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Arterra Hotel and Resort

Photo gallery for Arterra Hotel and Resort

Exterior
2 outdoor pools
2 outdoor pools
2 outdoor pools
Down duvets, in-room safe, desk, blackout curtains

Overview of Arterra Hotel and Resort

Arterra Hotel and Resort

3.5 star property
3.5-star hotel in Lapu-Lapu with 2 outdoor pools and restaurant

6.6/10 Good

54 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Punta Engaño, Mactan, Lapu-Lapu, Cebu, 6015

Room options

About this area

What's nearby

  • In Punta Engaño
  • SM City Cebu - 55 min drive
  • SM Seaside City Cebu - 66 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Fiesta Bay Seafood Restaurant - 5 min drive
  • Giuseppe Pizzeria and Sicilian Roast - 5 min drive
  • The Sails - 5 min drive
  • Acqua - 5 min drive
  • Hola España - 5 min drive

About this property

Arterra Hotel and Resort

Arterra Hotel and Resort offers an airport shuttle (available on request) for PHP 900 per vehicle one-way. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. A fitness centre, a children's pool and a garden are other highlights. Fellow travellers like the helpful staff and size.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 8:00 AM to 5:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Children's pool

What to do

  • Basketball

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • 2 outdoor pools

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PHP 900 per vehicle (one-way. Maximum occupancy 8)

Renovations and closures

This property is closed from 17 December 2021 to 31 December 2022 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Arterra Hotel and Resort Hotel
Arterra Hotel and Resort Lapu-Lapu
Arterra Hotel and Resort Hotel Lapu-Lapu

Frequently asked questions

Is Arterra Hotel and Resort currently open?
This property is closed from 17 December 2021 to 31 December 2022 (dates subject to change).
What are the cleanliness and hygiene measures currently in place at Arterra Hotel and Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Arterra Hotel and Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:30 PM.
Are pets allowed at Arterra Hotel and Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Arterra Hotel and Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Arterra Hotel and Resort?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM on request. The charge is PHP 900 per vehicle one-way.
What are the check-in and check-out times at Arterra Hotel and Resort?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing is available.
Is there an on-site casino at Arterra Hotel and Resort?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (9.5 mi) is nearby.
What is there to do at Arterra Hotel and Resort and nearby?
On-site recreation at Arterra Hotel and Resort includes basketball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Arterra Hotel and Resort?
Yes, there's an on-site restaurant. Nearby restaurants include The Sails (2 mi), Giuseppe Pizzeria and Sicilian Roast (2.1 mi) and Ibiza Beach Club (2.1 mi).
Does Arterra Hotel and Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Overall score and ratings

6.6

Good

7.8/10

Cleanliness

7.3/10

Staff & service

6.8/10

Amenities

6.9/10

Property conditions & facilities

2/10 Poor

No beach access
1-night family trip
Verified Expedia guest review

4/10 Fair

9-night trip
Verified Orbitz guest review

4/10 Fair

I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming. The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests? There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible. There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do. The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking. I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.
WorldTraveler, 1-night family trip
Verified Orbitz guest review

8/10 Very good

Very scenic
It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.
Eugene, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The property is excellent sea view - 360 deg...Wifi signal is poor
Georgina, 2-night family trip
Verified Expedia guest review

4/10 Fair

This property is priced well but even for that orice, it was disappointing Gym and Pool were ok. Rooms are ok. Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .
2-night business trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.
Mabel, 1-night romance trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review