DoubleTree by Hilton New York Times Square West

Photo gallery for DoubleTree by Hilton New York Times Square West

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of DoubleTree by Hilton New York Times Square West

DoubleTree by Hilton New York Times Square West

4.0 star property
4-star hotel with 2 bars/lounges, near Times Square

6.8/10 Good

3,015 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $161
Price available on 6/19/2022
Map
350 W 40th St, New York, NY, 10018
Main amenities
  • 612 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
For families
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • American Lyric Theater - 3 min walk
  • Times Square - 5 min walk
  • St. James Theatre - 7 min walk
  • Shubert Theatre - 8 min walk
  • Hammerstein Ballroom - 8 min walk
  • Richard Rodgers Theatre - 10 min walk
  • Minskoff Theater - 10 min walk
  • Madison Square Garden - 10 min walk
  • Lunt-Fontanne Theatre - 11 min walk
  • Broadway - 11 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • LaGuardia Airport (LGA) - 28 min drive
  • Newark Liberty Intl. Airport (EWR) - 29 min drive
  • John F. Kennedy Intl. Airport (JFK) - 45 min drive
  • Penn Station - 11 min walk
  • New York W 32nd St. Station - 15 min walk
  • Grand Central - 42 St. Station - 19 min walk
  • 34 St. - Penn Station - 9 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • 42 St. - Bryant Pk. Station - 9 min walk

About this property

DoubleTree by Hilton New York Times Square West

Located 2.3 mi (3.7 km) from the airport, DoubleTree by Hilton New York Times Square West features a rooftop terrace and puts you just a 5-minute drive from Columbus Circle. Guests can visit the fitness center for a workout or grab a bite to eat at Tranzit, which serves American cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and a snack bar/deli, and rooms at this upscale hotel offer LCD TVs and room service. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Times Sq. - 42 St. Station is 7 minutes and 42 St. - Bryant Pk. Station is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 612 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • 1 per room (up to 25 lbs)
  • Food and water bowls available

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (USD 75 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service
  • Snack bar/deli

Taking the kids

  • Grocery/convenience store

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling
  • LED light bulbs

Special features

Dining

Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • WiFi is available in public areas for USD 9.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 14.95 per night (rates may vary)
  • Wired Internet access is available in public areas for USD 9.95 per day (rates may vary)
  • Breakfast costs between USD 22.00 and USD 30.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 75 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SafeStay (AHLA - USA)
  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Overall score and ratings

6.8

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.9/10

Property conditions & facilities

7.0/10

Eco-friendliness

4/10 Fair

Stephanie, 4-night trip
Verified Hotels.com guest review

6/10 Good

Simple overnight
The hotel was in a good location. The room was extremely small felt like a dorm room with a small bathroom. It was pretty doable for a one night stay.
Ayeisha, 1-night trip
Verified Hotels.com guest review

6/10 Good

Some staff friendly some just ignorant ,rooms are very small only place i know charges covid fee in restaurant as well as tax ,location is quite good.
Stephen, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Christopher, 1-night trip
Verified Hotels.com guest review

4/10 Fair

parking - not close at all
Horrific parking situation & was $50 less than 24 hrs
Sharon, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Elgie, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Quentin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lou, 3-night trip
Verified Hotels.com guest review

6/10 Good

Annoying
The only thing good about this hotel was that it was close/walking distance from Madison Square Garden. The outlet in the bathroom didn’t work. The refrigerator didn’t work (& we were there for 4 nights!). 2 of the 3 ice machines I tried didn’t work. When I checked in at check-in time, there wasn’t a room ready for me yet; I had to wait an extra half hour for my room. Elevators were always jammed up with 1 not working at times. The restaurant didn’t open until 5 PM so don’t expect to get lunch there. Overall, wouldn’t stay here again.
Jillian M, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip with friends
Verified Hotels.com guest review