Hotel Portal das Águas

3.0 star property
Family-friendly hotel in Aguas de Sao Pedro with spa and outdoor pool

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Hotel Portal das Águas

Photo gallery for Hotel Portal das Águas

Indoor pool, outdoor pool, open 9 AM to 9 PM, pool umbrellas
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Shower, free toiletries, hair dryer, towels

Overview of Hotel Portal das Águas


Very good

Property highlights

  • Free breakfast
  • Pool
  • Free parking
  • Spa
  • Restaurant
  • Bar
Maximiano Santin, 120, Centro, Aguas de Sao Pedro, SP, 13525-000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television

Room options

Standard Room (II)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Luxury Room (II)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About this area


  • Rei do Parmeggiana - 2 min walk
  • Bongiovanni Aguas de Sao Pedro - 4 min walk
  • Pastelaria Mr. Sam - 3 min walk
  • Beviamo - 4 min walk
  • Fassina - 2 min walk

About this property

Hotel Portal das Águas

Enjoy your visit to Aguas de Sao Pedro with a stay at Hotel Portal das Águas. Guests can indulge in massages at the spa, and Restaurante DOM QUIXOTE serves breakfast, lunch and dinner. Other highlights include an indoor pool, an outdoor pool and a poolside bar.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 3 floors


  • Check-in time from 4 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1055 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift

Room amenities

Be entertained

  • 22-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


The on-site spa has massage/treatment rooms. Services include massages.


Restaurante DOM QUIXOTE – This buffet restaurant serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.


This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Portal das Águas Águas de São Pedro
Portal das Águas Águas de São Pedro
Hotel Portal das Águas Hotel
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Portal das Águas Hotel Aguas de Sao Pedro

Frequently asked questions

Does Hotel Portal das Águas offer free cancellation for a full refund?
Yes, Hotel Portal das Águas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Portal das Águas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Portal das Águas?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel Portal das Águas?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Portal das Águas?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Portal das Águas?
You can check in from 4 PM - midnight. Check-out time is noon.
What is there to do at Hotel Portal das Águas and nearby?
Hotel Portal das Águas has a spa, an outdoor pool and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Portal das Águas?
Yes, there's an on-site restaurant, Restaurante DOM QUIXOTE.
What's the area around Hotel Portal das Águas like?
Hotel Portal das Águas is a short 6-minute walk from Nossa Senhora Aparecida Chapel and 9 minutes' walk from Doctor Octavio Moura Andrade City Park.



Very good




Staff & service




Property conditions & facilities




2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very good

Maihara, 1-night trip
Verified guest review

10/10 Exceptional

Ótimo hotel
Incrível. Todos os funcionários muito atenciosos, hotel bem conservado, organizado, limpo e bem localizado. Café da manhã maravilhoso. Recomendo!
Fabiane, 3-night family trip
Verified guest review

10/10 Exceptional

Nilton, 1-night trip
Verified guest review

10/10 Exceptional

FABIO, 4-night trip
Verified guest review

6/10 Good

ALEX, 4-night family trip
Verified guest review

10/10 Exceptional

LARISSA, 5-night family trip
Verified guest review

8/10 Very good

Erica, 2-night trip
Verified guest review

10/10 Exceptional

Muito boa. Pedi lencois extras e fui atendida. Apenas o freegobar estava desabastecido. Se tivesse suco ou refrigerante teriamis cobsumido.
1-night family trip
Verified guest review

10/10 Exceptional

Thiago, 2-night trip
Verified guest review