We arrived around 8:00 am so our room was not ready yet. While our room was getting ready, Tarik from the staff helped us find a better hot air balloon choice at a better price and invited us to have breakfast while we waited. He always had a very welcoming attitude, great sense of humor and recommended great places to eat.
The hotel is very near the bus station downtown (walking distance 5 to 10 min) and Pidgeon Valley is walking distance from the hotel too! I definitely recommend and would go back to this hotel!