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Royal Lotus Halong Resort & Villas

Photo gallery for Royal Lotus Halong Resort & Villas

Exterior
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
1 bedroom, in-room safe, desk, blackout curtains

Overview of Royal Lotus Halong Resort & Villas

Royal Lotus Halong Resort & Villas

4-star property
Ha Long beach hotel with spa, outdoor pool

7.2/10 Good

19 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Peninsula 2, Hung Thang Urban Area, Hung Thang Ward, Ha Long

Room options

About this area

What's nearby

  • In Bai Chay

Getting around

  • Haiphong (HPH-Cat Bi) - 45 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cube Cafe - 5 min walk
  • Ua vAng - 7 min walk
  • 14 Pizza Halong - 12 min walk
  • À La Carte Halong Bay - 3 min drive
  • Vinace Italian Restaurant - 3 min drive

About this property

Royal Lotus Halong Resort & Villas

Royal Lotus Halong Resort & Villas is a great choice for your beach stay in Ha Long. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A poolside bar, a fitness centre and a steam room are other highlights at this upmarket hotel. Fellow travellers like the pool and helpful staff.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available through room service
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 535 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Shared microwave
  • Shared fridge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Cabinet locks

What to do

  • Private beach access

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Steam room

Accessibility

  • Lift

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Spa. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 2200000 per vehicle (one-way. Maximum occupancy 4)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Royal Lotus Halong & Ha Long
Royal Lotus Halong Resort & Villas Hotel
Royal Lotus Halong Resort & Villas Ha Long
Royal Lotus Halong Resort & Villas Hotel Ha Long

Frequently asked questions

Does Royal Lotus Halong Resort & Villas offer free cancellation for a full refund?
Yes, Royal Lotus Halong Resort & Villas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Lotus Halong Resort & Villas?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Royal Lotus Halong Resort & Villas?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Royal Lotus Halong Resort & Villas?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Lotus Halong Resort & Villas?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Royal Lotus Halong Resort & Villas?
Yes, an airport shuttle is available. The charge is VND 2200000 per vehicle one-way.
What are the check-in and check-out times at Royal Lotus Halong Resort & Villas?
You can check in starting at 2:00 PM. Check-out time is 11 AM.
What is there to do at Royal Lotus Halong Resort & Villas and nearby?
Royal Lotus Halong Resort & Villas has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Royal Lotus Halong Resort & Villas?
Yes, there's an on-site restaurant that offers Vietnamese cuisine. Nearby restaurants include Cube Cafe (5-min walk), ua vAng (7-min walk) and 14 Pizza Halong (12-min walk).
What's the area around Royal Lotus Halong Resort & Villas like?
Royal Lotus Halong Resort & Villas is a short 1-minute walk from Ha Long Night Market and 11 minutes' walk from Cái Dăm Market. Travellers recommend the hotel for its quiet location.

Reviews

7.2

Good

7.3/10

Cleanliness

8.0/10

Staff & service

6.7/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Minh, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Lotus stay
The surrounding area was very desolate and had an eerie feel to it. Not many places to go to. Had a ghost town feel to it
Marco, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We loved the staff and the room. Nice and spacious, but we ran out of hot water each day which was disappointing. The breakfast buffet was excellent and the staff were amazing!
5-night family trip
Verified Expedia guest review

2/10 Poor

Terrible service. Unreasonable charges. Mean staff
1-night family trip
Verified Expedia guest review

10/10 Exceptional

staff service front desk= GOOD , restaurant= GOOD , Room service=GOOD TOTALS 3 GOODS = EXCELLENT
4-night family trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was extremely helpful and friendly. Rooms were well cleaned. Large breakfast buffet was included. We loved the heated indoor swimming pool!
2-night trip
Verified Expedia guest review

6/10 Good

Not as nice as in the pictures
+ves Nice view from room Large spacious room Complimentary fruit delivered to the room -ves Would recommend you to do a overnight boat cruise rather than stay here; the prices they quoted for the day boat cruise were more than overnight cruises Uncomfortable bed Very little non-meat options at breakfast, even the roast potatoes had bacon mixed with them; difficult for anyone vegetarian
zr, 1-night trip
Verified Expedia guest review

4/10 Fair

Cuc, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with great views.
Staff are fantastic and helpful. Managed a free upgrade from garden view to river view. Definitely recommend river view. Not many restaurants around the area or much entertainment. We walked a fair distance looking for dinner and nothing was open however later found out the hotel offers a buffet dinner. Would definitely stay again. Was about a 5-10 min taxi ride to the marina to get to the dock for our cruise around Halong bay.
Michelle, 1-night trip
Verified Expedia guest review