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Arenal Xilopalo

Photo gallery for Arenal Xilopalo

Property grounds
Superior Room | Living area | 32-inch flat-screen TV with cable channels, TV
Superior Room | Desk, blackout curtains, iron/ironing board, free WiFi
Family Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV
Superior Room | Living area | 32-inch flat-screen TV with cable channels, TV

Overview of Arenal Xilopalo

Arenal Xilopalo

2.5 star property
City centre hotel in La Fortuna

9.2/10 Superb

81 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Calle 478, La Fortuna, Alajuela, 21007

Room options

About this area

What's nearby

  • Heart of La Fortuna
  • Arenal Volcano National Park - 13 min drive
  • Arenal Volcano - 22 min drive
  • Lake Arenal - 25 min drive

Getting around

  • La Fortuna (FON-Arenal) - 5 min drive
  • San José (SJO-Juan Santamaría Intl.) - 113 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Soda Mima - 5 min walk
  • La Choza de Laurel - 5 min walk
  • Chifa La Familia Feliz - 5 min walk
  • Lava Rocks Café - 6 min walk
  • Chocolate Fusion - 6 min walk

About this property

Arenal Xilopalo

Arenal Xilopalo is only 1.4 mi (2.3 km) from the airport and offers a shuttle (available on request) for USD 50 per person one-way. Freebies such as WiFi and self-parking are added perks, and guests can keep active with on-site horse riding/hire. Other features include a rooftop terrace and a garden. The helpful staff and overall value get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 8:00 AM to 3:00 PM*

Other information

  • Smoke-free property

Property amenities

What to do

  • Horse riding/hire
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 6 costs USD 35 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts cash.

Also known as

Arenal Xilopalo Hotel
Arenal Xilopalo La Fortuna
Arenal Xilopalo Hotel La Fortuna

Frequently asked questions

Does Arenal Xilopalo offer free cancellation for a full refund?
Yes, Arenal Xilopalo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arenal Xilopalo?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Arenal Xilopalo on 2 December 2022 start from €54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arenal Xilopalo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Arenal Xilopalo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arenal Xilopalo?
Yes, there's free self parking.
Is an airport shuttle service offered by Arenal Xilopalo?
Yes, an airport shuttle is available from 8:00 AM to 3:00 PM on request. The charge is USD 50 per person one-way.
What are the check-in and check-out times at Arenal Xilopalo?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon.
What is there to do at Arenal Xilopalo and nearby?
Have fun during the warmer months with activities such as horse riding. Additional recreation nearby includes ecotours. Arenal Xilopalo also has a garden.
Are there restaurants at or near Arenal Xilopalo?
Yes. Nearby restaurants include Soda Mima (5-min walk), La Choza de Laurel (5-min walk) and Chifa La Familia Feliz (5-min walk).
Does Arenal Xilopalo have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Arenal Xilopalo like?
Arenal Xilopalo is in the heart of La Fortuna, a short 12-minute walk from Puentes Colgantes del Arenal. Travellers say that this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.7/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Zackary, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff! Solid location just in town but bordering natural area. Local staff took us on a little frog walk to show us frogs on the property. The breakfast and dinner area is a nice terrace with a stunner view of Arenal and some areas for birds to come eat fruit. Very pleasant. Overall a great stay!
Donald, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It's beauty is unparalleled. The owners were friendly and accommodating. They went out of their way to help us. An unforgettable experience.
Bryan, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The manager Jose did an amazing job! They have an onsite restaurant which has an amazing view of the volcano. To top it off there are about 200 birds that come for the morning while you eat to feed on the fruits they hang. Also they offer us a " mini night hike" for free ( we tipped of course) around the property which has a bunch of frogs , toads and insects to see which we wouldn't have been able to see otherwise. The room was "huge" and our kids loved being in a separate room from us. Very close to everything!
Hayato, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in a quiet location but still near the center of town. Wonderful property where I saw birds and other kinds of wildlife. The rooms were a little older but we didn't mind. Highly recommend the breakfast with a view of the volcano.
Christopher, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The restaurant has amazing views of the volcano! Very low expectations and was pleasantly surprised as the room was very clean and included a mini fridge and there was hot water!
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It is nice place
2-night family trip
Verified Expedia guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family owned property! Right in la fortuna city but still in nature. Great restaurant and staff is amazing. Great bite watching and we saw lots of frogs around their water feature. Truly a great place at a great price!
5-night family trip
Verified Orbitz guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review