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Tru by Hilton Garland Richardson

Photo gallery for Tru by Hilton Garland Richardson

Exterior
Indoor pool
Indoor pool
Indoor pool
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Tru by Hilton Garland Richardson

Tru by Hilton Garland Richardson

2.5 star property
Hotel with indoor pool, near Firewheel Golf Park

8.4/10 Very good

952 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
5055 N President George Bush Hwy, Garland, TX, 75040

Room options

About this area

What's nearby

  • Heart of Garland
  • University of Texas at Dallas - 16 min drive
  • NorthPark Center - 23 min drive
  • Galleria Dallas - 24 min drive
  • Dallas Arboretum and Botanical Garden - 36 min drive

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 35 min drive
  • Love Field Airport (DAL) - 36 min drive
  • Dallas Union Station - 24 min drive
  • Dallas Medical-Market Center Station - 27 min drive

Restaurants

  • Matt's Rancho Martinez - 2 min walk
  • Buffalo Wild Wings - 3 min walk
  • IHOP - 5 min walk
  • Sonic - 11 min walk
  • Chick-fil-A - 12 min walk

About this property

Tru by Hilton Garland Richardson

Tru by Hilton Garland Richardson is a great choice for a stay in Garland. You can get a workout in at the 24-hour fitness centre, or take a dip in the indoor pool. Fellow travellers like the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Business centre

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Tru by Hilton Garland Richardson Hotel
Tru by Hilton Garland Richardson Garland
Tru by Hilton Garland Richardson Hotel Garland

Frequently asked questions

Does Tru by Hilton Garland Richardson offer free cancellation for a full refund?
Yes, Tru by Hilton Garland Richardson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Tru by Hilton Garland Richardson?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Tru by Hilton Garland Richardson?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Tru by Hilton Garland Richardson?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Garland Richardson?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Tru by Hilton Garland Richardson?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Garland Richardson and nearby?
Tru by Hilton Garland Richardson has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Tru by Hilton Garland Richardson?
Yes. Nearby restaurants include Buffalo Wild Wings (3-min walk), IHOP (5-min walk) and Sonic (11-min walk).
What's the area around Tru by Hilton Garland Richardson like?
Tru by Hilton Garland Richardson is in the heart of Garland, a short 3-minute walk from Curtis Culwell Center. Travellers say that the hotel is in a great location.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

clean and cimfortable.
Check in was quick and easy. Room very comfirtable and clean. Easy access to Restaurants and shopping. Breakfast was nice.
Larry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 4-night business trip
Verified Hotels.com guest review

6/10 Good

douglas, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

No hot water in the morning
douglas, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

No Hot Water
No hot water for a morning shower. Tried calling the front desk multiple times, but always busy. My companion asked about it at the front desk and got a hand and silence. Terrible customer service and a bad situation. Hard to overcome that.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Very worst experience
When we got there, the first the front desk person said was “oh you didn’t see my message?” very sarcastically and almost like he was looking forward to giving me the bad news. He emailed me instead of calling me about 3 hours before we arrived. Apparently, our Two beds were given away and all we were offered was a king. While my friend and I discussed what to do, the front desk got mad and yelled at us and said “HOW ABOUT WE JUST CANCEL THE ROOM ALTOGETHER AND YOU GUYS CAN TRY YOUR LUCK SOMEWHERE ELSE?” It was 11 pm, we had been driving all day from Corpus Christi (9 hours) , so of course we didn’t want try somewhere else. I felt like we were being cornered and forced to take it. My friend and I are big guys, so sleeping on one bed was definitely going to be uncomfortable. We asked if we would get the difference back between a twin and the king and the guy said no. It was very frustrating because it felt like he was trying to shoo us away. I came back down stairs to ask for 3 pillows, because we decided we were too big to fit on one bed and one of us would sleep on the floor. The guy replied with “do you really need more pillows?” rudely while he looked me up and down. Turns out we were the last people he talked to before his shift ended. Overall, this was by far the worst experience I’ve ever had at any hotel.
Fernando, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

NO HOT WATER
NO HOT WATER?? Are you kidding me? How can management let a NO HOT WATER incident happen at this property.
Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was a good stay. The bed was not very comfortable and you could hear people in other rooms. Other than that it was a quick check in and the b fast was good.
Russell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

FIX THE HOT TUB
THE HOTEL WAS CLEAN AND INVITING. IT WOULD BE NICE IF THEY GET THE HOT TUB REPAIRED THOUGH! GOING ON THREE MONTHS AND TWO DIFFERENT STAYS THEY STILL HAVE NOT GOT IT FIXED
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Larry, 1-night family trip
Verified Hotels.com guest review