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All properties in Frankfurt, Hessen, Germany
1 room, 2 adults

Hotel Cristall, Frankfurt

3-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Ottostr. 3, Frankfurt, 60329, Germany

City-center hotel within easy reach of Frankfurt Trade Fair
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Close to the station, breakfast was adequate, staff speaks English. From the hotel you…Feb 12, 2020
  • Convenient and well designed property. Nice size rooms and bathroom. Basic amenities.Dec 16, 2019

Hotel Cristall, Frankfurt

from $49
  • Single Room
  • Standard Double Room

What’s around Hotel Cristall, Frankfurt

Landmarks

  • Heart of Frankfurt
  • Frankfurt Trade Fair - 6 min walk
  • Alte Oper - 17 min walk
  • Romerberg - 20 min walk
  • Skyline Plaza - 9 min walk
  • Festhalle Frankfurt - 10 min walk
  • Maintower - 13 min walk
  • Congress Center Messe Frankfurt - 14 min walk

Getting around

  • Frankfurt Intl. Airport (FRA) - 18 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (Main) Central Station - 4 min walk
  • Frankfurt am Main West Station - 26 min walk
  • Frankfurt (Main) Ost Station - 6 min drive
  • Central U-Bahn - 4 min walk
  • Festhalle-Center U-Bahn - 8 min walk
  • Festhalle-Messe U-Bahn - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property will place an authorization 2 days in advance of arrival for 90% of the cost of stay for any refundable rate plan bookings.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Fitness facilities
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Handrails in stairways
Languages Spoken
  • English
  • German
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Urdu

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Hotel Cristall, Frankfurt’s small print

Also known as

  • Hotel Cristall Frankfurt
  • Cristall Frankfurt
  • Cristall Hotel Frankfurt
  • Hotel Cristall Hotel
  • Hotel Cristall Frankfurt
  • Hotel Cristall Hotel Frankfurt

Policies

Guests must contact this property in advance to reserve cribs/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Covered self parking costs EUR 15.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 7 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Cristall, Frankfurt

  • Are pets allowed at Hotel Cristall?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Hotel Cristall?
    Yes. Self parking costs EUR 15.00 per day. Parking spots may be limited.
  • What are the check-in and check-out times at Hotel Cristall?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hotel Cristall?
    Yes. Nearby restaurants include Ristorante Punto Pasta (1-min walk), Wenzhou (1-min walk), and Bar Mereb (1-min walk).

Recent reviews

Very Good 8.2 From 102 reviews

Good 6.0
Small rooms, furniture had stains, bathroom had musty odor. Sheets, bed and bathroom were clean with squit 3 in 1 soap, shampoo, conditioner. For those who hate excercise be prepared to climb at least 1 flight of stairs
us1 night trip
Exceptional 10.0
Convenient location for the trains and walkable to the historic downtown area. Staff was friendly and greeted us with wine!
Elizabeth, us3 night trip
Exceptional 10.0
Perfect for short stay and good price with quality
Close to the main train station- good location, superb nice staff who welcomes you with a small gifts 🔅
Klaudija, us1 night trip with friends
Good 6.0
Stairs are not good for carrying even carry-on. Cannot recommend because elevator does not go to floor where rooms are.
Deborah A, us1 night trip with friends
Exceptional 10.0
Very good service and nice staff. Thanks for helping to mailing the package for me and giving us a clear direction.
Janet, us2 night romance trip
Very Good 8.0
Quiet and comfortable and the Hotel is right next to the Hauptbahnhof
Paul, us1 night family trip
Exceptional 10.0
Convenient, Comfortable, and Well-Designed
Hotel Cristall was perfect for us. Two minute walk to the train station for an early morning flight. Small room but well designed, attractive, and clean. Very comfortable bed. We left too early for breakfast. We would definitely stay there again.
Amy, usRomance trip
Exceptional 10.0
perfect!
Great friendly staff; free wine and water at check-in! Not much to do at night, but I managed to find a bar in walking distance to meet some people. I like the small room hotels; no extra space, just what I need.
us1 night trip
Exceptional 10.0
Excellent stay
Easy access from central station. Comfortable stay and easy access to museum, sightseeing spot. I will stay next time again with my son/ daughter in near future. Thank you
miyuki, jp1 night trip
Very Good 8.0
Close to the station and great value
The Hotel Cristall is very reasonably priced, just a few minutes walk from the train station, very comfortable and quiet, and the service was very good. About the only down side was the steps at the front door and the fact that the lift stopped between floors, requiring luggage to be man-handles up or down a half-flight of stairs - not a big problem, just a bit of effort required. We would definitely stay here again.
Alan, gb1 night trip

Hotel Cristall, Frankfurt

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