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Hotel Gendorf

3.0 star property
Family-friendly Vrchlabi hotel with full-service spa, connected to the convention center

Choose dates to view prices

Hotel Gendorf

Photo gallery for Hotel Gendorf

Property grounds
Exterior
Quadruple Room | Children's theme room
Lunch and dinner served, local and international cuisine
Reception

Overview of Hotel Gendorf

8.0

Very Good

Property highlights

  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
  • Airport transfer
  • Restaurant
The price is $66
Price available on 10/16/2023
Map
Krkonošská 153, Vrchlabi, 54301
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Nightclub
  • Free area shuttle
  • Ski storage
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Double Room

Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room

  • 236 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Children's theme room

Quadruple Room

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

About this area

Getting around

  • Dolni Branna Horni Branna Station - 6 min drive
  • Kuncice nad Labem Station - 9 min drive
  • Vrchlabi Station - 17 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • U Učíků - 4 min drive
  • Občerstvení IT Centrum - 3 min walk
  • Na Špeku - Czech Restaurant - 13 min walk
  • Car Club - 3 min drive
  • Viet - Thai Restaurant - 15 min walk
Map

About this property

Hotel Gendorf

A great choice for a stay in Vrchlabi, Hotel Gendorf features a nightclub and offers an airport shuttle (available 24 hours) for EUR 150.00 per vehicle. Guests can visit the spa to indulge in massages, body wraps, or facials, and local and international cuisine is served at Mincovna, which is open for lunch and dinner. Other highlights include a bar/lounge, a fitness center, and a sauna.

Languages

Czech, English, German

Sustainability

Sustainability practices

Garden
Bicycle rentals
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Children's club*

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Covered onsite self parking (EUR 6 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Helicopter/airplane tours
  • Ice skating
  • Sledding
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Mincovna - This restaurant specializes in local and international cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.60 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 150.00 per vehicle (return)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 1.0 per day
  • Children's club access is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 7 per pet, per night

Parking

  • Covered self parking costs EUR 6 per night
  • RV/bus/truck parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Gendorf Vrchlabi
Gendorf Vrchlabi
Hotel Gendorf Hotel
Hotel Gendorf Vrchlabi
Hotel Gendorf Hotel Vrchlabi

Frequently asked questions

Does Hotel Gendorf offer free cancellation for a full refund?
Yes, Hotel Gendorf does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Gendorf?
As of Oct 2, 2023, prices found for a 1-night stay for 2 adults at Hotel Gendorf on Oct 16, 2023 start from $66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Gendorf?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Gendorf?
Yes, pets are welcome. There's a charge of EUR 7 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Gendorf?
Yes. Self parking costs EUR 6 per night. Parking spots may be limited. RV/bus/truck parking is available.
Is airport shuttle service offered by Hotel Gendorf?
Yes, an airport shuttle is available. The charge is EUR 150.00 per vehicle return.
What are the check-in and check-out times at Hotel Gendorf?
You can check in from 2 PM - 7:00 PM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Gendorf and nearby?
Have fun with onsite winter activities like sledding and ice skating. Additional recreation onsite includes aerobics, helicopter/airplane tours, and yoga. Indulge in a treatment at the spa and enjoy other amenities such as a nightclub and a sauna. Hotel Gendorf also has a fitness center and an arcade, as well as a garden.
Are there restaurants at or near Hotel Gendorf?
Yes, Mincovna offers local and international cuisine.
What's the area around Hotel Gendorf like?
Hotel Gendorf is located by the river, a short 2-minute walk from Elbe and 6 minutes' walk from Krkonoše National Park.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Small hotel with not comfortable beds… i order rooms for 4 and got only three beds. Everything has been solved. Cleanings service unfortunately not available over weekend. Perfect wellness in next doors
Tomas, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

We stayed in room 101. The door frame was knackered so couldn't lock. No
Natalia, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Goede centrale ligging
Antonius, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Martin, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super
Andreas, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Business trip, room on the 3rd floor
Nice hotel in the center. It is possible to park the car in the underground garage. Elevator in the building and restaurant at the hotel. Room and bathroom clean.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Josef, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Vitaliya, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Zimmer zur Elbe sind durch das Rauschen des Wassers nur bei geschlossenem Fenster optimal. Die Küche war gut und kann empfohlen werden. Personal war hilfsbereit und freundlich.
Hans Joachim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Renata, 1-night trip with friends
Verified Hotels.com guest review