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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Hotel Morgana, Playa del Carmen

4-star4 stars
Great for familiesThis property has good facilities for families.
10th Ave & 38th St, Playa del Carmen, QROO, 77710, Mexico

4-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 123 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Hotel Morgana-The room itself was quite small but all areas were very lovely and chic.…Jun 27, 2019
  • Nice hotel. Excellent service. The staff is very kind and the room is beautifulJun 9, 2019

Hotel Morgana, Playa del Carmen

from $47
  • Suite
  • Room (Courtyard)
  • Superior Room, 1 King Bed
  • Deluxe Room
  • Superior Room, 1 Queen Bed

What’s around Hotel Morgana, Playa del Carmen


  • In Gonzalo Guerrero
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 8 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Punta Esmeralda Beach - 28 min walk
  • Plaza Las Americas - 28 min walk
  • Mario Villanueva Stadium Madrid - 5 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • No parking


  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Skydiving nearby
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • Disabled parking
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hotel Morgana, Playa del Carmen’s small print

Also known as

  • Hotel Morgana Playa del Carmen
  • Morgana Playa del Carmen
  • Hotel Morgana Hotel
  • Hotel Morgana Playa del Carmen
  • Hotel Morgana Hotel Playa del Carmen


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Airport shuttle service is offered for an extra charge of USD 170 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 22 reviews

Exceptional 10.0
Unique hotel with amazing details, top service
Stayed there eight nights August 7-15, 2018. There are lots of (quite expensive) details that make this hotel unique and upscale. Below a list of likes. Things we did not like that much are, let's say, structural and there is not much the owner can do about. Overall highly recommended. + Fantastic service. Highly friendly, competent, professional staff. All of them. + All rooms are unique with great details, such as unique lamps, custom carpeting, unique shampoo bottles, etc. + Our room had a hair dryer, flat iron, and ironing board + Breakfast is Mexican cooked-to-order and, IMO, truly outstanding. Service is outstanding. Omelette is not on the menu but they prepare it for you - just ask. The view from the breakfast/lunch room is very nice + The hotel has an agreement with Martina beach (less than five minute walk), so you don't have to order drinks if you don't want to (but we always did) / View on 10th ave is not very pleasant, and there is quite a bit of traffic. /Pool on 5th floor is very small and the resting area is kind of inside the building - personally, I prefer a rooftop pool. /Our room (Maxilmillano) has a connecting door to the next room. Maybe this makes sense for families, but the disadvantage is that we could hear quite a bit from our neighbors. /Cocktails are expensive, given that you find very good 2for1 cocktails at 100 pesos on 5th Ave. I still give it a 10 because it is a unique place with character.
usRomance trip
Very Good 8.0
Great cute hotel
Cute hotel where the highlight is service. Everyone was very kind and willing to help. The hotel is very well located: close enough to the action, yet in a less-busy street. Breakfast was delicious! The pool is a heaven of peace to relax and chill. It's small but perfect to just do nothing. I would recommend you ask for a room that faces the back of the building (vs the front street) for less noise.
ca3 night romance trip

Hotel Morgana, Playa del Carmen

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