Guests
All properties in Mecca, Makkah Province, Saudi Arabia

Swissôtel Al Maqam Makkah

Luxury hotel with restaurant, near Great Mosque of Mecca

  • Free WiFi
From
$94

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Junior Suite, Multiple Beds, View (Haram View) - Living Area
  • Junior Suite, Multiple Beds, View (Haram View) - Living Area
  • Suite, 2 Double Beds (Residential) - Living Area
  • Classic Twin Room, 2 Twin Beds - City View
  • Junior Suite, Multiple Beds, View (Haram View) - Living Area
Junior Suite, Multiple Beds, View (Haram View) - Living Area. Image 1 of 40
1 / 40Junior Suite, Multiple Beds, View (Haram View) - Living Area
King Abdul Aziz Endowment Tower F, Mecca, 21955, Saudi Arabia
8.0.Very Good.
  • I could not travel due to COVID19

    Jan 8, 2022

  • The hotel is ideally located not far from alharam and this is why we picked it in the…

    Dec 29, 2021

See all 143 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Shopping
Dining options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 1624 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • UNESCO Sustainable Property

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Coffee/tea maker

What’s around

  • Heart of Mecca
  • Great Mosque of Mecca - 29 min walk
  • Abraj Al-Bait Towers - 29 min walk
  • Kaaba - 31 min walk
  • Well of Zamzam - 28 min walk
  • King Fahad Gate - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Twin Room, 1 Twin Bed
  • Classic Twin Room, 2 Twin Beds, City View
  • Classic Twin Room, 1 Twin Bed, View (Haram View)
  • Classic Twin Room, 2 Twin Beds, View (Partial Kaaba View)
  • Family Suite, 2 Double Beds
  • Family Suite, 1 Double Bed, View (Haram View)
  • Junior Suite, 1 King Bed, City View
  • Junior Suite, Multiple Beds, View (Haram View)
  • Junior Suite, 1 King Bed, View (Kaaba View)
  • Premier Twin Room, 2 Twin Beds, View (Kaaba View)
  • Suite, 2 Double Beds (Residential)
  • Suite, 1 King Bed, View (Residential - Haram View)

What’s around

Landmarks

  • Heart of Mecca
  • Great Mosque of Mecca - 29 min walk
  • Abraj Al-Bait Towers - 29 min walk
  • Kaaba - 31 min walk
  • Well of Zamzam - 28 min walk
  • King Fahad Gate - 29 min walk
  • Safa and Marwah - 31 min walk
  • Alkhalil Courtyard - 32 min walk
  • Souk Al-Khalil - 32 min walk
  • Al Malaa Cemetery - 40 min walk
  • As-Haabee Exhibition - 44 min walk
map
See on map
King Abdul Aziz Endowment Tower F, Mecca, 21955, Saudi Arabia

At a glance

Hotel size

  • This hotel has 1,624 rooms
  • This hotel is arranged over 47 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16
  • Couples wishing to share a room must provide proof of marriage

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Languages Spoken

  • Arabic
  • English
  • Hindi

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • WiFi is available in public areas for SAR 50 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of SAR 100 for adults and SAR 50 for children (approximately)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for SAR 150.0 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Swissotel Al Maqam Makkah Hotel Mecca
  • Swissôtel Al Maqam Makkah Mecca
  • Swissôtel Al Maqam Makkah Hotel Mecca
  • Swissotel Al Maqam Makkah Hotel
  • Swissotel Al Maqam Makkah Mecca
  • Swissotel Al Maqam Makkah
  • Swissotel Al Maqam Makkah
  • Swissôtel Al Maqam Makkah Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Swissôtel Al Maqam Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Swissôtel Al Maqam Makkah.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pizza Hut (2.4 mi).
8.0.Very Good.
  • 6.0.Good

    There no 110 power plugs inside rooms take your own power converters

    muhammad, 2 night family trip, Nov 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    omar Tarek, 5 night trip, Oct 3, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The communications between Expedia and hotel is horrible Worst booking ever made

    2 night family trip, May 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The view of haram was incredible.. despite the busy period we had amazing service from reception to even ordering food... everything was quick .. knowing that i had booked on spot! I would go again for sure!

    Amra, 1 night trip, May 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I stayed here for one night and it was a smooth, clean, comfortable stay. Excellent welcoming staff (special thanks to Hatan Sindi at the reception and Hamza at the concierge.) Perfect location; very near to Haram, about 5 minutes to Kaaba, which is a major plus with direct access to the 24hr mall. I had Ramadan iftar at AL Khairat Restaurant and it was delicious.

    1 night trip, Apr 29, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    People are very helpful and nice in the reception.Resturant service is quick and they respond to our special requests even when the restaurant is busy and crowded.The breakfast food quality is avarage could have been better..

    2 night romance trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    parking area in basement is nightmare. Security doesn’t allow private vehicles to pick up. They in-fact took 10 riyals from me to let our vehicle come inside basement area.

    MJS, 2 night family trip, Feb 7, 2020

    Verified CheapTickets guest review

  • 6.0.Good

    Property is not being maintained and so the property is going down. The breakfast also is not like before. The security of the hotel run a mafia where they only allow their people access to the hotel because they get paid. My taxi was not allowed in and I literally had to go stand on the road by the security barrier to get the cab in. Then at the hotel entrance they don’t allow them to stop to put the bags in the booth unless they are paid. This is the worst part of the stay where you have to literally beg the security to allow your cab in.

    AJ, 1 night business trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    the staff is super nice. safe place, 8 minutes walk to kaaba

    1 night trip, Nov 29, 2019

    Verified Travelocity guest review

  • 6.0.Good

    The staff really need to learn how to smile and receive guests. They are always busy so the care of a 5 star is not there. Restaurant staff looked so over worked and tired they thought they were doing the guests a favor

    AJ, 1 night trip, Nov 22, 2019

    Verified Expedia guest review

See all 143 reviews