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Hotel Stelle Belle

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Exterior
Executive Double Room, Non Smoking | In-room safe, desk, laptop workspace, rollaway beds
Executive Double Room, Non Smoking | In-room safe, desk, laptop workspace, rollaway beds
In-room safe, desk, laptop workspace, rollaway beds
Standard Double Room, Non Smoking | In-room safe, desk, laptop workspace, rollaway beds

Overview of Hotel Stelle Belle

Hotel Stelle Belle

2.5 star property
Hakuba ski hotel with free ski shuttle and ski storage

6.0/10 Good

1 verified Hotels.com guest review

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Ski facilities
Map
22201-5 Hakubanomori, Kamishiro, Hakuba, Nagano, 399-9211

Room options

About this area

Getting around

  • Hakuba Station - 10 min drive
  • Chikuni Station - 21 min drive
  • Nakatsuchi Station - 27 min drive
  • Free local area shuttle
  • Free ski shuttle

Restaurants

  • Base Hakuba - 3 min walk
  • Canada-Tei - 7 min walk
  • Pizzakaya Izakaya - 11 min walk
  • West Coast Cafe - 3 min drive
  • Denenshi - 4 min drive

About this property

Hotel Stelle Belle

Featuring a free ski shuttle, Hotel Stelle Belle is a great choice for your ski holiday in Hakuba. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a terrace and a garden. Ski storage is also available.

Languages

English, Japanese, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 9 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers airport shuttle pickup service from Hakuba Goryu bus stop or Kamishiro JR station only.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Off-site

  • Free area shuttle within 2 km
  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–8:30 AM
  • Restaurant

Travelling with children

  • Free local shuttle

What to do

  • Hot springs

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Lift

Languages

  • English
  • Japanese
  • Portuguese

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski area nearby

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Services include massages. There are indoor hot springs open between 12:30 AM and midnight. The temperature in the hot springs is set to 104°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • English breakfast is offered for an extra charge of approximately JPY 1500 for adults and JPY 1000 for children

Children & extra beds

  • Rollaway beds are available for JPY 5000.0 per day

Parking

  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Hot springs access available from 12:30 AM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Stelle Belle Hotel
Hotel Stelle Belle Hakuba
Hotel Stelle Belle Hotel Hakuba

Frequently asked questions

Does Hotel Stelle Belle offer free cancellation for a full refund?
Yes, Hotel Stelle Belle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Stelle Belle?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Stelle Belle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Stelle Belle?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hotel Stelle Belle?
You can check in starting at 3 PM. Check-out time is 10 AM.
What is there to do at Hotel Stelle Belle and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Hotel Stelle Belle also has a garden.
Are there restaurants at or near Hotel Stelle Belle?
Yes, there's an on-site restaurant. Nearby restaurants include Base Hakuba (3-min walk), Canada-Tei (7-min walk) and Pizzakaya Izakaya (11-min walk).
What's the area around Hotel Stelle Belle like?
Hotel Stelle Belle is a short 1-minute walk from Hakuba Valley Ski Area and 17 minutes' walk from Chokoku-ji Temple.

Reviews

6.0

Good

10.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Good

Very clean and conveniently located property. But highly overpriced for what you get. Very basic rooms and basic amenities. Breakfast is very local/Japanese with limtited Western options. Hotel offers great discounts for skipass and rental which is great. And the Onsen option is also very nice.
5-night family trip
Verified Expedia guest review