Castle?
Yes, there's an on-site restaurant. Nearby restaurants include Trattoria Lipagio (4-min walk), Rajah Court (4-min walk) and JEEBA (4-min walk).
What's the area around Hotel New Castle like?
Hotel New Castle is in the heart of Hirosaki, a short 8-minute walk from Chuohirosaki Station and 14 minutes' walk from Hirosaki Castle.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Verified guest review

10/10 Exceptional

Nice hotel but a bit hot!
The hotel was nicely situated, the staff were friendly and spoke a useful amount of English. The only problem we found was that the hotel rooms were very overheated and there was no real way of cooling the room down. Even with the thermostat set at 18C the air con was blasting out heat so you either have heat or just turn off the air con. The only way to cool the room a little was the air purifier
Clare, 2-night romance trip
Verified guest review

8/10 Very good

Nice hotel with great garden and mountain view
I requested a room with view. It was perfectly fullfilled where I was provided a room with great view on the mountain which was really nice! The girls who checked me in were excellent and helpful. They even made very good recommendations for lunch at restaurants outside. Super!!!
Verified guest review

8/10 Very good

Verified guest review

8/10 Very good

シゲミツ, 1-night trip
Verified Expedia guest review

8/10 Very good

??, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

괜찮은 호텔이었습니다. まあまあいいホテルでした。
아오모리 네부타 마츠리를 보러 갔습니다. 아오모리 시내는 확실히 네부타 마츠리 기간이라 그런지 늦게 예약해서 제일 싼 호텔도 1박에 2만 5천엔이어서 그나마 싼 제가 갈 당시에 1박에 7천엔쯤이어서 여기를 골랐습니다. 확실히 오래된 호텔이긴 합니다만 시설 자체에 문제는 없었습니다. 다만 히로사키 역에서 호텔까지 가는 버스를 몰라서 걸어서 갔는데 바보같이 삥 둘러서 가서 15분이면 갈 거리를 20~25분만에 걸어서 갔습니다. 혹시 누군가가 이걸 본다면 삥 둘러가지 마시고 바로 가는 직진 코스가 있다는걸 알아두면 좋겠네요.
HYUNWOO, 2-night trip
Verified guest review

8/10 Very good

Superbe vue de la chambre sur le mont Iwaki. Accueil agréable. Petit déjeuner correct. Bouilloire et eau minérale dans la chambre.
yoji, 2-night romance trip
Verified guest review