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Hotel Grad

4.0 star property
Novi Grad Sarajevo ski hotel with ski shuttle and ski storage

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Hotel Grad

Photo gallery for Hotel Grad

Minibar, in-room safe, desk, laptop workspace
Exterior
Free daily local cuisine breakfast
Reception
Standard Triple Room, 1 Bedroom, Accessible | Bathroom | Shower, designer toiletries, hair dryer, slippers

Overview of Hotel Grad

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free breakfast
  • Airport transfer
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant
Map
Safeta Hadzica 19, Sarajevo, Bosna i Hercegovina, 71000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • 24-hour room service
  • Airport shuttle
  • Area shuttle
  • Ski shuttle
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Standard Quadruple Room, 1 Bedroom, Accessible

  • 409 sq ft
  • Sleeps 4
  • 3 Twin Beds

Superior Double or Twin Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Triple Room, 1 Bedroom, Accessible

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double or Twin Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Novi Grad Sarajevo

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 5 min drive
  • Podlugovi Station - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • KFC drive - 4 min drive
  • Metropolic - 3 min drive
  • kahlua caffe - 14 min walk
  • Caffe Bar Parlament - 2 min drive
  • Twill - Caffe, Snack & Bar - 16 min walk

About this property

Hotel Grad

Hotel Grad features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is a nice spot to enjoy après-ski drinks. Skiers will appreciate access to ski storage.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 150.00 km*
  • Ski shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Ski shuttle (surcharge)
  • May offer priority ski access
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Ski

  • Ski shuttle (surcharge)
  • May offer priority ski access
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls
  • Electrical adapters/chargers

Food and drink

  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 10 per vehicle (one-way, maximum occupancy 6)
  • Area shuttle and ski shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per day
  • Airport shuttle service for children up to age 12 costs EUR 0 (return)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Hotel Grad Sarajevo
Grad Sarajevo
Hotel Grad Hotel
Hotel Grad Sarajevo
Hotel Grad Hotel Sarajevo

Frequently asked questions

Does Hotel Grad offer free cancellation for a full refund?
Yes, Hotel Grad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Grad?
As of Sep 28, 2023, prices found for a 1-night stay for 2 adults at Hotel Grad on Oct 1, 2023 start from $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Grad?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Grad?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grad?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Grad?
Yes, an airport shuttle is available. The charge is EUR 10 per vehicle one-way.
What are the check-in and check-out times at Hotel Grad?
You can check in from 2:00 PM - 11:30 PM. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.
What is there to do at Hotel Grad and nearby?
Have fun with nearby winter activities like cross-country skiing and snowboarding. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Hotel Grad?
Yes, there's an onsite restaurant.
What's the area around Hotel Grad like?
Hotel Grad is in Novi Grad Sarajevo, a short 5-minute drive from Sarajevo (SJJ-Sarajevo Intl.) and 15 minutes' walk from Bosmal City Center.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice and clean, very friendly staff.
Shaun, 3-night romance trip
Verified Expedia guest review

6/10 Good

KunChang, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Our 4-night stay at Hotel Grad was an excellent experience. Very good breakfast. The room was always clean. All the staff are very helpful and very friendly. We couldn't ask for more.
Flordeliza, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Ahmed, 4-night trip
Verified Hotels.com guest review

2/10 Poor

The worst hotel that I've booked this far in Sarajevo! The room is facing the road! The bed is uncomfortable, the pillows are horrible, most of the tv channels don't work , there is a crack in the bathroom mirror AND THERE IS NO SOAP IN THE SHOWER DISPENSER!!!
Britney, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Lejla, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Ismail, 1-night trip
Verified Orbitz guest review

6/10 Good

First, pros. The room was large (one queen bed and 2 singles, in a 2 rooms suite). It was very clean, modern, the bathroom was very nice. Location was good, midway between the city center and the airport. Cons, once we got into the room, we discovered that the AC was working only in one room. When trying to open a window to let some air in, it fell on our head. Thank God no one was seriously hurt. Very dangerous situation. Spoke to the receptionist, she came immediately and said that the AC was not working because the window is not properly closed. She tried to see what is wrong with the windows and had another one fall on top of her head. Eventually she could not properly close windows (because they were broken) and could not make the AC work because the windows were not completely shut. No resolution as they were supposedly fully booked. Parking is very limited. No cafe/restaurant on site (or it was not open that day). We didn’t try breakfast because we had an early flight. Over all definitely not worth the price of over 250km, there are much better options near by. We stayed at Ibis Styles previous and had a much better experience for half price.
Adel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rooms very clean, the staff is amazing… Excellent overall.. Def coming back
Paris, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean
Selmir, 1-night business trip
Verified Expedia guest review