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The Naura Springs Hotel

Photo gallery for The Naura Springs Hotel

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
26-inch flat-screen TV with satellite channels, TV

Overview of The Naura Springs Hotel

The Naura Springs Hotel

3.5-star property
3.5-star hotel in Arusha with outdoor pool and restaurant

2 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
East African Community Road/Nairobi Road, Arusha

Room options

About this area

Getting around

  • Arusha (ARK) - 25 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 73 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Woodlands Cafe - Arusha - 6 min walk
  • Via Via Cultural Cafe - 13 min walk
  • Africafe Coffee House - 13 min walk
  • Cape2Cairo Cafe Arusha - 13 min walk
  • The Chinese Dragon - 14 min walk
Map

About this property

The Naura Springs Hotel

The Naura Springs Hotel offers an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Kilimanjaro Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a children's pool and a terrace.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Kilimanjaro Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property accepts credit cards and cash.

State tax ID – 136815199

Also known as

The Naura Springs Hotel Hotel
The Naura Springs Hotel Arusha
The Naura Springs Hotel Hotel Arusha

Frequently asked questions

Does The Naura Springs Hotel offer free cancellation for a full refund?
Yes, The Naura Springs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Naura Springs Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Naura Springs Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Naura Springs Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Naura Springs Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Naura Springs Hotel?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at The Naura Springs Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at The Naura Springs Hotel and nearby?
The Naura Springs Hotel has an outdoor pool and a garden.
Are there restaurants at or near The Naura Springs Hotel?
Yes, Kilimanjaro Restaurant offers international cuisine. Nearby restaurants include Woodlands Cafe - Arusha (6-min walk), Via Via Cultural Cafe (13-min walk) and Africafe Coffee House (13-min walk).
Does The Naura Springs Hotel have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around The Naura Springs Hotel like?
The Naura Springs Hotel is a short 6-minute walk from Arusha International Conference Centre and 12 minutes' walk from Natural History Museum.

Reviews

4.0

7.0/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Poor

The hotel is run-down/ neglected. Seemed like there were no other guests. Éverywhere was untidy and dirty. Restaurant had a lot of flies...I couldn't eat there. Staff were not interested in assisting/low morale. I had to cancel the booking after two nights and expedia staff came to my help.
Dan, 4-night family trip
Verified Expedia guest review

6/10 Good

Pas d'eau chaude dans la salle de bains; une lumière sur trois fonctionnait dans la chambre Le personnel était très bien. La nourriture du petit déjeuner n'était pas variée. Le style à l'anglaise était parfois servie froide pour certains aliments. La piscine était très bien.
Thierry, 5-night trip
Verified Hotels.com guest review