Skip to main content.
All properties in Houston, Texas, United States of America
1 room, 2 adults

Hotel ZaZa Houston Memorial City

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
9787 Katy Freeway, Houston, TX, 77024, United States of America

4-star hotel with spa, near Memorial City Mall
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great service great hotelApr 21, 2021
  • Staff upgraded our stay upon arrival due to having to wait for front desk person and the…Mar 21, 2021

Hotel ZaZa Houston Memorial City

from $210
  • Premium Room, 1 King Bed
  • Premium Room, Multiple Beds
  • Standard Room, Balcony
  • Standard Room, 1 King Bed
  • Premium Room, 1 King Bed, Accessible

What’s around Hotel ZaZa Houston Memorial City

Landmarks

  • In Memorial
  • Memorial City Mall - 13 min walk
  • CityCentre - 30 min walk
  • Town and Country Village - 42 min walk
  • Lakeside Country Club - 4.3 mi / 6.9 km
  • Houston Country Club - 5.4 mi / 8.7 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive
  • Houston, TX (EFD-Ellington Field) - 37 min drive
  • Houston Station - 14 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite valet parking (USD 30 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Visual alarms in hallways
  • Closed-captioned TV
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily.

Hotel ZaZa Houston Memorial City’s small print

Also known as

  • Hotel ZaZa
  • ZaZa Houston Memorial City
  • ZaZa
  • Zaza Houston Memorial City
  • Hotel ZaZa Houston Memorial City Hotel
  • Hotel ZaZa Houston Memorial City Houston
  • Hotel ZaZa Houston Memorial City Hotel Houston

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property accepts credit cards. Cash is not accepted.

Optional extras

Valet parking costs USD 30 per night with in/out privileges

Rollaway beds are available for USD 150.0 per day

Full breakfast is offered for an extra charge of USD 25.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel ZaZa Houston Memorial City

  • Does Hotel ZaZa Houston Memorial City offer free cancellation for a full refund?
    Yes, Hotel ZaZa Houston Memorial City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel ZaZa Houston Memorial City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel ZaZa Houston Memorial City?
    Yes. Valet parking costs USD 30 per night.
  • Is there a pool at Hotel ZaZa Houston Memorial City?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel ZaZa Houston Memorial City?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel ZaZa Houston Memorial City?
    You can check in from 4 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hotel ZaZa Houston Memorial City?
    Yes, there's an onsite restaurant. Nearby restaurants include Perry's Steakhouse & Grille (5-min walk), El Rey Taqueria (10-min walk), and Sushipop (10-min walk).
  • What is there to do at Hotel ZaZa Houston Memorial City and nearby?
    Hotel ZaZa Houston Memorial City has a spa and an outdoor pool, as well as a fitness center and a garden.

Recent reviews

Superb 9.2 From 320 reviews

Exceptional 10.0
I recommend hotel ZaZa in Memorial City
I liked that they offer 2 king beds in one room. Also, the room size was very generous. I would go back here again.
us1 night family trip
Exceptional 10.0
My weekend stay was very relaxing and enjoyable. The staff were very courteous and friendly. The room was very clean and room service was great‼️
Shakia, us2 night trip
Poor 2.0
This is a very nice property. I will never stay here again. I left one of my favorite shirts in the cloest at this hotel and either the next guess or the cleaning staff stole it. Never again! There are several nice options in the area.
Andrew, us2 night business trip
Fair 4.0
Disappointing
This is was a very disappointing stay. After waiting almost 2 hours to check into our room on Valentine’s Day I must say the staff tried to ease the situation by passing out complimentary Champagne while we waited which was nice. Also, said they would give us a $50 credit and credit our valet parking. Once checked in we decided to go out and grab food since we ended up being late for our reservations and upon our return we were locked out of our room. My husband went down to get another key and when we came back inside our personal belongings were moved around. They explained what happened and offered another $50 credit for that inconvenience especially since we are in the middle of a pandemic and people are dying we were quite concerned that our things were touched. The lights went out in our room but we just figured it was from the snow outages. We woke up to our check out email and there was a valet charge placed on our bill. I’m quite disappointed in the whole situation and quite displeasing considering all of the great comments I’ve heard from others and our experience at the other location. I will not stay here again.
Pamela, us1 night trip
Exceptional 10.0
Beautiful!
Cannot recommend this hotel enough! Booked this trip for a 30th Birthday staycation and got in touch with hotel management to see what I could get set up ahead of time as a surprise. I was able to coordinate so many things, including complimentary champagne and strawberries. The bar & restaurant was so clean and accommodating. We also utilized the ZaSpa as well, which was very relaxing. I also loved the shuttle service, which took us to dinner down the street one night and we were able to have a safe ride home without spending money for an Uber. Will return to this property for sure!
Lauren, us2 night trip with friends
Exceptional 10.0
Great place to be in Houston
I always stay at Hotel Za-Za when in Houston visiting family. It is close to my families home and I love the hotel. Great staff, clean rooms, super comfortable, great restaurant.
Lauren, us1 night trip
Very Good 8.0
As a VIP member, I asked for a room upgrade and was not given one even though there was availability for an upgraded room. Also was denied a late check out. They were not helpful or accommodating concerning VIP perks.
Toni, us1 night romance trip
Exceptional 10.0
Great hotel. Loved the rooms and the ambiance. Felt covid friendly.
Mimi, us4 night family trip
Exceptional 10.0
A+ on cleanliness especially during a pandemic.
anahi, us2 night trip
Exceptional 10.0
Everything was wonderful! There was of course no breakfast or lunch because of Covid but they did offer breakfast and lunch to go in baggies that you could grab and go on your way through the lobby. The place is always decorated to the nines!
us2 night romance trip

Hotel ZaZa Houston Memorial City