Era Cruises

Photo gallery for Era Cruises

Primary image
Suite, 1 King Bed, Sea Facing | Terrace/patio
Suite | Terrace/patio
Suite, 1 King Bed, Sea Facing | Minibar, in-room safe, desk, blackout drapes
Suite, 1 King Bed, Sea Facing | Minibar, in-room safe, desk, blackout drapes

Overview of Era Cruises

Era Cruises

4.0 star property
Ha Long cruise with restaurant and 24-hour fitness

9.8/10 Exceptional

41 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $293
Price available on 10/4/2022
Map
No 16, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 24-hour fitness center
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Airport pick-up service
  • Area shuttle
  • Cruise ship terminal shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • Cruise from Ha Long
  • Halong Bay Marina - 25 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 49 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

About this property

Era Cruises

4-star cruise ship by the sea
Free continental breakfast, an airport pick-up service, and a terrace are just a few of the amenities provided at Era Cruises. Treat yourself to spa services, such as a facial or a body treatment. Be sure to enjoy a meal at the onsite local and international cuisine restaurant. Enjoy the 24-hour gym, as well as activities like kayaking. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks at this cruise ship include:
  • An area shuttle, an area shuttle, and an elevator
  • A 24-hour front desk, tour/ticket assistance, and concierge services
  • A TV in the lobby, a porter/bellhop, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 18 rooms feature comforts such as 24-hour room service and jetted bathtubs, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 cabins

Arriving/Leaving

  • Check-in time from 11:30 AM - noon
  • Minimum check-in age - 18
  • Check-out time is 9:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking limited

Transfers

  • Airport pickup from 7:30 AM to 10:00 AM*
  • Cruise terminal shuttle*

Offsite

  • Area shuttle within 160 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–7:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Kayaking

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body treatments.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 940000 per vehicle
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

Also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

Does Era Cruises offer free cancellation for a full refund?
Yes, Era Cruises does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Era Cruises?
As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Era Cruises on Oct 4, 2022 start from $293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Era Cruises?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Era Cruises?
Sorry, pets aren't allowed.
Is parking offered on site at Era Cruises?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Era Cruises?
Yes, a shuttle from the airport to the hotel is available from 7:30 AM to 10:00 AM. The charge is VND 940000 per vehicle.
What are the check-in and check-out times at Era Cruises?
You can check in from 11:30 AM - noon. Check-out time is 9:30 AM.
What is there to do at Era Cruises and nearby?
Have fun during the warmer months with activities such as kayaking. Enjoy amenities like 2 bars, a 24-hour fitness center, and spa services.
Are there restaurants at or near Era Cruises?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include À La Carte Halong Bay (3.4 mi), ua vAng (4.3 mi), and Cube Cafe (4.4 mi).
Does Era Cruises have rooms with private spa tubs?
Yes, each room has a jetted bathtub.

Overall score and ratings

9.8

Exceptional

9.4/10

Cleanliness

9.9/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Amazing time
Staff was fabulous, cruise was incredible so glad we did the 2 night cruise. Every guests that was leaving after the one night wished they booked 2 nights. Food was very good and plentiful. 2nd day we were on the large day boot the took us around on land. Best is to wake up in bed and look out from our floor to ceiling windows at the unobstructed view
Jim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience from limousine bus pick up to quality of room on the boat. Very happy overall 😃
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing cruise and staff
Marisha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ERA Cruises provide luxury accommodation fabulous food and a good choice of activities. If anything Jimmy and staff are inclined to be over attentive constantly checking every meal and activity. Jimmy goes around to every customer personally. We had a fantastic time and I could not recommend enough definitely 10/10
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Superb service!
Pretty much everything was spectacular but what made it so special was how well the staff took care of us. My girlfriend has a number of unusual allergies and Son, Lucky and Joy made sure everything was checked for her and alternatives brought out. The room was class and the route beautiful and quieter than some of the routes these types of tours take, making it feel more exclusive.
Gavin, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

This was such a fabulous experience. The boat was beautiful, the rooms were sensational, the staff were exceptional, the food was amazing. A huge thank you to Thanh and big special mention to Louis. Thanh was a lovely guide and made us feel welcome and nothing was too hard or too much trouble. He even made my partner an extra cooked meal when my partner was extra hungry! Louis is such a sweet guy and would go above and beyond to ensure all guests were looked after. They both remembered our names and made an effort to use them. The activities were perfect, just enough to see and do but not too much that things felt rushed. What a beautiful experience! Thank you!
2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Halong Bay, the highlight of our trip to Vietnam.
We opted for the 2 night, 3 day trip to Halong Bay and glad we did. It was a fantastic experience and the itinerary is very well organised whilst still giving you time to relax and take in the fabulous sceneray. The benefit of the 2 night trip is you get further into the Bay and away from the numerous day trips, and the organised excursion to the traditional village was enjoyable and gives you an insight into the traditional way of life. The food on board was very good with pleanty of choice, and all the staff were very friendly and helpful. If you are considering a cruise and have the time, we would recommend opting for the longer 2 night trip. We were lucky with the weather and had 3 good days, but if you opt for the longer cruise it does increase your chances of having at least 1 good weather day. We would definitely recommend Era.
Giles, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and hospitable staff especially Son (Louis)..
GordanaC, 1-night romance trip
Verified Expedia guest review