Candlewood Suites - Lancaster West, an IHG Hotel

Photo gallery for Candlewood Suites - Lancaster West, an IHG Hotel

Primary image
Indoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Candlewood Suites - Lancaster West, an IHG Hotel

Candlewood Suites - Lancaster West, an IHG Hotel

2.5 star property
Hotel with indoor pool, near Dutch Apple Dinner Theatre

7.8/10 Good

298 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
The price is $123
Price available on 8/3/2022
Map
100 South Tree Drive, Lancaster, PA, 17603
Main amenities
  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Convenience store
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
For families
  • Kitchen
  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Dutch Apple Dinner Theatre - 13 min walk
  • Park City Center - 10 min drive
  • Longs Park - 10 min drive
  • Central Market - 15 min drive
  • Lancaster County Convention Center - 15 min drive
  • Franklin & Marshall College - 12 min drive
  • Millersville University - 13 min drive
  • Lancaster Science Factory - 10 min drive
  • Harrisburg Area Community College - 13 min drive
  • Fulton Theatre - 16 min drive
  • Turkey Hill Experience - 9 min drive

Getting around

  • Lancaster, PA (LNS) - 19 min drive
  • Harrisburg Intl. Airport (MDT) - 35 min drive
  • Harrisburg, PA (HAR-Capital City) - 45 min drive
  • Lancaster Station - 12 min drive
  • Mount Joy Station - 21 min drive
  • Elizabethtown Station - 25 min drive

About this property

Candlewood Suites - Lancaster West, an IHG Hotel

Candlewood Suites - Lancaster West, an IHG Hotel puts you within a 15-minute drive of Dutch Apple Dinner Theatre and Franklin & Marshall College. You can get a workout in at the 24-hour fitness center or take a dip in the indoor pool. Also, Millersville University and Tanger Outlets Lancaster are within a short drive. The comfortable beds and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Taking the kids

  • Grocery/convenience store

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per week
  • Pets are allowed for an extra charge of USD 75.00 per pet, per week

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

Also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites - Lancaster West, an IHG Hotel Hotel
Candlewood Suites - Lancaster West, an IHG Hotel Lancaster
Candlewood Suites - Lancaster West, an IHG Hotel Hotel Lancaster

Frequently asked questions

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.3/10

Property conditions & facilities

7.1/10

Eco-friendliness

10/10 Exceptional

Candlewood Suites-Lancaster
The room was super clean and looked brand new. The king bed was oversized and extremely comfortable. Staff was professional and friendly.
Earl, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Clean very comfortable bed slept like a rock. The on thing the body wash bottle was empty good thing i brought my own soap. Also it would of been nice for them to have their own bar or restaurant.
Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

room review
When we first arrived to our room, it was 98 degrees. We called the front desk and was told by the clerk she would be right up to our room to see what she could do. She arrived within minutes and actually was able to reboot the air. Thank you for your quick response.
Thomas, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Our stay was quick, traveled for a sports tournament. Check in and out was easy. Staff was friendly. We had about a 8 hour car ride and my 2 toddlers were excited to move around so a complaint was made after about 7 minutes being in the room. The pool was very warm, the coffee was not too good and the cream was awful for a daily coffee drinker. But over all a very welcoming and good vibe hotel!
Gina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Location
I was in town for my son's AAU basketball tourney and this was the perfect location for me, not to mention the full kitchenette was useful . The staff was very courteous and accommodating. If ever I am in the Lancaster area I will definitely stay here again.
Selena, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy, clean room at great price
Clean, spacious, accessible room with full-sized frig, dishwasher, sink, and stovetop. Comfy beds and pillows - slept soundly. Free coffee and tea. Welcoming and helpful staff. Stayed here for daughter’s college graduation. Highly recommend and would definitely stay here again
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Basketball weekend
The Stay was good and the room was comfortable
Chris, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Ashley, 1-night trip
Verified Hotels.com guest review