Skip to main content.
All properties in Cuenca, Ecuador
1 room, 2 adults

Four Points By Sheraton Cuenca, Cuenca

3.5-star3.5 stars
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169, Ecuador

Cuenca hotel with outdoor pool, connected to the convention center
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
  • Looks like a nice hotel, but is poorly built, it is very noisy. You can hear people…Sep 18, 2018
  • Nice clean hotel, but front desk manager refused to give me a check out bill!!( never…Jul 19, 2018
38See all 38 reviews
From 258 reviews

TripAdvisor Traveller Rating

Four Points By Sheraton Cuenca, Cuenca

from $95
  • Classic Room, 1 King Bed, No View
  • Classic Room, 2 Queen Beds, No View
  • Junior Suite, 1 Bedroom

What’s around Four Points By Sheraton Cuenca, Cuenca


  • Museum of Metals - 1.1 mi / 1.8 km
  • Cuenca Botanical Garden - 1.6 mi / 2.5 km
  • Cuenca Municipal Planetarium - 1.8 mi / 3 km
  • Inter-American Center of Popular Arts - 2 mi / 3.2 km
  • Chahuarchimbana House Museum - 2.1 mi / 3.4 km
  • University of Cuenca's Orchid Garden - 2.1 mi / 3.4 km
  • Museum of Extreme Art - 2.4 mi / 3.8 km
  • Puente Roto - 2.4 mi / 3.9 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 15 min drive
  • Free self parking
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle (available 24 hours) *


  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club
  • Spa tub
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Year Built 2017
  • Elevator/lift
  • ATM/banking
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size king
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Onsite venue - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Four Points By Sheraton Cuenca, Cuenca’s small print

Also known as

  • Four Points Sheraton Cuenca Hotel
  • Four Points Sheraton Cuenca


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 20.00 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 38 reviews

Four Points By Sheraton Cuenca, Cuenca
Excellent experience overall
Cynthia, usOther trip
Four Points By Sheraton Cuenca, Cuenca
Great Service I won’t change it for anything other service
Jefferson, us1 night trip
Four Points By Sheraton Cuenca, Cuenca
Very Good8.0
Fabulous Cuanca!
Beautiful hotel, in fabulous location, however The service needs improvement
Aya, usOther trip
Four Points By Sheraton Cuenca, Cuenca
Great hotel
The hotel was fantastic, however, the location is between a major highway into Cuenca and a commercial mall/loading-unloading dock. Unfortunately, Ecuador is a very noisy place...locals just get used to it and there is not the noise considerations many of us are accustomed to back in North America.
A Traveler, ca2 night romance trip

See all reviews

Four Points By Sheraton Cuenca, Cuenca

Is the description of this hotel not correct? Tell us